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ノースポイント レジデンシズの口コミ

3 out of 5
ノースポイント レジデンシズ
22 Rd 13, Quezon City, National Capital Region

口コミ

6.4
評価 10 - 48 件の口コミ中 15 件が非常に良い" "
評価 8 - 48 件の口コミ中 8 件が良い" "
評価 6 - 48 件の口コミ中 4 件が普通" "
評価 4 - 48 件の口コミ中 9 件が不満" "
評価 2 - 48 件の口コミ中 12 件が非常に不満" "

6.8/10

清潔度

7.0/10

スタッフとサービス

5.0/10

設備とサービス

6.6/10

施設のコンディションと設備

6.2/10

環境への配慮

口コミ

4/10 (不満)

Deick

気になった点 : 清潔度、スタッフとサービス
You get what you pay for.
Front deak customer service was not friendly.
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Ma. Lynor

2024 年 1 月に 1 泊滞在

6/10 (普通)

Alessandro

出張
気になった点 : 清潔度、施設のコンディションと設備
Da non ripetere piu
Camera grande, vecchia , sporca, neanche il frigobar
2024 年 1 月に 2 泊滞在

2/10 (非常に不満)

Airon Mar

2023 年 11 月に 2 泊滞在

8/10 (良い)

Akieva

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
having problem locating the place but staff are very helpful
2023 年 10 月に 2 泊滞在

4/10 (不満)

Marvin

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked a week for my gf. Firstly, they charge for hot drinking water, and to borrow utensils. Also, she was stuck in the elevator for 30 mins. And whilst trying yo call the lobby, no pick up. She had to just wait. Not cool
2023 年 9 月に 7 泊滞在

6/10 (普通)

Diana Lyn

良かった点 : 清潔度、スタッフとサービス
2023 年 8 月に 4 泊滞在

8/10 (良い)

Voitto

良かった点 : 清潔度
Northpointe Residenssi
Hei! Hotelli oli erinomainen mm. sänky oli parhain missä olen nukkunut, huone erinomainen! Kaksi puutetta oli huoneessa sieltä puuttui mikroaaltouuni ja jääkaappi! Muutoin huone hyvä!
2022 年 12 月に 13 泊滞在

10/10 (非常に良い)

Ray Kester Louis

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay

2/10 (非常に不満)

june

家族旅行
気になった点 : スタッフとサービス、設備とサービス
I would rather go somewhere, everything needs to paid, why wont you just include everything in one bill instead. Not impress with the service, and wont go back here again.
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
If you are looking for a like new decor and a lot of amenities you probably will be disappointed. If you are looking for affordable and clean and want to experience the true Filipino working class non tourist trap crap you should love it. We enjoyed eating at the local street vendors immensely. Fresh coconut milk anyone??? Every one smiles and are very accommodating. We will surely return.
2023 年 3 月に 14 泊滞在

4/10 (不満)

Ferdinand、Hayward

出張, グループ旅行
気になった点 : スタッフとサービス
2023 年 3 月に 2 泊滞在

2/10 (非常に不満)

Duane

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Do not stay here
The wait for a room on check in was almost over an hour. The room was not clean and cockroaches were often seen running around.
2022 年 12 月に 7 泊滞在

2/10 (非常に不満)

Robard

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Visit the property before you book! But don't believing the pictures posted on the web. I paid for two nights at a reduced rate with a no cancelation/ no refund online deal. I left after the first night knowing that I wouldn't get my money back but wasn't going to stay another day.

10/10 (非常に良い)

Roberto D

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Convenient location.
2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

Roberto D

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Convenient location!
2022 年 11 月に 1 泊滞在

2/10 (非常に不満)

jaime

気になった点 : 設備とサービス、施設のコンディションと設備
Not good, the head board of the bed have a stain looks dirty and the pillow case have a black spot look like a molds.

