「One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.」
「We like the location of this property – it is close to the pedestrian zone downtown area, and close to interstates and major roads. The beds are comfortable, and the room has more storage than many other hotels. 」
「Loved the reception from Kenzie. Grouped out three rooms together without asking and loved being offered unlimited water as it was a brutally hot day.
The parking assistant (Ben) was so pleasant and personable and we enjoyed talking to him.
The barista in the am was engaging as well:)
Staff and comfort of the bed and sitting area made our visit amazing:) 」
「I'm local tow truck driver and I stay at this location all the time and the customer service is great especially Jeff and it's easy for me to get to my calls from this location and there's plenty of parking for my rollback」
「Shiniest aspect of a somewhat frustrating weekend... Exceptional staff... Super clean room... Loved that the room included a microwave and a fridge! Would absolutely stay here again!」
