シタディーンミレニアムオリティガスマニラの口コミ

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シタディーンミレニアムオリティガスマニラの口コミ

シタディーンミレニアムオリティガスマニラ

11 Ortigas Avenue, Pasig

9.2

とても素晴らしい

9.4/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.4/10

施設のコンディションと設備

10/10 (非常に良い)

宿泊されたお客様

出張

2023 年 9 月 16 日

良かった点 : 清潔度、客室の快適度

とてもいいホテルです。

全般的に非常に良かったですが、強いて言えば、部屋の床がもう少しきれいだったらな、というのと、洗顔料とヘヤブラシがあるといいなと思いました。

2023 年 9 月に 4 泊滞在

Luz Mirandillaからの返信 (投稿日 : 2023 年 9 月 18 日)

Thank you for your feedback and rating.We are very glad you enjoyed your stay with us. We also acknowledge your concern with regards to the cleanliness and other suggestions you mentioned. We will look into these concerns and plan improvements and enhancements if needed. We hope to welcome you back again!Regards,Luz MirandillaManager, Guest Service

8/10 (良い)

Kohei

出張

2023 年 9 月 2 日

良かった点 : 客室の快適度

2023 年 8 月に 4 泊滞在

Luz Mirandilla, Manager, Guest Serviceからの返信 (投稿日 : 2023 年 9 月 2 日)

Dear Kohei,Thank you for your rating. We hope to welcome you again soon!

8/10 (良い)

Hiroyuki

出張

2019 年 11 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 11 月に 2 泊滞在

Katrinaからの返信 (投稿日 : 2020 年 1 月 1 日)

Thank you for your rating of Citadines Millennium Ortigas!

10/10 (非常に良い)

宿泊されたお客様

2019 年 7 月 1 日

2019 年 6 月に 4 泊滞在

Katrinaからの返信 (投稿日 : 2019 年 7 月 9 日)

Thank you for your 5 star rating of Citadines Millennium Ortigas!

10/10 (非常に良い)

宿泊されたお客様

2019 年 6 月 30 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2019 年 6 月に 2 泊滞在

Katrinaからの返信 (投稿日 : 2019 年 7 月 9 日)

Thank you for your 5 star rating of Citadines Millennium Ortigas!

10/10 (非常に良い)

宿泊されたお客様

家族旅行

2019 年 6 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

すべての項目に満足しました

2019 年 5 月に 3 泊滞在

Katrinaからの返信 (投稿日 : 2019 年 6 月 7 日)

Thank you for your feedback and your 5 star rating of Citadines Millennium Ortigas! Warm regards, Ana Katrina A. Bacungan Guest Service Manager

10/10 (非常に良い)

宿泊されたお客様

2019 年 1 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

ファミリーに最適

部屋はとても広く、きれいで快適でした。近くにロビンソンデパートもあり買い物、食事にも便利。ホテルの朝食も美味しかったです

2019 年 1 月に 1 泊滞在

Katrinaからの返信 (投稿日 : 2019 年 1 月 31 日)

We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Service Manager

8/10 (良い)

toshiyuki

2018 年 10 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

ホテルは綺麗

ホテル自体は綺麗でしたが、クリーニングが適当でしたので惜しい点ですね。

2018 年 10 月に 2 泊滞在

Glenn Magalangからの返信 (投稿日 : 2018 年 10 月 8 日)

Hello Toshiyuki, thank you for taking time to share your feedback, we are open for suggestions such as yours to further improve our services, we look forward to seeing you again at any of our Serviced Residences.

6/10 (普通)

宿泊されたお客様

2018 年 9 月 29 日

良かった点 : スタッフとサービス

スケジュールをチェック！

化学物質に敏感なわたしには、ホテル自体がペストコントロール真っ最中だったせいか、とても居心地が悪かったです。シーツや部屋からにおいが抜けていなくて、部屋に入った瞬間、吐き気を催してしまいました。化学物質に敏感な方は、ペストコントロールのスケジュールを問い合わせてから宿泊されることをおすすめします。部屋はシンプルなのはいいのですが、シンプルすぎて少しさみしい感じがしました。

2018 年 9 月に 1 泊滞在

Glenn Magalangからの返信 (投稿日 : 2018 年 10 月 8 日)

Hello Sir/Madam, thank you for taking the time to share your feedback in reference in your recent stay, we are happy to learn that you find our room nice and simple, we would also like to apologize for any inconvenience caused by the scheduled pest control during your stay, thank you for your recommendation for improvements, this is noted and will be coordinated with the respective team members, once again thank you for your valued patronage, we look forward to seeing you again at any of our Serviced Residences.

