施設からの眺望

キャプテン ピップス マリーナ & ハイダウェイの口コミ

3 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 1001 件の口コミ中 630 件が非常に良い" "
評価 8 - 1001 件の口コミ中 260 件が良い" "
評価 6 - 1001 件の口コミ中 62 件が普通" "
評価 4 - 1001 件の口コミ中 26 件が不満" "
評価 2 - 1001 件の口コミ中 23 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Tyler

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Neat little spot in the central Keys! The grounds and layout of Captain Pips make you feel like you’re staying at a little resort! The several small buildings that house the rooms are colourful and have nice landscaping. I had some concerns the local restaurant (Porkys?) would be a dive bar, but we actually shared a great dinner and breakfast by the water there, really liked it for our family’s food needs. And the kids fed fish and saw a manatee in the harbour out front. The only down side is the flooring in our room, and the furnishings, all seemed a bit worn and dated. Not a major issue, but hopefully they do some interior renovations soon to really make you feel like you’re at a 4-5 star mini resort.
2024 年 3 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for your feedback! Regarding the room we are currently under new ownership so we are doing some renovations to the rooms. Hope to see you again soon!

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for your feedback! Hope we see you again soon!

10/10 (非常に良い)

Fabio A

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service fair price
2024 年 5 月に 1 泊滞在
Captain Pip's からの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for your feedback!

10/10 (非常に良い)

pedro

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Muy bueno
2024 年 5 月に 1 泊滞在
Captain Pip's からの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for you feedback. Hope to see you again soon!

8/10 (良い)

Angel

カップルで旅行
良かった点 : 清潔度
Kayaking and bike rental included with stay. Good location with fun activities offered. The actual room was decent. Shower heads should be replaced. Room was clean overall and they had a lot of necessities already in the rooms such as pots, pans, silverware, cups and bowls and dish soap and sponge. Would recommend them.
2024 年 5 月に 3 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for your feedback! We are doing some renovations to the rooms so hopefully that will be fixed when you come and see us again!

10/10 (非常に良い)

Kristen

良かった点 : 清潔度、施設のコンディションと設備
It was perfect for our family… boat was right outside our door.
2024 年 5 月に 4 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 23 日)
That's awesome! Glad that we could accommodate your family and near the boat as well! Hope to see ya'll again soon!

4/10 (不満)

garrett、Osceola

カップルで旅行
気になった点 : 施設のコンディションと設備
Bed was the worse bed I've ever slept on. Like sleeping on a stack of cardboard. Almost got locked inside of our room twice due to the interior handle not working Showers were very inconsistent for temperature. Would be scalding hot for 2 mins to lukewarm/cold water. Fan/light in dinning area didnt have power. Living area light didnt put out any light the light bulbs only glowed. The fridge light was burnt out. Bathroom light switch was broken but still functioned. Everything was provide for cooking/eating (such as pots and pans plates and cups) but there was no supplies to clean anything.
2024 年 5 月に 2 泊滞在
pipsからの返信 (投稿日 : 2024 年 5 月 19 日)
I am sorry we are upgrading our rooms with new furniture. I was not told about any power issues. I have informed my head of maintance to go over there and address these issues. We have sponges and dish soap in each apartment. Please in the future call the office right away, so we can handle these right away and you can enjoy your stay.

10/10 (非常に良い)

Melanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your feedback! Hope to see you again soon!

10/10 (非常に良い)

Tammi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such a unique and wonderful place. Very relaxing and enjoyable with lots to do nearby along with rentals on site
2024 年 5 月に 3 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Glad you had a wonderful relaxing stay here with us. Hope to see you again !

4/10 (不満)

Saira

良かった点 : スタッフとサービス
The check out time 10:00 am every where else is 11 and the cleaning lady was at our door at 10 ! Felt rushed and that’s not a nice feeling especially when your there for your birthday with your family
2024 年 5 月に 2 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
So sorry for the inconvenience on your birthday trip we will be getting this addressed and hope to see you again !

8/10 (良い)

Chad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for staying with us hope to see you soon !

8/10 (良い)

Lisa

家族旅行
It was greatly for a overnight stay.
2024 年 5 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Glad you enjoyed your stay we hope to see you again soon!

10/10 (非常に良い)

Dana

2024 年 5 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you so much for your feedback hope we see you again soon!

