ホテル 99 クバオの口コミ

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ホテル 99 クバオ

8 Pinatubo St. Corner Matulin St. Cubao, Quezon City, Manila

7.0

良い

6.8/10

清潔度

7.6/10

スタッフとサービス

7.6/10

設備とサービス

6.4/10

施設のコンディションと設備

7.0/10

環境への配慮

6/10 (普通)

Toto、日本

2018 年 10 月 23 日

良かった点 : 清潔度

受付スタッフはかなり感じ良かった。でも清掃スタッフが最悪。大声で叫びながら廊下歩くしスマホで爆音で音楽鳴らすし間違えて勝手に部屋入ってくるし。駅近でそれなりの料金するんでスタッフの教育して欲しい。プレミアムルームでも部屋狭い。窓なし。wifi繋がりにくい（9階）globeのSIMも繋がらない。エアコン温度調節不可いい所は硬さの違う枕が4つあった！！

2018 年 10 月に 4 泊滞在

Hotel 99 DMからの返信 (投稿日 : 2018 年 10 月 29 日)

Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, I am sorry. We will also look for ways to improve our current system to better serve our guests, and be able to give our valued guests like you with total customer satisfaction. Secondly, I would like to thank you for bringing this matter up to management's attention. We value comments, even complaints like this, as they make us aware of our shortcomings and improvement areas. Again, my sincerest apologies.

10/10 (非常に良い)

Takeshi

2018 年 1 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

24時間ステイ

交通至便

2018 年 1 月に 1 泊滞在

Hotel 99 D.M.からの返信 (投稿日 : 2018 年 1 月 10 日)

Thank you for your feedback. We will be hoping for your next visit.

2/10 (非常に不満)

Vanessa

家族旅行

2023 年 12 月 26 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

The room is dirty and smells bad.

2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Raymond

2023 年 8 月 8 日

2023 年 8 月に 2 泊滞在

6/10 (普通)

Flora Grace

家族旅行

2022 年 9 月 15 日

良かった点 : スタッフとサービス

the employees are friendly but the location is veary near to the beer house. The videoke is like 2 hours. I can hear them iven if they transferred me to another room.

2022 年 9 月に 2 泊滞在

Dからの返信 (投稿日 : 2022 年 9 月 15 日)

Dear Valued Guest,Thank you for staying with us and taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

10/10 (非常に良い)

Pedrito

カップルで旅行

2022 年 9 月 14 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

Staff okay but to many croaches

2022 年 9 月に 4 泊滞在

DRMからの返信 (投稿日 : 2022 年 9 月 15 日)

Dear Valued Guest,Thank you for staying with us and taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

6/10 (普通)

federico

2022 年 3 月 16 日

2022 年 3 月に 1 泊滞在

Reservation Team からの返信 (投稿日 : 2022 年 6 月 17 日)

Thanks for the kind rating, We really appreciate it.

8/10 (良い)

ANTONIO

2021 年 9 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Everything is okay it’s just that, there were no windows in the room, not even a fire escape.

2021 年 9 月に 7 泊滞在

Reservation Team からの返信 (投稿日 : 2021 年 9 月 30 日)

Thanks for the great rating. We really appreciate it.

6/10 (普通)

Cris

2021 年 9 月 20 日

気になった点 : 設備とサービス

I like it, because it was cheap but the room do not have hot water and windows.

2021 年 9 月に 9 泊滞在

Reservation Team からの返信 (投稿日 : 2021 年 9 月 20 日)

Thanks for the kind rating, We really appreciate it.

8/10 (良い)

宿泊されたお客様

2020 年 2 月 1 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2020 年 1 月に 1 泊滞在

ADM_DGDからの返信 (投稿日 : 2020 年 2 月 3 日)

Thanks for the great rating.

8/10 (良い)

Vincent

出張

2020 年 1 月 24 日

良かった点 : スタッフとサービス、客室の快適度

Functional well located hotel for short stays.

It is a basic hotel. Very well located close to shops and buses. The service was polite and efficient. The rooms can do with a deep cleaning and some touches.