10/10 (非常に良い)

ひ、Japan

2018 年 8 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

スタッフは、とてもフレンド

交通渋滞の騒音を相談したら、無料のアップグレートサービスに相談乗ってくれた事は、嬉しい。スタッフは、キム（犬）を含めて素晴らしい。ルームサービスは、2日に一度シーツをリニューアルしてくれた。朝飯は、バリエーションがあって素晴らしい。オルティガスに泊まるなら必ず選びます

2018 年 8 月に 4 泊滞在

Glenn Magalang Residence Managerからの返信 (投稿日 : 2018 年 9 月 2 日)

Warm greetings from Citadines Millennium Ortigas! Thank you for letting us know that you’re satisfied with our facilities and services. We always love to hear feedback from our guests. We will forward this review to our staff to motivate them more to exceed expectations always. We are looking forward to serve you again. Sincerely,

10/10 (非常に良い)

haru

2018 年 4 月 19 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

快適でした

空港から大体45分くらいの距離で少し離れてましたが滞在中とても快適に過ごせました！プールは夜の２２時まででフィットネスジムもあります。ホテル裏口から歩いて３分の距離にショッピングモールがあり食事はそこで出来ます。ホテル裏口から出て歩いて一分にミニストップがあり買い物もそこで出来ます。部屋は綺麗で広い部屋を取りましたが満足でした

2018 年 4 月に 2 泊滞在

Glenn Magalang, Residence Managerからの返信 (投稿日 : 2018 年 4 月 27 日)

Dear Haru San, Thank you for taking the time to review your stay with us. I am very happy to hear that it was a comfortable stay and that you found our rooms beautiful. Providing our residents a comfortable stay is our top priority. Our location is something that we are proud of as it is very accessible. We hope you were able to explore the area. Hoping to see you again soon on your next visit to Manila. Best regards,

8/10 (良い)

宿泊されたお客様

2018 年 3 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

シャワーが出る。きれいで、広い。レセプションの対応もいい。こちらが質問した事に対して、謙虚に対応してくれていた。

2018 年 3 月に 3 泊滞在

Glenn Magalang, Residence Managerからの返信 (投稿日 : 2018 年 3 月 22 日)

Dear Valued Guest, Thank you for your review. We appreciate your kind words to the team. We are glad that you had a pleasant stay. See you again soon! Best regards,

8/10 (良い)

Steve

2024 年 1 月 2 日

良かった点 : 清潔度

2023 年 12 月に 3 泊滞在

Rodney Manabat, Assistant Manager, Guest Serviceからの返信 (投稿日 : 2024 年 1 月 9 日)

Dear Steve,Thank you for your review. We hope to welcome you again in the future!

10/10 (非常に良い)

Edna

2023 年 12 月 27 日

良かった点 : 清潔度、施設のコンディションと設備

2023 年 12 月に 2 泊滞在

Luz Mirandilla, Guest Service Managerからの返信 (投稿日 : 2024 年 1 月 1 日)

Dear Edna,Thank you for your rating and staying with us. We look forward to welcoming you again on your next stay!Regards,Guest Service

10/10 (非常に良い)

Perfecto Jose T

2023 年 12 月 13 日

2023 年 12 月に 2 泊滞在

Luz Mirandilla, Manager, Guest Serviceからの返信 (投稿日 : 2023 年 12 月 15 日)

Dear Perfecto Jose,Thank you for rating us. We hope to welcome you back again here in Citadines!

8/10 (良い)

Wei Khen

出張

2023 年 10 月 10 日

良かった点 : 清潔度、客室の快適度

Was upgraded to bigger room.

2023 年 10 月に 2 泊滞在

Luz Mirandilla, Manager, Guest Serviceからの返信 (投稿日 : 2023 年 10 月 11 日)

Thank you for your rating and feedback. We are very glad that you enjoyed your stay and your upgraded room. We hope to welcome you back again!

10/10 (非常に良い)

Kristine

2023 年 7 月 23 日

良かった点 : 清潔度、客室の快適度

2023 年 7 月に 1 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2023 年 7 月 25 日)

Dear Kristine, Thank you for sharing your review with us! Looking forward to welcoming you back again soon!