8/10 (良い)

Wai

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is good but only little noise.
2024 年 4 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for staying with us. We are under new ownership so we are in the process of getting the rooms renovated to get the noise issue solved so we hope to see you again!

8/10 (良い)

Alexander、Calgary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
We stayed in the Treetops apartment for three nights. The unit although quite dated was charming and clean. The bathroom in the apartment is small but clean and bright. The shower stall was nice & spacious with consistent pressure and hot flow. The apartment is cooled by two split air conditioning units, one of each in the front room and in the single queen bedroom. The unit in the living room was operating quietly but the unit in the bedroom rattled loudly and was promptly reported, but unfortunately it couldn't be fixed the first night (a Sunday). We didn't sleep well that first night: too cool in the front and too warm in the bedroom. Staff was great and had the AC unit professionally fixed by noon on the 2nd day. But then a neighbour moved into the adjacent room and it became apparent that the door between the individual units is a huge problem. I could literally hear my neighbour scratch himself through the door! It's that bad. Fortunately, both parties staying in the adjacent space were very respectful and did their best to be quiet. An upcoming renovation will address the door problem according to the staff. I want to add that we got a nice call from the office informing us that the apartment was ready and that we could check in over 2 hours early! Kudos for that! Lots of restaurants in walking and driving distance from the property, BTW. Aside from the minor noise, we had a really nice stay at Captain Pip's.
2024 年 4 月に 3 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you and we're glad you enjoyed your stay here with us. Awesome to hear as well that the staff was so helpful during your stay here. For the noise we are actually under new ownership so we are already in the process of getting all the rooms renovated so we can get the noises down and give a more peaceful stay! Really hope to see ya'll again soon!

8/10 (良い)

Cathy

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 3 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for staying with us hope to see you again soon!

10/10 (非常に良い)

Jake

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for staying with us. Hope you had a great vacation hope to see you again!

10/10 (非常に良い)

Aunt、Costa Mesa

カップルで旅行
良かった点 : 施設のコンディションと設備
Nice style and quality - Not much opinion for colours and certain sizes (31[|’ on I
2024 年 4 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your feedback we will get this addressed. Hoping to see you again!

10/10 (非常に良い)

Nalynn

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location with food right next door, putt putt and a gas station. Plenty of other stuff within walking distance
2024 年 4 月に 5 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
We love that everything nearby was helpful to you during your stay. Hope to see you again!

10/10 (非常に良い)

Ann

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
liked it
2024 年 4 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Glad you had a wonderful stay

10/10 (非常に良い)

Melissa、Hertford

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a very well-run Keys resort property. The staff is great, the place is laid back, Porky’s for breakfast is right next door, and there is a Starbucks attached to the property. The docks, pool, and parking are all convenient, as are a multitude of good restaurants. This was a chill couple of days for us on our 3 week Florida vacation, and we throughly enjoyed it. And bonus, they are renovating (gutting) some rooms, so next season, it should be even better.
2024 年 4 月に 2 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
So glad you had a great stay with us here at captain pips. We are still doing renovations to try and update the rooms so when you come see us next season we hope you like them!

8/10 (良い)

Alfredo

2024 年 4 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for staying with us hope to see you again soon!

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a great location and you can snorkel or take a boat to their private island right from the docks outside of your room.
2024 年 3 月に 4 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for staying with us so glad that we were able to make your stay nice and easy with everything being available on property! See you next time!

10/10 (非常に良い)

MASASHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you we appreciate your feedback! Hope to see you again!

10/10 (非常に良い)

Donna、Holderness

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome place to stay, just one thing, you can hear the person next door breathing.
2024 年 3 月に 3 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for letting us know we are currently getting the rooms renovated since being under new ownership so when you come to see us again we hope its a more pleasant stay!

8/10 (良い)

nelson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Está bien localizada y trato súper
2024 年 3 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Glad you had a wonderful stay and you were treated so well! Hope to see you again soon!

