Marathia Beach

There was an insect by the bed and I woke up with multiple bites. The surface area of the bathroom was dirty and when I asked to clean it the response was this is the design of the stone, the glass rings are part of it! The gym was small with a major water leak from ceiling. Most staffs were polite and tried to be helpful but the one who answered reception calls need training.

Socrates, the staff manager, is the highlight of this hotel. He offered us a complimentary room upgrade and took the time to provide us useful tour information and advice about visiting the islands. The hotel is very clean. The breakfast was good, but perhaps not quite a four star level breakfast. The hotel owners might consider dropping the advertisement of the rooms having balconies as they are tiny, useful mostly for hanging clothes to dry and with a view toward other buildings where others are likewise hanging their clothes to dry. Our travel mates stayed in another room and were equally impressed with Socrates; they had no interest in having a balcony with a view and so it did not bother them. Some reviewers said that the rooms are not sound proofed and that road noise makes it hard to sleep. We heard nothing and slept soundly. The airport shuttle service was reasonably priced and professional. We stayed on floor 3 and our travel mates were on floor 4.

The service was 5-star! Anastasia ensured everything was taken care of. She was like a personal valet, watching out for us, giving us recommendations, making sure breakfast was exactly how we wanted, coordinating to be sure our minor maintenance issue (a lightbulb was out) was fixed immediately. The staff carried our luggage up.and down the stairs so we didn't have to. Top notch!