6/10 (普通)

宿泊されたお客様

2023 年 7 月 23 日

良かった点 : 清潔度

2023 年 7 月に 3 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2023 年 7 月 25 日)

Thank you for sharing your feedback with us! We hope to be able to serve you better on your next stay. Looking forward to welcoming you back again soon!

8/10 (良い)

jeng kang、Singapore

出張

2023 年 5 月 22 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

The breakfast should have improve better.

2023 年 5 月に 4 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2023 年 5 月 23 日)

Dear Jeng, Thank you for sharing your feedback with us. Rest assured this will be relayed to the team to work towards improvements. Looking forward to welcome you back again soon.

8/10 (良い)

William Ford

小さなお子様連れの家族旅行

2023 年 4 月 19 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

The hotel was within walking distance of the office I was attending on business

2023 年 4 月に 2 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2023 年 4 月 24 日)

Dear William, Thank you for taking the time to share your feedback. I am glad to know that you liked the location of our property. Looking forward to welcoming you back again soon!

10/10 (非常に良い)

Salvador

2023 年 4 月 11 日

良かった点 : 清潔度、客室の快適度

2023 年 3 月に 1 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2023 年 4 月 11 日)

Dear Salvador, Thank you for your rating! We look forward to welcome you back at our property again soon!

10/10 (非常に良い)

Martin Paulo

出張

2023 年 2 月 14 日

良かった点 : 清潔度、客室の快適度

Room was great

Very clean and affordable, they even upgraded us. Thank you Citadines!!

2023 年 2 月に 1 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2023 年 2 月 15 日)

Dear Martin, Thank you for sharing us your feedback! We are delighted to know we were able to serve you well. Looking forward to welcome you back soon!Regards, Luz MirandillaAsst. Manager, Guest Service

10/10 (非常に良い)

Thaddeus

2023 年 2 月 13 日

良かった点 : 清潔度、客室の快適度

My stay was over all great though tv and microwave were not functioning, they were replaced on a timely manner.

2023 年 2 月に 3 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2023 年 2 月 14 日)

Dear Mr. Rosales, Thank you for sharing your feedback with us. We do apologize for the inconvenience this has caused you and we are glad to know that you were immediately assisted on your concern. We appreciate your kind words and rest assured this will be shared to the team so we can also work towards serving our guests better. Regards,Luz MirandillaAsst. Manager, Guest Service

8/10 (良い)

Benedicta

カップルで旅行

2022 年 12 月 18 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

I love that I can prepare my own healthier meals because it has all the cooking utensils I need and a stove. It may not be the hotel's fault but because there seem to be a construction in the back entrance, the walkway is not very safe (uneven curbs)

Luzからの返信 (投稿日 : 2022 年 12 月 18 日)

Dear Benedicta, Thank you for sharing you feedback to us. We are delighted to know that you liked our room amenities.We look forward to welcome you again soon. Regards, Luz MirandillaAsst. Manager, Guest Service

2/10 (非常に不満)

frances nicole

2022 年 12 月 17 日

2022 年 12 月に 1 泊滞在

Luzからの返信 (投稿日 : 2022 年 12 月 18 日)

Dear Frances Nicole, Thank you for sharing your rating with us. We would like to know more on areas where we have failed to meet your expectations. This is so we can work on areas where we can improve.We hope to hear from you. Regards, Luz MirandillaAsst. Manager, Guest Service

4/10 (不満)

Peter Van

2022 年 12 月 12 日

良かった点 : 清潔度

2022 年 12 月に 1 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2022 年 12 月 14 日)

Dear Mr. Peter Van, Greetings! Thank you for sharing your rating with us. As we highly value our guests' feedback, we would like to hear more on how we can be able to meet your expectations. Should you be open to specify areas where we can improve better, we will be delighted to know about them. Looking forward to your response. Regards, Luz MirandillaAsst. Guest Service Manager

10/10 (非常に良い)

Alexander

出張

2022 年 12 月 10 日

良かった点 : 清潔度、客室の快適度

Comfortable

A comfortable option in Ortigas area -- spacious apartments, with drinking water provided. Good wifi, good spa onsite with reasonable prices, the restaurant is fine, earl check-in at 7 am was charged at half daily rate. The surrounding area can be a bit noisy.