2020 年 1 月に 1 泊滞在

ADM_DGDからの返信 (投稿日 : 2020 年 2 月 3 日)

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again!

10/10 (非常に良い)

Vicente Jr

2020 年 1 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Excellenthotel99

Superb

2020 年 1 月に 1 泊滞在

DGDからの返信 (投稿日 : 2020 年 1 月 10 日)

Thank you for your feedback! It is very important to us. Rest assured that we will continue to do excellent service for all our guests. We hope to welcome you back at RED Hotel!

10/10 (非常に良い)

宿泊されたお客様

2019 年 12 月 18 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Very simple use , fast and friendly , made booking very

2019 年 12 月に 7 泊滞在

H99 ADMからの返信 (投稿日 : 2019 年 12 月 20 日)

10/10 (非常に良い)

Cory

2019 年 4 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Amazing stay!

2019 年 4 月に 3 泊滞在

H99 DMからの返信 (投稿日 : 2019 年 4 月 22 日)

Thank you for your feedback. We will be hoping for your next visit.

8/10 (良い)

Rivera

2019 年 2 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Accessible, sound proof, people are warm

2019 年 2 月に 1 泊滞在

H99 DMからの返信 (投稿日 : 2019 年 2 月 21 日)

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 (普通)

宿泊されたお客様

2018 年 12 月 22 日

気になった点 : 清潔度、スタッフとサービス

It's a so-so hotel. Convenient for a travellers and short time stay. Incomplete amenities.

2018 年 12 月に 1 泊滞在

H99 DMからの返信 (投稿日 : 2018 年 12 月 26 日)

Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

宿泊されたお客様

2018 年 10 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 10 月に 1 泊滞在

Hotel 99 D.M.からの返信 (投稿日 : 2018 年 10 月 4 日)

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 (不満)

Darkshark

2018 年 9 月 29 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Close to MRT and places to eat and drink. 7-Eleven nearby also. There was no temperature control on the AC and the shower head did not spray properly. The recessed lighting makes the room appear dark. Room wasn't very clean and I didn't find the bed to be comfortable.

2018 年 9 月に 1 泊滞在

Hotel 99 D.M.からの返信 (投稿日 : 2018 年 10 月 1 日)

Thank you for taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

8/10 (良い)

宿泊されたお客様

2018 年 9 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Solo traveler review

My stay with this hotel was decent. The room is enough for a solo traveler although it could be a bit crowded for 2 people. The switches for the lights and the aircon is on the wall above my bedhead so it's a big plus for me. The concierge is open 24 hrs, that's perfect. The shower does not have a hot/cold shower option but that's okay. The surrounding neighborhood is so-so, I did not feel that safe and at night, I can hear the nearby videoke bars and it can be a bit disturbing to a good night's sleep. The overall location of the hotel is good though, very accessible and near the mall and Araneta/Kia. WiFi is decent. Also, there's just ONE plug socket so I had a bit of a challenge with charging my gadgets, I think there should be more plug sockets inside the room. The telephone does not work outside of the hotel either, it can only be used to call front desk and even though I was told I can use the phone down in front desk, I think it's not very private and I just want to order deliveries in the privacy of my room. The staff are friendly. One thing that bummed me as well is the fact that I have to leave my key card at front desk every time I leave the hotel. It can be a bit inconvenient because I just want to leave the hotel and stroll around in peace. The TV has cable channels available although the channel list given to me is SO little, they only included the channels for Disney, Nickelodeon, etc. I would prefer a FULL LIST of available channels and not just a select few.

2018 年 9 月に 3 泊滞在

Hotel 99 D.M.からの返信 (投稿日 : 2018 年 9 月 19 日)

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are sorry for the inconvenience. We will address this to the management accordingly.

8/10 (良い)

宿泊されたお客様

2018 年 9 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 9 月に 1 泊滞在

DMからの返信 (投稿日 : 2018 年 9 月 18 日)

Thank you for staying with us. appreciate your feedback.

8/10 (良い)

宿泊されたお客様

2018 年 8 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice and quiet. Enjoyed the staff very friendly and responsive.

