Dear Mr. Ryoko,Thank you for taking the time to share your experience at KL Serviced Residences. We're thrilled to hear that you found our staff cheerful and kind. Providing exceptional service with a smile is always our priority.We appreciate your feedback regarding the room. While we strive to maintain our rooms to the highest standards, we understand that some may show signs of wear over time. Rest assured, we are continuously working on improvements to enhance our guests' experience.It's great to know that you found the room clean and well-maintained, and that you enjoyed the convenience of walking to Greenbelt. We're glad our location suited your needs.Thank you once again for choosing KL Serviced Residences. We hope to welcome you back soon for another pleasant stay.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Maikeru,Thank you for sharing your feedback with us regarding your recent stay at KL Serviced Residences. We're pleased to hear that you found our parking facilities convenient for entering and exiting the premises directly to your room without passing through the front desk.Providing easy access to parking is one of our priorities, and we're glad to know that it enhanced your overall experience with us. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure that your future stays with us are as seamless and comfortable as possible.We look forward to welcoming you back to KL Serviced Residences in the near future.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Mutsuhiro,Thank you for choosing KL Serviced Residences and for taking the time to share your experience with us. Your feedback is invaluable as we strive to continuously improve our services.We sincerely apologize for any inconvenience you encountered due to the shaking elevator during your stay. Please be assured that the safety and comfort of our guests are our utmost priorities, and we have promptly addressed this issue with our engineering team to ensure it is resolved efficiently.We truly appreciate your understanding and patience as we work to rectify this matter. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to our front desk team.Once again, thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Nagai,Thank you for choosing KL Serviced Residences for your recent stay and for taking the time to share your feedback. We are delighted to hear that you found our property nice and clean during your brief visit.Ensuring a comfortable and pleasant experience for our guests is our top priority, and we are thrilled that we were able to meet your expectations during your stay with us.We hope to have the opportunity to welcome you back for a longer stay in the future, so you can further enjoy our amenities and the convenience of our location.Should you have any special requests or preferences for your next visit, please feel free to let us know, and we will do our best to accommodate them.Thank you once again for your kind words, and we look forward to hosting you again soon at KL Serviced Residences.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Masahiro,Thank you for taking the time to leave your review. We're sorry to see that your experience earned a 3 out of 5 rating. Your satisfaction is important to us, and we'd like to understand how we can improve and make your next stay more enjoyable. If you have any specific feedback or suggestions, please feel free to share them with us. We value your input and are committed to enhancing our services. Best Regards. Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Jiro,Thank you for taking the time to share your positive feedback following your stay at KL Serviced Residences. We're delighted to learn that you had a great experience with us and that we met your expectations. Our team works diligently to provide a comfortable and enjoyable stay for our guests, and it's always rewarding to receive such kind reviews. We look forward to welcoming you back to our hotel on your next visit. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know at reservations@kltower.ph, and we'll do our best to accommodate them. Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Akihiro,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our property to be a good place for your stay.Your satisfaction is important to us, and we are continuously striving to enhance the guest experience. If there are any specific areas where you believe we can improve to earn a perfect score from you in the future, please do not hesitate to let us know.We look forward to welcoming you back for another enjoyable stay.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your insights as they help us identify areas for improvement.We apologize for any inconvenience caused by the noisy air conditioner. Rest assured, we will look into upgrading the air conditioning units to ensure a quieter and more comfortable stay for our guests.Regarding the replacement of your pajamas and the availability of toothbrushes, we apologize for the oversight and any inconvenience caused. We will address this issue with our housekeeping team to ensure consistency in our amenities and services.As for the towels, we will also take note of your feedback and work on improving the quality of our linens to enhance your overall experience.We're glad to hear that despite these issues, you found your stay comfortable. We are committed to providing our guests with a pleasant and enjoyable experience, and we hope to have the opportunity to welcome you back in the future for an even better stay.If you have any further concerns or feedback, please feel free to reach out to us directly. Your satisfaction is our top priority.