10/10 (非常に良い)

Reynaldo

2022 年 10 月に 1 泊滞在

2/10 (非常に不満)

Agapito

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely NO!!!!!!
Confirmed arrangements were completely ignored. Wi-Fi rarely works. TV not working and remained unfixable. No sit down restaurant services, only room service. Neighborhood was scary for a leisure walk. I have a confirmed email from northpoint residences for a room arrangement of 1 queen bed and one twin. We received 3 twin beds instead. Lots of cockroaches. Foul smell in the bathroom.
2022 年 8 月に 6 泊滞在

2/10 (非常に不満)

Jolly

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Need a looootttt of improvement
Coming in from the hotel, the staff were never friendly or accomodating. In the room, no cabinets were there to store your clothes, no mini ref to store food, no oven to heat your food, no utensils to eat your dinner like plates and spoon. No water heater to boil your water. A/c was badly placed for the family room. Also there are a lot of roaches roaming around the room. The place to go around to is very far. On a positive note, the stay was cheap comparedbl to other hotels
2022 年 6 月に 1 泊滞在

2/10 (非常に不満)

Maria Lourdes

2022 年 4 月に 1 泊滞在

4/10 (不満)

Jennifer

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
The room has cockroaches. And it’s seems normal for them. The staff did not even apologize when I told them that there’s cockroaches, they just gave us insect spray.
2022 年 4 月に 2 泊滞在
Mr Ben からの返信 (投稿日 : 2022 年 4 月 25 日)
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

4/10 (不満)

Rafael

2022 年 4 月に 4 泊滞在
Mr Ben からの返信 (投稿日 : 2022 年 4 月 25 日)
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice and clean
The room is clean and well organized. Also with parking at the basement so theres nothing to worry about when you have your own vehicle
2021 年 12 月に 1 泊滞在
Mr Ben からの返信 (投稿日 : 2022 年 4 月 4 日)
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 (非常に不満)

Joshua

2022 年 3 月に 2 泊滞在
Mr Ben からの返信 (投稿日 : 2022 年 4 月 4 日)
Dear Joshua, Were pleased to be able to make things better and I hope we see you again soon.

8/10 (良い)

CATHERINE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 1 泊滞在
Mr Ben からの返信 (投稿日 : 2022 年 3 月 14 日)
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

8/10 (良い)

Joselito

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在
Mr Ben からの返信 (投稿日 : 2022 年 3 月 14 日)
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great Location Near QC’s Premier Shopping Centers
The room assigned to me was on the 14th Floor that provided a good view of the Quezon City neighborhood. The staff members were eager to help. I took advantage of the location as I am able to have good 3-to-5 minute walk to Trinoma or SM North. However, I encountered difficulty during my check in. I thought that I could be immediately accommodated since I arrived at 2:30pm, but I was only able to get my room two hours later. Nonetheless, I look forward to returning there again on my next visit to Northpointe Residences.
2021 年 12 月に 1 泊滞在
Mr Ben からの返信 (投稿日 : 2022 年 1 月 4 日)
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thanks!

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Aircon is not working properly. Room was hot and i had difficulty sleeping.
2021 年 12 月に 1 泊滞在
Mr Ben からの返信 (投稿日 : 2021 年 12 月 20 日)
Dear Guest, It was a pleasure serving you [and your family]. I really appreciate you taking the time to share your feedback and being so open with us.We hope you'll come and see us again soon!

4/10 (不満)

宿泊されたお客様

グループ旅行
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度、スタッフとサービス
Late distribution of toiletries and towels, 😂 no telephone directory available for the information.’l
2021 年 12 月に 1 泊滞在
Mr Ben からの返信 (投稿日 : 2021 年 12 月 14 日)
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your [visit/experience] with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

8/10 (良い)

Rossan Anicia

良かった点 : 施設のコンディションと設備、客室の快適度
2021 年 11 月に 2 泊滞在
Mr Ben からの返信 (投稿日 : 2021 年 12 月 14 日)
Dear Rossan, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 5 泊滞在
Mr Ben からの返信 (投稿日 : 2021 年 12 月 14 日)
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your [visit/experience] with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

2/10 (非常に不満)

