施設の正面 (日没後)
利用可能日を確認

シャングリ・ラ ザ・フォート マニラ - レジデンシーズの口コミ

4 out of 5
シャングリ・ラ ザ・フォート マニラ - レジデンシーズ
30th Street, Corner 5th Avenue, Bonifacio, Taguig, Manila

口コミ

9.4

最高に素晴らしい

評価 10 - 10 件の口コミ中 7 件が非常に良い" "
評価 8 - 10 件の口コミ中 3 件が良い" "
評価 6 - 10 件の口コミ中 0 件が普通" "
評価 4 - 10 件の口コミ中 0 件が不満" "
評価 2 - 10 件の口コミ中 0 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

9.2/10

設備とサービス

8.8/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

8/10 (良い)

Harold

出張
良かった点 : 清潔度
Property staff was clearly new and inexperienced. Level of management support was evident particularly from the guest service team. All employees demonstrated a desire to help but clearly weren't prepared
2024 年 3 月に 7 泊滞在

10/10 (非常に良い)

Nelson

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 6 月に 7 泊滞在

10/10 (非常に良い)

Wilmar

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property and amenities are exceptional. Location is prime, and staff are friendly. Some deferred maintenance in the rooms (stayed in two different units) that should be addressed to keep the units from a lower rating in the future. My only complaint is upon checkout I requested for an emailed receipt - that is still yet to be sent after almost 24hrs since checking out (it’s not in any of my inboxes)…And I was told the hold on my credit card would be released right away but my account still shows otherwise. Other than that, no other major issues.
2023 年 6 月に 7 泊滞在

10/10 (非常に良い)

Cristina

家族旅行
良かった点 : 清潔度、客室の快適度
Long stay
Very nice staff, accommodating! The property is well maintained. There's a bit of wear and tear but it's ok. It was perfect for our 11 nights stay as a family.
2023 年 3 月に 11 泊滞在
From your Edsa Shangri-La, Manila Family からの返信 (投稿日 : 2023 年 4 月 13 日)
Dear Christina,Thank you for your rating and taking the time to share your feedback. We are glad to hear that you and your family had a wonderful stay with highlights including our our colleagues' service delivery. We hope to be able to welcome you and your family on your next city getaway!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス
2020 年 1 月に 3 泊滞在
Shangri-La at the Fort, Manilaからの返信 (投稿日 : 2020 年 2 月 20 日)
Hi! Thank you for your 5-star rating. We are glad you had an excellent experience with us. We look forward to welcoming you back on your next visit. Have an excellent day ahead!

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything went great, we are upgraded to 2-bed apartment which was huge and had everything we need (washer, dryer, iron). They are directly connected to hotel through the swimming pool and the excellent gym where they had indoor basketball court among others. Also great for kids as they have outdoor playground and kids center with bunch of activities. Overall, it was a satisfying experience, my only minor complaint is that they should provide laundry detergent as part of the amenities which they only provide for longer stay.
2019 年 11 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great for family staycation
2019 年 10 月に 2 泊滞在
Shangri-La at the Fort, Manilaからの返信 (投稿日 : 2019 年 10 月 31 日)
Hi, thank you for your kind words. We are glad that you had an enjoyable staycation at the Shangri-La Residences and we look forward to welcoming you back. Have an excellent day ahead!

8/10 (良い)

Arturo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Get the bill
I need the bill. I don't know can I get the bill of the days I stayed in Shangri LA.
2019 年 6 月に 9 泊滞在

10/10 (非常に良い)

Syed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Location is Perfect
Nice location, great for business travelers.
2018 年 10 月に 7 泊滞在
Shangri-La at the Fort, Manilaからの返信 (投稿日 : 2018 年 11 月 19 日)
Hi Syed! Thank you for your 5-star rating. We are glad you had an excellent experience with us. We look forward to welcoming you back on your next visit. Have an excellent day ahead!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The ShangriLa Residences are in the same building as the ShangriLa Hotel and share the same gym and other amenities. The Residences are on lower floors versus the regular hotel rooms and do not have housekeeping services on weekends. A 1 bedroom residence is more than twice the size of a regular hotel room and the residence includes a kitchen (stove top, microwave, refrigerator, coffee maker, toaster, rice cooker, hot water, but no oven), and most importantly, a washer/dryer. Don’t expect to run too many loads through the washer/dryer. The unit takes a very long time to wash and dry. It is extremely quiet though. Overall, the Residences is great if you are planning a longer stay in BGC.
2018 年 1 月に 5 泊滞在