6/10 (普通)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
My wife and I were almost completely satisfied. The ONLY issue we had was significant. We stayed 5 nights in the “Stingray.” We were unpacking, setting up our room, and then after waking from a nap, we clearly heard voices. As if there were two people deciding what food to order, standing 2 feet away. I’m not talking about muffled voices, as one would expect, in any hotel. It felt like the adjacent room had a partition, rather than a wall, separating us. In between the closet and the kitchenette counter is a “wall” that had a 2”gap from the base of it, to the floor. We had to use several pillows to try to provide some degree of privacy. For us, and the other couple, (who also found themselves having to talk quietly, move gently in the room etc) as soon as They had the same realization. Unfortunately, using pillows or anything else is not an option for the bathroom… Other than that, my wife and I felt like we were in paradise! The staff are great, the entire property was clean and well maintained, and the facilities were amazing! Kayaks and bicycles are included at no additional cost. There’s a pool, and a really nice restaurant a few steps away. There’s much to do and see! We had a fantastic time! I’m sure you’ll love it too. (Just be prepared for the room acoustics. Clearly hearing your “neighbors” discuss their dinner options is something that may, or may not bother you.)
2024 年 3 月に 5 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your feedback it is greatly appreciated! Currently we are under new ownership so we are getting the room renovated so we can eliminate that sound issue! So next time you come down and vacation with us we hope its a more enjoyable and relaxing stay!

10/10 (非常に良い)

Mallory

2024 年 3 月に 2 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you staying with us hope to see you next time!

10/10 (非常に良い)

jack

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you so much for staying with us hope you enjoyed your stay and you come see us again!

10/10 (非常に良い)

Mikeal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nike, quiet, cozy, and peaceful place to stay!! Will definitely stay again!!
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
So glad to hear that cant wait to see you again !

10/10 (非常に良い)

Dale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I delighted in the ability to check in early; had the pool to myself for an afternoon swim; could walk to restaurant and Starbucks in the AM
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Hunter

2024 年 2 月に 1 泊滞在

6/10 (普通)

Paul

カップルで旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Enjoyed visiting the Turtle hospital and 7 mile bridge. Room was a little drab and didn't appear to have been cleaned very well. Good location. Lack of utensils for stirring coffee and no tea for us Brits.
2024 年 2 月に 2 泊滞在

6/10 (普通)

Robert

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在

8/10 (良い)

Janice

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
No hot water, windows had algae/mold which blocked the view. Otherwise clean, updated. Location was good.
2024 年 2 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

Overpriced for "Average"
This place is pretty beat up... we kind of felt like Captain Pip was putting lipstick on a pig. Not much of a beach to enjoy and a seriously foul smell coming from the water. (Maybe it's just that time of year - idk?) The neighbor's idling boat was noisy and filled the air with diesel fumes. Check in staff acted like they didn't want to be there - not rude, but not friendly. Towels were tattered and bed was mediocre. It's not much of a "resort" and they should not charge a "resort" fee. I guess I'd hoped for more because we paid almost $350 for 1-night. It's fine for being average - grade C. There's potential, but Captain could try a little harder for that price.
2024 年 2 月に 1 泊滞在

6/10 (普通)

Teresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在

8/10 (良い)

Wes

良かった点 : スタッフとサービス
2024 年 2 月に 3 泊滞在

8/10 (良い)

Wayne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the location, the room, the staff, the proximity to resturants, everything was great, but they really need to up grade their mattresses, my wife and I both had a hard time sleeping, the mattress was very lumpy. Also it would be nice if there was a chair in the room instead of the stools. The grounds were very clean, and quiet, we loved our room and decore, the room was clean and tidy when we check in, and there were plenty of ammenities and things to do on the grounds. Would recomend, and stay again, but hoping for new mattress'.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Jennifer、Atlanta

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property had everything you need! It’s clean, friendly, comfortable, lots of extras like bikes and kayaks. Great staff, location and would definitely stay there again.
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

PS

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For our quick drive through the Keys, we planned one night at Captain Pip's and really enjoyed all there was to do. We watched the sunset on Sombrero Beach, had drinks and appetizer at Porky's, enjoyed a very quiet night's sleep in Mermaid and took advantage of the free kayaks before leaving (very nice that we could still use the kayaks even after checking out of our room).
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Jose

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Included more than expected such as beach towels, cooler, bikes & kayaks.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Brian

2024 年 2 月に 1 泊滞在
Captain Pipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for the feedback its greatly appreciated! Hope to see you again on your next vacation here in the Florida Keys!

4/10 (不満)

david

気になった点 : スタッフとサービス
2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Loraine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff welcome and so lively being able to walk for dinner.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Mabel

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

8/10 (良い)

Oseias

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Short and nice stay!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Mark

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location.
2024 年 1 月に 1 泊滞在