Emails for checking in arrived too late. Emails to welcome us arrived after we left.air conditioning unit needs service as water was leaking throughout the night onto the floor. AC was needed during night as duvets too heavy.The kettle lid was broken and kettle did not turn off. Care was needed not to scald on steam with an open lid..The shutters were not able to shut properly as bolts painted over, so noise level was pretty high. The duvets were not a light summer weight, far too hot, a sheet covering as choice as well as a lighter duvet would have been appreciated.The apartment was lovely, light , airy and everything there to have an enjoyable comfortable stay on the whole.