6/10 (普通)
Sharon
家族旅行
2025 年 9 月 30 日
良かった点 : 設備とサービス、施設のコンディションと設備
Upon arrival to our room for a party of 5. We only had 3 bath towels, 2 wash cloths, and 2 hand towels. There wasn't any linens in our room for the pull out sofa. The foam pad mattress cover had stains on it. I'm so glad I bought Lysol to spray it with. We had to call the main desk for extra towels and wash cloths and linens for the sleeper sofa. We were told there wasn't any and we would get some as soon as possible. When they were brought up we still didn't get enough wash cloths. I was lucky to find the cleaning crew outside our room and I asked for more wash cloths on Sunday. I was in the room on Sunday and I kept hearing something dripping and I noticed it was the ceiling and it was over the sleeper sofa. I called and reported it and I was told we could change rooms but this was our last night there and I didn't have my family there to help me move everything. Maintenance was sent out and he checked it and said it was a roof leak. We usually stay at Air BnB's but we couldn't find one in our price range so we opted to stay at a motel. It was a okay stay and close to Gillette Stadium for our family to go to the football game on Sunday.
Sharon
2025 年 9 月に 3 泊滞在