Thank you for posting your feedback from your most recent stay with us at the Marco Polo Ortigas Manila. We look forward to welcoming you back to our Hotel again in the future. Sincerely, Frank Reichenbach General Manager

We appreciate the time you shared with us in posting your feedback. Your comments are invaluable to us, and help guide our team as we continue to develop our guests' experience in our Hotel moving forward. We will note your points for improvement for our team's immediate review. Sincerely, Frank Reichenbach General Manager

Dear Ms. Charlotte, Thank you for posting your rating from your most recent visit to the Marco Polo Ortigas Manila. We hope to welcome you back to the Hotel in the future. Sincerely, Frank Reichenbach General Manager

Dear Mr. Shigeru, Thank you for posting your rating from your most recent visit to the Marco Polo Ortigas Manila. We look forward to welcoming you back when you return to the city to enjoy more of our facilities and service. Sincerely, Frank Reichenbach General Manager

Thank you for sharing with us your review from your most recent visit to the Marco Polo Ortigas Manila. We look forward to welcoming you back in the future. Sincerely, Frank Reichenbach General Manager

Dear Mr. Yoshio, Thank you for sharing your review with us. I am pleased to read that you had a delightful experience during your stay, and look forward to welcoming you back at the soonest time. Sincerely yours, Frank Reichenbach General Manager

We appreciate the time you shared with us in posting your rating from your most recent visit to the Marco Polo Ortigas Manila. I hope you can get in touch with our team again, to go over your feedback. With your comments, we aim to identify the aspects of our service that merit development ahead of your next visit. Sincerely yours, Frank Reichenbach General Manager Marco Polo Ortigas Manila

We appreciate the time you shared with us in posting your rating from your most recent visit to the Marco Polo Ortigas Manila. I hope you can get in touch with our team again, to go over your feedback. With your comments, we aim to identify the aspects of our service that merit development ahead of your next visit. Sincerely yours, Frank Reichenbach General Manager Marco Polo Ortigas Manila

Thank you for sharing your review with us from your most recent visit to the Marco Polo Ortigas Manila. We are humbled by your kind comments and look forward to welcoming you again. Sincerely yours, Frank Reichenbach General Manager

Dear Max, Thank you for posting your comments from your recent stay. I am noting your concerns regarding the use of our lifts, which are currently programmed to ensure that only registered guests are able to access our guest room floors. Nevertheless, our team will focus on developing ways to improve our guests' experience in using our lifts moving forward. Sincerely, Frank Reichenbach General Manager Marco Polo Ortigas Manila

We appreciate the time you shared with us in posting your comments from your recent visit. We hope you can get in touch with us once again so that we are able to clarify your comments in regards to your breakfast during your stay. I look forward to receiving your feedback at your earliest availability. Sincerely, Frank Reichenbach General Manager Marco Polo Ortigas Manila

Thank you for sharing your feedback with us from your recent stay. We hope you can get in touch with us once again to share more details from your experience so that we may develop our services moving forward. Sincerely, Frank Reichenbach General Manager Marco Polo Ortigas Manila

Thank you for sharing your feedback and rating with us from your most recent stay at the Marco Polo Ortigas Manila. I am glad to read that you had an amazing experience with your loved ones at the hotel and look forward to welcoming you back. Sincerely, Frank Reichenbach General Manager

We appreciate the time you have shared with us in posting your rating from your visit and hope you can provide us more details in regards to your experience at the Marco Polo Ortigas Manila. This will allow us to identify and develop areas of our service in anticipation of your return. Sincerely, Frank Reichenbach General Manager

Dear Aisa, Thank you for sharing your feedback from your recent stay. I am pleased to read that you visit us often and continue to enjoy your time at the Marco Polo Ortigas Manila. We look forward to welcoming you back soon. Sincerely, Frank Reichenbach General Manager

We appreciate your feedback from your recent visit to the hotel. We will take your feedback into consideration as we continue to improve our services in anticipation of our guests' needs moving forward. Sincerely, Frank Reichenbach General Manager Marco Polo Ortigas Manila

We appreciate your feedback from your recent visit to the hotel. We will take your feedback into consideration as we continue to improve our services in anticipation of our guests' needs moving forward. Sincerely, Frank Reichenbach General Manager Marco Polo Ortigas Manila

Thank you for sharing your feedback with us from your most recent stay in the hotel. We trust your visit was made more memorable with our convenient facilities and excellent service. We look forward to welcoming you back to the Marco Polo Ortigas Manila very soon. Sincerely, Frank Reichenbach General Manager