2022 年 12 月に 2 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2022 年 12 月 12 日)

Dear Alexander, Thank you for sharing us your feedback!We are glad to know that you enjoyed your stay with us and found our hotel a comfortable one. We look forward to seeing you again very soon! Regards, Luz MirandillaAsst. Guest Service Manager

10/10 (非常に良い)

Paul

家族旅行

2022 年 12 月 4 日

良かった点 : 清潔度、客室の快適度

2022 年 11 月に 3 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2022 年 12 月 6 日)

Dear Paul,Thank you for your rating of Citadines Millennium Ortigas. We look forward to welcoming you back again!

10/10 (非常に良い)

Hugo、North Las Vegas

カップルで旅行

2022 年 11 月 29 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Great place to stay.

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2022 年 11 月 30 日)

Dear Hugo, Thank you for sharing your feedback to us! We appreciate your time and glad to know that you liked your stay. Looking forward to seeing you again soon!

10/10 (非常に良い)

MA JEAN THERESA

2022 年 10 月 28 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

2022 年 10 月に 10 泊滞在

10/10 (非常に良い)

Dorothy

出張

2022 年 10 月 22 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Courteous staff, clean property, spacious room. Beware noisy neighbors late night just my luck (thinner walls) but hotel immediately resolved. It appears their breakfast options also improved from past concerns, great coffee. I’d stay again for the value.

2022 年 10 月に 2 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2022 年 10 月 24 日)

Dear Dorothy, Thank you for sharing your feedback with us. We are glad to know that you enjoyed your stay and we look forward to seeing you again soon!Regards,

10/10 (非常に良い)

Johnny

2022 年 10 月 4 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Staff was accommodating and courteous

2022 年 9 月に 2 泊滞在

Luz Mirandilla, Asst. Guest Service Managerからの返信 (投稿日 : 2022 年 10 月 11 日)

Thank you for sharing your feedback Johnny. Glad to know that we were able to meet your expectations. Looking forward to seeing you again soon!

8/10 (良い)

Mary Jane

家族旅行

2022 年 9 月 10 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Walkable stores,free breakfast, security by entrance and back exits. Will stay again

2022 年 8 月に 7 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2022 年 9 月 11 日)

Dear Mary Jane, We appreciate your time to send us a feedback. Looking forward to welcome you on your next stay with us. Regards,

10/10 (非常に良い)

aimee、fullerton

カップルで旅行

2022 年 9 月 3 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

staff are very nice and accomodating

2022 年 9 月に 1 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2022 年 9 月 5 日)

Dear Aimee, Thank you for sharing your feedback. We appreciate your kind words and will share it to the team so they may be motivated to serve our guests better. Looking forward to seeing you again soon!Regards,

10/10 (非常に良い)

aimee、fullerton

カップルで旅行

2022 年 8 月 30 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

staff are nice. GIDEON is the best. not sure if i got his name right. will come soon. everyone is great

2022 年 8 月に 1 泊滞在

Luz Mirandilla, Asst. Manager, Guest Serviceからの返信 (投稿日 : 2022 年 9 月 5 日)

Dear Ms. Aimee, Thank you for your special mention to our staff - Gideon Gonzales. Yes you were correct to mention his name. This will be shared to him and to our General Manager as well. Thank you for your feedback!

10/10 (非常に良い)

aimee、fullerton

2022 年 8 月 30 日

2022 年 8 月に 3 泊滞在

8/10 (良い)

aimee、fullerton

2022 年 8 月 23 日

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

KIAN SING

家族旅行

2022 年 7 月 20 日

良かった点 : 清潔度、客室の快適度

Very happy guest

friendly staff. Good service from check-in to check-out n house keeping staff are responsive n helpful. Hotel facility n Environment is clean and well kept. Bedroom is good size n bed is very comfortable. We enjoyed staying at Citadines Millennium Ortigas. Well done 👍 Will certainly return

2022 年 7 月に 2 泊滞在

Luz Mirandilla, Guest Service Supervisorからの返信 (投稿日 : 2022 年 7 月 21 日)

Dear Kian Sing, Thank you for your review! We are truly glad you enjoyed your stay with us! Looking forward to welcoming you again very soon.