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Mitsuhiro, Thank you for taking the time to share your positive feedback following your stay at KL Serviced Residences. We're delighted to learn that you had a great experience with us and that we met your expectations. Our team works diligently to provide a comfortable and enjoyable stay for our guests, and it's always rewarding to receive such kind reviews. We look forward to welcoming you back to our hotel on your next visit. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know at reservations@kltower.ph, and we'll do our best to accommodate them. Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Satomi,Thank you for taking the time to leave a perfect rating! We are delighted to hear that you had a wonderful experience during your stay at KL Serviced Residences.Our team works hard to provide the best service, and we are thrilled that we could meet your expectations. If you have any specific comments or suggestions, feel free to share them with us.We look forward to hosting you again and providing another fantastic experience.Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Yuta,Thank you very much for taking the time to rate your recent stay at KL Serviced Residences. We are delighted to see that you had a flawless experience during your time with us.Your perfect rating is truly appreciated, and it motivates us to continue delivering exceptional service to all our guests. If there is anything specific that made your stay outstanding, please do not hesitate to share it with us. Your feedback helps us understand what we are doing right and where we can make further improvements.Once again, thank you for choosing KL Serviced Residences. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Ogata,Thank you for choosing KL Serviced Residences for your recent stay. We appreciate your time in sharing your experience. Your satisfaction is our priority, and we would love to hear more about your stay to understand how we can make it even better next time. If you have any specific feedback or suggestions, please feel free to share them with us.We value your patronage and hope to welcome you back for an improved experience.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Dear Mr. Wakako,Thank you for choosing KL Serviced Residences and for sharing your positive experience. We're pleased to hear that our proximity to a convenience store and the Greenbelt mall added convenience to your stay.Your feedback is appreciated, and we look forward to welcoming you back for another comfortable and convenient visit.Best Regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Mr. Koichi,Thank you for taking the time to leave your review. We're sorry to see that your experience earned a 3 out of 5 rating. Your satisfaction is important to us, and we'd like to understand how we can improve and make your next stay more enjoyable. If you have any specific feedback or suggestions, please feel free to share them with us. We value your input and are committed to enhancing our services. Best Regards. Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Mr. Jiro,Thank you for taking the time to share your experience at KL Serviced Residences. We're pleased to hear that you found our balconies accommodating for smokers and that the provision of ashtrays added to your comfort. Creating a welcoming atmosphere for all our guests is a priority for us.Should you choose to stay with us again, we look forward to providing you with another enjoyable and tailored experience.Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Mr. Tomoya,Thank you for your feedback following your recent stay. We're delighted that you enjoyed your comfortable stay with us during the sale. It's great to know that the fully equipped kitchenette added value to your experience. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Mr. Takashi,It has been our pleasure to provide you with your accommodation needs and to be given the opportunity to be of service to you during your stay with us at KL Serviced Residences! We always appreciate the guests’ feedback of our property with an intention to continually improve our service. However, our Executive Housekeeper was made aware of your feedback and she has given stern reminders to her team to strictly adhere to the standard set-up we have in place. Best Regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Mr. Tsugio,We would like to thank you for choosing KL Serviced Residences as your home while in Makati. We appreciate the time you took to share your feedback with us. It is a pleasure to know that you enjoyed your stay and for acknowledging our location and staff which we do take pride in. We strive to continue delivering seamless experiences to our valued guests, such as yourself. However, we genuinely apologize for inconveniencing you during your recent stay. Our Engineering Supervisor was made aware of your feedback and would like to assure you that he will continuously remind our team of the importance of efficiency and is assessing the best solution to proactively prevent the issue with the air-conditioning unit from happening again. We hope that this will not deter you from coming back to our property. Best Regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Traveler, Thank you for choosing KL Serviced Residences as your home while in Makati. We are delighted to know that you enjoyed the location of the hotel. . It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Best Regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Traveler, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to learn that our guests had a wonderful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward for your return in your home in Makati. Kind regards, ARimando - Asst. Front Office Manager KL Serviced Residences