We appreciate the time you shared with us in posting your feedback. We hope you can get in touch with us once again to provide additional insight as to your experience dining in Cucina for breakfast. I look forward to hearing from you through our Guest Service Centre at your earliest convenience. Sincerely, Frank Reichenbach General Manager

Thank you. Looking forward to your next visit

Thank you for sharing your five-star rating with us. We trust your stay was most delightful and look forward to your soonest return. Sincerely, Frank Reichenbach General Manager

Dear Yoshiaki, Warm greetings from Marco Polo Ortigas Manila. Thank you for sharing with us your review. I am noting your feedback regarding our elevator system, which is designed to ensure that only registered guests access our room floors. Regardless, please rest assured that I will continue to work with the team to improve this process for our guests. We look forward to your soonest return. Yours sincerely, Frank Reichenbach General Manager

Dear トラベラー , Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We would like to extend our deepest gratitude for the continuous support and loyalty you have given us. It truly gives us great inspiration. Having you as our guest is our pleasure. It is very unfortunate that you have experienced the Metro Manila traffic. It is indeed a problem in the metro, however, we'd be happy to offer you airport transfers with our accommodating drivers, and vehicles which are fully-equipped with wireless internet, to keep you company. Again, thank you very much. Looking forward to welcoming you back again soon. Yours sincerely, Frank Reichenbach General Manager

Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had a good stay with us. Having you as our guest is our pleasure. I have noted your concerns on the breakfast and cocktail time. We hope you could share with us more details about this. In the meantime, however, this has been raised to the Executive Chef for further improvements. Again, thank you very much. Looking forward to welcoming you back again soon. Yours sincerely, Frank Reichenbach General Manager

Dear Maririn,   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Dear カキフライ   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Dear   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Dear Takkii,   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure. I have noted your concerns regarding the bathroom fixture. We are currently converting and fitting the bidet facilities to our rooms for your future visits.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Dear Takkie,   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Dear Yoshi,   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Dear Maki,   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Premium accommodations, exceptional service, and ultimate dining experience are three things that we always make sure to be of top quality. It is nice to know that you were able to experience these. Having you as our guest is our pleasure.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had a good stay with us. Having you as our guest is our pleasure.   I have noted your concerns on our team. I understand that this has brought inconvenience to our guests like you. Rest assured that I will take a closer look into this for further improvements.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Dear Kiminori,   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us, and that you loved the tub. Having you as our guest is our pleasure.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Firstly, allow me to extend my deepest apologies for the inconvenience that you have encountered with service during your recent stay. We have always set the highest standards when it comes to this and this is definitely not in line with what we always provide. I understand that this has brought inconvenience to our guests like you. Rest assured that I will take a closer look into this for further improvements. Thank you very much for sharing with us your review. We hope to welcome you back again soon so we can show you an improved service. Yours sincerely, Frank Reichenbach General Manager

Dear Terry,   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure. I have noted your concerns on the laundry, as well as the confirmation of the refund. We actually have some laundry services. Our associates will be happy to help you on this.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Dear TED,   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had a good stay with us. Having you as our guest is our pleasure.   I have noted your concerns on the noise at night. I understand that this has brought inconvenience to our guests like you. I have already raised this concern to my management team, and rest assured that we will take a closer look into this for further improvements.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Dear Maika, Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure. Again, thank you very much. Looking forward to welcoming you back again soon. Yours sincerely, Frank Reichenbach General Manager

Dear AA, Firstly, allow me to extend my deepest apologies for the inconvenience that you have encountered with with the attitude of some of our associates. We have always set the highest standards when it comes to our service and this is definitely not in line with what we always provide. I understand that this has brought inconvenience to our guests like you. I have already raised this concern to my management team, and rest assured that we will take a closer look into this for further improvements. In the meantime, we are glad to know that you found our hotel good, as well as our meals. Again, thank you very much. Looking forward to welcoming you back again soon. Yours sincerely, Frank Reichenbach General Manager

Dear YK, Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. It is very unfortunate that you have experienced the Metro Manila traffic. It is indeed a problem in the metro, however, we'd be happy to offer you airport transfers with our accommodating drivers, and vehicles which are fully-equipped with wireless internet, to keep you company. Again, thank you very much. Looking forward to welcoming you back again soon. Yours sincerely, Frank Reichenbach General Manager

Dear Johnny, Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Again, thank you very much. Looking forward to welcoming you back again soon. Yours sincerely, Frank Reichenbach General Manager

Dear ジョリビ Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure. Again, thank you very much. Looking forward to welcoming you back again soon. Yours sincerely, Frank Reichenbach General Manager