4/10 (不満)

宿泊されたお客様

2022 年 7 月 8 日

気になった点 : 清潔度、客室の快適度

Unlike Other Citadines Properties Around Asia

Many of the insects in the bathroom & in the room attached to this post. Killed 8 of them in one night. Bed was advertised as king sized & perhaps measurement wise, it was. But were actually 2 single beds stuck together & uncomfortably obvious. Hot water seemed time dependent in that in some showers, hot water lasted 2 minutes. Bathroom light was also flickering when we got in the room. But what turned us off was the front desk respresentative. We asked if it was possible to get a quiet room, to which they assured us yes. Turned out to be beside the elevator & each & every ding, & all the folks congregating waiting to enter & leaving were heard. When we requested for a change in room, the same rep. said they had no visibility in room availabilities, that only housekeeping could say. They did not get back to us on this so we went back to the lobby to check on the status of our request. They eventually offered another room but was equally noisy as it was located in front of the main highway. We asked if there were any other options to which we got a “no” (Hotels.com indicated 8 of the same room available). We mentioned we’re willing to wait to be moved & the rep. said “sige po, gawan natin ng paraan” (“alright, we’ll make this work”). 2 hours later, Hotels.com’s listings showed no restrictions in availabilities at this point - nobody got back to us. Kudos to Matt from concierge who seemed like a genuine guy - a refreshing contrast to their colleague.

2022 年 7 月に 2 泊滞在

Luz Mirandilla, Guest Service Supervisorからの返信 (投稿日 : 2022 年 7 月 21 日)

Dear Mr. Osmena, We are truly sorry for the unpleasant experience you had with us. Allow me to address the concerns with you personally. We thank you for sharing your feedback as these may be used to better improve our services. We look forward to still welcoming you here at the property, giving us an opportunity to serve you better. Regards,

8/10 (良い)

Roland

2022 年 7 月 4 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

all good

2022 年 7 月に 1 泊滞在

Luz Mirandilla, Guest Service Supervisorからの返信 (投稿日 : 2022 年 7 月 4 日)

Dear Roland, Thank you for your review! Looking forward to seeing you again! Regards,

10/10 (非常に良い)

Gene

2022 年 6 月 25 日

The staff are very accomodating.

2022 年 6 月に 4 泊滞在

Luz Mirandilla, Guest Service Supervisorからの返信 (投稿日 : 2022 年 6 月 25 日)

Dear Gene, We appreciate your time to send us review! Glad to know that our staff was able to accommodate you well. We look forward to seeing you again soon!

10/10 (非常に良い)

felina

家族旅行

2022 年 6 月 20 日

良かった点 : 清潔度、客室の快適度

5 stars for citadines millenium ortigas

there are 2 entrances and if one has a car, one needs to pass by the back entrance along sapphire road to have access to B4 parking. there, a porter will meet you to help bring up your luggages. in our case, matt was already waiting there when we parked. checking-in was fast c/o paul. the 2BR/2 T&B unit was much much better than we expected! good layout, very clean! there was a jug of drinking water prepared. the kitchenette had enough plates, glasses etc for us. basic toiletries were provider - good smelling soap! aircons were working well. breakfast at le gastro was hybrid - a la carte for main meal, buffet for bread, eggs, cereals, juices, fruits. i had american breakfast and the scones are the best i've ever tasted!!! really!!! the baked beans were also so good! staff at the restaurant were very accommodating, very amiable and very pleasing in looks and manners. i later found out it is part of the ascott group and so i am not surprised with the good service and amenities!!! we will book some other time again. 🌟🌟🌟🌟🌟

2022 年 6 月に 1 泊滞在

Luz Mirandilla, Guest Service Supervisorからの返信 (投稿日 : 2022 年 6 月 24 日)

Dear Felina, Thank you for writing us a review. We trully appreciate your good words and rest assured these will be relayed to the team so they may be motivated more to serve our guests better. We look forward to seeing you again soon!

10/10 (非常に良い)

Rosario、Staten Island

2022 年 6 月 10 日

2022 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行

2022 年 5 月 21 日

良かった点 : 清潔度、客室の快適度

The lobby feels a little bit old but the room I stayed in looks good. View from the room is good too.

2022 年 5 月に 1 泊滞在

Luz, Guest Service Supervisorからの返信 (投稿日 : 2022 年 6 月 6 日)

Thank you for writing us a review. Such feedbacks will be used by the team to further enhance our services. We look forward to welcome you again soon.

10/10 (非常に良い)

Elsa

グループ旅行

2022 年 5 月 18 日

2022 年 5 月に 1 泊滞在

Katrinaからの返信 (投稿日 : 2022 年 5 月 22 日)

Thank you, Elsa for your perfect 10 rating of Citadines Millennium Ortigas Manila. We are happy to know that you enjoyed your stay. We look forward to welcoming you back again.