2018 年 7 月に 1 泊滞在

Hotel 99 D.M.からの返信 (投稿日 : 2018 年 8 月 2 日)

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 (普通)

宿泊されたお客様

2018 年 7 月 15 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 客室の快適度

2018 年 7 月に 2 泊滞在

Hotel 99 D.M.からの返信 (投稿日 : 2018 年 7 月 18 日)

Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

宿泊されたお客様

2018 年 2 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 2 月に 1 泊滞在

Hotel 99 D.M.からの返信 (投稿日 : 2018 年 2 月 12 日)

Thank you for your feedback. We will be hoping for your next visit.

10/10 (非常に良い)

宿泊されたお客様

2018 年 1 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

The staff had excellent, accommodating and very friendly.

2018 年 1 月に 2 泊滞在

Hotel 99 D.M.からの返信 (投稿日 : 2018 年 1 月 30 日)

Thank you for taking time to review our property. We will be hoping for your next visit.

10/10 (非常に良い)

宿泊されたお客様

2018 年 1 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Quiet place... I liked most near the center of Cubao and dining and transport facilities

2018 年 1 月に 1 泊滞在

Hotel 99 D.M.からの返信 (投稿日 : 2019 年 5 月 5 日)

Thank you for staying with us. we welcome you to come back again.

6/10 (普通)

宿泊されたお客様

2017 年 12 月 25 日

良かった点 : 清潔度、客室の快適度

Budget hotel

I was satisfied.

2017 年 12 月に 1 泊滞在

Thank you for taking time to review our property. We will be hoping for your next visit.

6/10 (普通)

James

2017 年 12 月 20 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Satisfied

My stay was satisfactory.

2017 年 12 月に 1 泊滞在

Thank you for staying with us. we welcome you to come back again.

2/10 (非常に不満)

S、Carribean

2017 年 11 月 24 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Not a place to stay

I been travelling and there's always a place where you expect it average or excellent, it depends upon the location and the brand. But ofcourse, you can't stop expecting that atleast the staff should be polite and knows how to give consideration to their guest. This hotel was not really a place to recommend.

2017 年 11 月に 1 泊滞在

Hotel 99 D.M.からの返信 (投稿日 : 2017 年 11 月 28 日)

First and foremost, I would like to apologize for your bad experience during your stayed. Your experience should have not happened as the culture and mantra of Hotel 99 is to promote and adhere to proper customer service. We value our guests so much that this incident has no place in our system. Rest assured that I will personally get to the bottom of this, and all those responsible to this unwarranted incident shall be meted with disciplinary actions. We will also look for ways to improve our current system to better serve our guests, and be able to give our valued guests like you with total customer satisfaction. Secondly, I would like to thank you for bringing this matter up to management's attention. We value comments, even complaints, as they make us aware of our shortcomings and improvement areas. Again, my sincerest apologies Mr./Ms. S.

10/10 (非常に良い)

Ismael Andres、Saskatoon SK Canada

2017 年 2 月 12 日

良かった点 : スタッフとサービス

気になった点 : 清潔度

For Adults only

it's okey

Reservation Team からの返信 (投稿日 : 2020 年 11 月 25 日)

Thank you for your feedback! It is very important to us. Rest assured that we will continue to do excellent service for all our guests. We hope to welcome you back at RED Hotel!

4/10 (不満)

BentZ

2017 年 1 月 13 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Close to bus terminals

This is an hotel to just nap after long hours of a bus ride nothing more. The staff were great but the cleanliness needs plenty of improvements. My girl was looking at the pillows and thought that it did not have any pillow casing as you can see the nasty dirty through the pillow case.

8/10 (良い)

JOHN MATTHEW

2016 年 11 月 3 日

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

Convenient and Comfortable Hotel

for me its ok for immediate accommodation for travellers and also its affordable for those have low budget..

4/10 (不満)

宿泊されたお客様

2015 年 11 月 12 日

気になった点 : 客室の快適度

10/10 (非常に良い)

宿泊されたお客様

2015 年 11 月 11 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Nice hotel but no beach or swimming pool,

Very good service ,good food very cleanroom,good bed.hotel staff helpful?