Risto Juhani

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
BEWARE!
we booked for a week and payed the hotel based on the information given here, pictures and reviews. first experience upon check in was information that we will be transfered to a nearby place. which didn't happen then as we had lots of luggage. we got a room on the 15th floor. only two elevators for the whole building, makes it very slow for everyone. the room was dirty and bathroom even dirtier, the shower curtain had visible mildew and mold stains. the walls and doors were like paper, and everything around could be heard, partying and noise in the corridors etc. door locks didn't raise trust and there were lots of people coming and going in the building, with no check up whatsoever. the staff didn't wear clear uniforms. we asked for hot water and the price varied from 10php to 20php upon delivery to the room, which again is not very professional to try cheat for a little extra by the staff. There was a power outage on our third day, some of the fire alarms were on in the dark corridors, (some not functioning), we tried to use our room phone to call front desk, or outside number? it didn't work.. it was in the same powerline, as everything else. it should be an independent connection in case of an emergency. so in a case like this, we were on the 15th floor and started our way in the dark corridors going down, as many others.. the staff acted like nothing. we checked out that night (3/7) and are still waiting for the refund and answer for our complaint. THIS PLACE IS NO GOOD
2021 年 11 月に 8 泊滞在
Mr Ben からの返信 (投稿日 : 2021 年 12 月 14 日)
Were pleased to be able to make things better and I hope we see you again soon

10/10 (非常に良い)

Mathew

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在
Mr Ben からの返信 (投稿日 : 2021 年 12 月 14 日)
Dear Mathew, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 (非常に良い)

Mathew

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 2 泊滞在
Mr Ben からの返信 (投稿日 : 2021 年 12 月 14 日)
Dear Mathew, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 (非常に良い)

Donabel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在
Mr Ben からの返信 (投稿日 : 2021 年 12 月 14 日)
Dear Donabel, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 (不満)

Aileen

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
.......
2021 年 11 月に 3 泊滞在
Mr Ben からの返信 (投稿日 : 2021 年 11 月 21 日)
Were pleased to be able to make things better and I hope we see you again soon.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff were approachable and friendly.
2021 年 11 月に 1 泊滞在
Mr Benからの返信 (投稿日 : 2021 年 11 月 9 日)
Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Thanks & Regards Mr Ben Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 1 泊滞在
Mr Ben-Hotel Managerからの返信 (投稿日 : 2021 年 9 月 10 日)
Dear Krevin, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

6/10 (普通)

宿泊されたお客様

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
You get what you paid for… the best thing I like about this hotel is it’s location. It’s very accessible going around Manila. The staffs Mr. Ed and girl Gina were the only ones very accommodating and very helpful and made my stay a little more pleasant. Now the bad, ants and cockroaches! The plumbing needs to be redone since you can smell the sewer gas in the room. You can only access wifi inside the room and only local channels available. The room is lacking amenities like a microwave, hair dryer and a fridge. The pool was closed and not accessible due to Covid season. I can’t complain too much since I got what I paid for… I guess :-/
2021 年 6 月に 25 泊滞在
Benからの返信 (投稿日 : 2021 年 7 月 28 日)
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook for promos that you might be interested in. Looking forward to seeing you again soon. Mr Ben Hotel Manager

8/10 (良い)

Rossan Anicia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good stay. Place was comfortable and large
2021 年 5 月に 2 泊滞在
Mary からの返信 (投稿日 : 2021 年 5 月 30 日)
Dear Ms Rossan, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

8/10 (良い)

Mark Lester

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 4 月に 2 泊滞在
Maryからの返信 (投稿日 : 2021 年 4 月 28 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Niccolo Sebastian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
You get what you pay for
The room was clean and safe. If you need housekeeping just call the front desk. Bathroom, however, lacked a bit in amenities, but you can request them.
2021 年 3 月に 3 泊滞在
Mary からの返信 (投稿日 : 2021 年 4 月 6 日)
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

4/10 (不満)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Slow and interrupted internet connections. The balcony was locked. We found a small cockroach in our room. No hair blower. Not cable-ready tv, only tv plus local channel. 2 small pillows only. They could have dome better when it comes to amenities also. But the staffs are approachable
2021 年 3 月に 1 泊滞在
Mary からの返信 (投稿日 : 2021 年 3 月 8 日)
dear Guest, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice, clean place to stay even for just one night
Neat and tidy rooms, friendly and helpful staff, and amenities are available
2021 年 2 月に 1 泊滞在
Maryからの返信 (投稿日 : 2021 年 3 月 1 日)
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook pages for promos that you might be interested in. Looking forward to seeing you again soon.

8/10 (良い)

Pinky Joy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Its a good accommodation with your travel buddy.
2021 年 1 月に 1 泊滞在
Maryからの返信 (投稿日 : 2021 年 3 月 1 日)
Thanks for your stay at Northpointe Residences! See you again on your next visit!! Regards