Dear Traveler, Warm Greetings from KL Serviced Residences! First of all, we would like to thank you for sparing time and reviewing our property. The team looks forward for your return in your home in Makati. Best Regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Traveler, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to learn that our guests had a wonderful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward for your return in your home in Makati. Kind regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Traveler, We would like to thank you for choosing KL Serviced Residences as your home while in Makati. We appreciate the time you took to share your feedback with us. We sincerely apologize for the elevator, we have this duly noted and will definitely do some actions on checking and correcting this. We hope that this will not deter you from coming back to our property. Kind regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Traveler, thank you for giving us a perfect rating. I am sure that the entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you back soon.

Dear Mr. Ryo, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to learn that our guests had a wonderful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward for your return in your home in Makati. Kind regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Mai, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Kind Regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Traveler, We always appreciate the guests’ feedback of our property with an intention to continually improve our service & facilities. Thus, we would like to thank you for sharing your less satisfactory rating on our property. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future. Once again, thank you for your valued feedback and we look forward to welcome you again and have another opportunity to serve you better. Kind Regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Traveler, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to learn that our guests had a wonderful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward for your return in your home in Makati. Kind Regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Dear Traveler, thank you for giving us a perfect rating. I am sure that the entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you back soon.

Dear Traveler, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to learn that our guests had a wonderful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward for your return in your home in Makati. Kind regards, ARimando - Asst. Front Office Manager KL Serviced Residences

Dear Traveler, Thank you for choosing KL Tower Serviced Residences as your home every time you're in Makati. We look forward to welcome you again soon.

Dear Valued Guest, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. The room that you booked was our Standard Studio Room, for rooms with view you may try to book our Studio Premier or Studio Executive on your next booking. The team looks forward for your return in your home in Makati.

Dear Traveler, Thank you for choosing KL Tower Serviced Residences as your home every time you're in Makati. We look forward to welcome you again soon

Dear Mr. Yosy, Warm Greetings from KL Serviced Residences! First of all, we would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure to coordinate the said concern to Expedia. The team looks forward for your return in your home in Makati. Best Regards, ARimando - Asst. Front Office Manager KL Serviced Residences

Dear Valued Guest, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to learn that our guests had a wonderful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward for your return in your home in Makati.

Dear Valued Guest, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. The room that you booked was our Standard Studio Room, for rooms with view you may try to book our Studio Premier or Studio Executive on your next booking. The team looks forward for your return in your home in Makati.

Dear Mr. Hiro, Thank you for choosing to stay at the KL Serviced Residence! We appreciate the time you took to share your feedback with us. I would like to apologize for the inconvenience that our shower drainage may have caused during your stay with us and please be assured that I have raised your review with our management team and will continue to strive for the highest service standards. We hope that we can welcome you back the next time you are in Manila

Dear Valued Guest, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to learn that our guests had a wonderful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward for your return in your home in Makati.

Thank you for choosing KL Tower Serviced Residences as your home every time you're in Makati. We look forward to welcome you again soon.

Dear Traveler, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Warmest regards, Lhodie C., Operations Manager

Dear Traveler, Warm Greetings from KL Serviced Residences! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Warmest regards, Lhodie C., Operations Manager

Dear Guest, We are delighted that you enjoyed your stay here at KL Serviced Residences. It was a pleasure to have you as our guest. Looking forward to welcoming you back soon. Kind Regards, Lhodie C., Operations Manager

Dear Mr. Sadao, Warm Greetings from KL Serviced Residences! First of all, we would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

Dear Guest, We are delighted that you enjoyed your stay here at KL Serviced Residences. It was a pleasure to have you as our guest. Looking forward to welcoming you back soon. Kind Regards, Lhodie C. Operations Manager

Dear Valued Guest, Warm Greetings from KL Serviced Residences! First of all, we would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

Dear Valued Guest, Warm Greetings from KL Serviced Residences! First of all, we would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

Dear Valued Guest, Warm Greetings from KL Serviced Residences! First of all, we would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

Thank you for choosing KL Tower Serviced Residences as your home every time you're in Makati. We look forward to welcome you again soon.