8/10 (良い)

Austin

2015 年 9 月 15 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Hotel Review

The hotel was good and in a safe area, but they didn't have my reservation when I arrived and I had to charge up my laptop and show it on my email for them to check me in.

8/10 (良い)

Gregory、Australia

2015 年 9 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

good value stay at promo rate

Hotel99 ticked all the boxes..good value at a promo rate, comfortable, internet moderately slow, shower hot sometimes, cable was good, breakfast good but COFFEE EXTRA, plenty of food choices outside and MRT and buses only 100m away. Being a 3,6, 12, 24 hour hotel you can check in at 9am and out same which suited my needs well.

6/10 (普通)

宿泊されたお客様

2015 年 9 月 8 日

良かった点 : スタッフとサービス

i can't imagine to stay in the hotel with no windows... It was like your stuck in the box, and the room color is too dark, doesn't appear to be a light motive that will somehow feel the traveler much relax and soothed with the stay. the blanket we had is already used, we found many stain on that one and we ask to change the blanket given to us... They should check thoroughly all the pillows, blankets or linens clearly... It was like it already used by someone and they tried to let it used for us pa... i jst hope we took a picture with the blanket but its not good, hope they can improve more they services... thank you.

2/10 (非常に不満)

Luong

2015 年 9 月 2 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

4/10 (不満)

Diona、Philippines

2015 年 8 月 26 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

It's a motel, not a hotel

I did not know while I was booking the hotel in Expedia that it is a motel, not a hotel so imagine our surprise when we arrived in the hotel and seeing guests casually checking in for one hour or three hours for a "good time". While checking out, it was only during that time that I noticed their signage that guests must be 18 years old and above as it was an "adult" hotel. It was horrible and disgusting.

2/10 (非常に不満)

Nickie、Los Angeles

2015 年 8 月 15 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Terrible

Have an extra money for some services. All my experience there is unexpected.

4/10 (不満)

KYOUNGSOO、korea

2015 年 5 月 28 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

적당한.....

위치는 로컬 나이트라이프 하기에 아주 좋음. 그러나 내가 이세상세서 재일 싫어하는 벌레를 방에서 볼수 있었음. 우웩~~

8/10 (良い)

宿泊されたお客様

2015 年 3 月 15 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

You get what you paid for

You get what you paid for. I was just on a short transit and just needed a place to crash for the long journey the next day. It is close to MRT Cubao, which is convinient if you wanna travel within the metro system. Lots of local vendors in the street. If you wanna go to the more decent dining... There are a couple of malls with known international chain. The room has a PC unit (despite the internet was not working on the day that I stayed in).

2/10 (非常に不満)

Antonio II、Dubai

2015 年 2 月 22 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Disappointed

It is disappointed when you booked online with full board and upon checked in was d package including breakfast only...the receptionist insisting that the online was not true...it means the hotel was just fooling the consumers to attract their hotel...it was totally disappointed and even they dont bothered to apologize and they just ignored. Very poor service!!!

6/10 (普通)

宿泊されたお客様

2015 年 1 月 14 日

良かった点 : スタッフとサービス

気になった点 : 客室の快適度

쿠바오 역에서 가까움.

소고호텔과 같은 러브호텔이며, 깨끗하지만 소고호텔이 더 서비스가 좋은것같음. 하루가 아니고 12시간만 쓸경우 더 비용을 절약할 수 있음.

8/10 (良い)

宿泊されたお客様

2014 年 12 月 20 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備

Quicky

Booked room to meet my girlfriend before work. It was good for the short stay and price but you can get a lower price in person for short stays like 3hours.

4/10 (不満)

JINWOO、경북 포항

2014 年 11 月 25 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

튠보다 못함

튠호텔이 훨씬 좋습니다.

8/10 (良い)

Mareike、Manado, Indonesia

2014 年 10 月 20 日

気になった点 : 清潔度、客室の快適度

Hotel dengan lokasi baik - tapi itu saja

Lokasi hotel dekat MRT dan LRT sehingga mudah dijangkau, namun kondisi dan kebersihan masih kurang. Keuntungan utamanya adalah makanan yang murah, walaupun free breakfastnya masih sangat terbatas.

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