We were very impressed with the cleanliness and updated room. Very modern and beautiful. Only problem — bring an extension cord if you want to use a Roku or any other device such as a PS5.
Emily
2024 年 5 月に 1 泊滞在
6/10 (普通)
Hope
カップルで旅行
2024 年 5 月 17 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Very kind and helpful management and staff. Gym & pool still closed for renovations. Walls a bit thin but people were quiet at night. Typical continental breakfast options (precooked egg & sausage patties, precooked pancakes, bagels, cereal, oatmeal packets, OJ, coffee).
Hope
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Michael
家族旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was excellent. Very comfortable and very clean. The only thing m that wasnt perfect wasthe bathroom door wasnt painted and its all chipped. The room was nicely painted and fresh but the unpainted door kinda took away from the pristine of the rest of the room. Comfortable stay. The other thing room needed was some fold up luggage holders dont really want to put luggage hp o dresser it would scratch top eventually and when luggage opens it hit TV screen.
Michael
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Tim、LOCKPORT
家族旅行
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The refurbished Room was excellent as it was nearly new. No issues with any of the features of the room. The only real "problem" we had was with the multi-media television - the remote and associated options were impossible to understand and use...
Tim
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Richard
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス
remodled room.
Remodleing going on.
Richard
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
George
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It has been renovated too a standard unmatchedin it's . Great staff, very good breakfast. A winner all around
George
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Amanda
家族旅行
2024 年 5 月 1 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at this hotel for a womens retreat. The pictures looked really nice and newly remodeled. When we got into our room it was absolutely disgusting. Not cleaned at all. There was food and garbage all over the floor. Chocolate ground into the floor. Bathroom had pee on the toilet and hair throughout the shower. Ants were in the room due to there being food all over. We went to the front desk and told him the room was dirty and he gave us a broom and mop and water to clean it ourselves. We had to use our key card to scrap all the Chocolate off the floor before sweeping and mopping. The mop water was black by the time we were done cleaning it. None of the ice machines worked at had to go into the kitchen and get ice out of the freezer. We asked to speak with a manager and the guy at the front desk said he couldn't get a hold of his manager. So we checked again in the morning before we left for the retreat and he said he still couldn't get a hold of his manager. I gave him my name and phone number for the manager to contact me and they never called. 1st of all i shouldn't have to clean my own room. 2nd of the room is dirty and you don't plan to clean it then put us in s different room. I will never stay here again it was the dirtiest hotel i have ever been too!
Amanda
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Rita
家族旅行
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was very nice and friendly. The lady that served us a delicious breakfast every morning was very friendly. The food was awesome. We will be back next year.