8/10 (良い)

barry

2022 年 5 月 3 日

2022 年 4 月に 2 泊滞在

Katrinaからの返信 (投稿日 : 2022 年 5 月 22 日)

Thank you, Barry for your rating of your most recent stay with us. We look forward to welcoming you back again.

4/10 (不満)

Brian

カップルで旅行

2022 年 3 月 25 日

良かった点 : 清潔度、施設のコンディションと設備

気になった点 : 設備とサービス

They had very restrictive policies about their pool (no outside guests are allowed to swim), and about the number of guests you could have anywhere. They had strange attitudes in general, as though their paying guests, and the food deliveries they may have come, and everything should be based on how they would prefer things happen, not on a happy experience for their clients (and they are not even all that polite about these things).

2022 年 3 月に 7 泊滞在

Katrinaからの返信 (投稿日 : 2022 年 3 月 29 日)

Dear Brian, We are sorry to hear of your unhappiness during your recent stay with us. Thank you for giving us the opportunity to address your concerns. For our everyone's, both staff and guests' safety, our facilities are only accessible for registered guests and maximum occupancy is being implemented in line with IATF's protocols for hotels. With the new guidelines given to multi-use hotels, we are now allowed to have full room capacity. With this, maxmimum capacity of each rooms will still be followed to abide the building code's maximum capacity. A studio room may only have 3 guests, and number of people that was being asked to use the pool for that studio room was 7. We apologize for this inconvenience. We hope to be able to welcome you again and have another opportunity to serve you better. Warm regards, Ana Katrina Bacungan Guest Service Manager

10/10 (非常に良い)

Elizabeth Avillanoza

2022 年 3 月 19 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Wonderful property very clean and such an amazing staff. I was only looking to stay for a week in this property but I ended up extending two more weeks. They had some protocols due to COVID but they have to keep all their clients safe. I appreciate the extra work that they did to ensure everyones safety.The restaurant staff was also very amazing. I will be looking forward to staying in this property again when I'm in the Philippines. Thank you again for giving me such a wonderful experience.

2022 年 3 月に 6 泊滞在

Katrinaからの返信 (投稿日 : 2022 年 4 月 5 日)

Dear Elizabeth, Thank you for your review and 5 star rating of Citadines Millennium Ortigas! We are so happy to read about your wonderful stay with us. Feedback like yours truly inspire us to continually provide and improve the level of service that residents have come to expect. We look forward to welcoming you back again! Warm regards, Ana Katrina Bacungan Guest Service Manager

10/10 (非常に良い)

宿泊されたお客様

2022 年 2 月 18 日

良かった点 : 清潔度、客室の快適度

Very Happy

The room here is huge, modern, in great condition, and well equipped. The breakfast that is included is really good. They give you a menu to order from. The food is great quality and large (American sized) portions. Staff has all been great.

2022 年 2 月に 4 泊滞在

Katrinaからの返信 (投稿日 : 2022 年 2 月 22 日)

Thank you for your review of your most recent stay at Citadines Millennium Ortigas. We are pleased to know that your stay has been a very happy one! Your feedback will be shared with the rest of the Citadines team as well as our restaurant, Le Gastro's team. We look forward to welcoming you back again!

10/10 (非常に良い)

Fairy

小さなお子様連れの家族旅行

2022 年 2 月 7 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

We loved this property. It was very clean and we love how there was a kitchen as well. The staff were very friendly and helpful. Location is pretty good, and the view outside our almost floor-to-ceiling windows was panoramic. We stayed here for mandatory quarantine purposes. The only thing though is there weren’t any pots, pans, knives and other utensils for cooking for preparing food. There were a few plates, 2 mugs, 2 saucers and I think that was it. There was no paper towel as well but we did bring our own. Usually, when we books studio apartments, these are already available in the room. Otherwise, will definitely stay here again.

2022 年 1 月に 8 泊滞在

Katrinaからの返信 (投稿日 : 2022 年 2 月 8 日)

Dear Fairy, Thank you for your 5 star rating and your review of your stay at Citadines Millennium Ortigas. We appreciate your feedback and rating and we are pleased to know that you loved your stay with us. We apologize for the incomplete set up during your stay and rest assured, this will be relayed to our Housekeeping department. We look forward to welcoming you back again.

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