屋外プール、プール パラソル、サンラウンジャー

ベルモント ホテル マニラの口コミ

4 out of 5
ベルモント ホテル マニラ
Newport Boulevard, Newport City, Pasay

口コミ

8.6

非常に良い

評価 10 - 1099 件の口コミ中 603 件が非常に良い" "
評価 8 - 1099 件の口コミ中 303 件が良い" "
評価 6 - 1099 件の口コミ中 109 件が普通" "
評価 4 - 1099 件の口コミ中 46 件が不満" "
評価 2 - 1099 件の口コミ中 38 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

MASAYUKI

良かった点 : 清潔度、スタッフとサービス
チェックイン時、並ぶ所がまちまちで、後から並んだ人が先にチェックインしてしまい、少しむかついた。
2024 年 5 月に 3 泊滞在
Cams Ramosからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Mr. Masayuki,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your positive rating means a lot to us and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Sincerely,Cams RamosDuty Manager

8/10 (良い)

Yuichiro

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
NAIA T3、Newport World Resortへのアクセスがよく、治安も問題ない。設備も小ぶりながら清潔で使いやすい。部屋は小さめで、建物内側の部屋の場合はカーテンを開けると吹き抜けを挟んだ向かいの部屋から丸見えとなってしまうので、カーテンを開けられないのがイマイチ。
2024 年 5 月に 1 泊滞在
Cams Ramosからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Mr. Yuichiro,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your positive rating means a lot to us and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Sincerely,Cams RamosDuty Manager

8/10 (良い)

Kojima

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Camille Caracuel からの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Regards,Camille CaracuelDuty Manager

8/10 (良い)

Kojima

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Camille Caracuel からの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

10/10 (非常に良い)

TATSUYA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
素晴らしいホテルです
2024 年 4 月に 1 泊滞在
Claireからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Mr. Tatsuya,Thank you for making us your choice of accommodation and for taking the time to write us a review.I am delighted to hear that you had a positive experience during your visit, and we will strive to maintain our high standards of service and amenities.It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

8/10 (良い)

Shin

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Cams Ramosからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Valued Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 (非常に良い)

MASAYUKI

NAIA3にランウェイと言う橋で繋がっている為、とても便利、歩いて空港に行ける。私は羽田からANAを使い、ホテルはNAIA3の目の前なので、非常に使いやすいですゴールデンウィークも同じパターンを利用します。
2024 年 4 月に 2 泊滞在
Yvetteからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Valued Guest,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you again in the near future. Kind Regards,Yvette CruzDuty Manager

8/10 (良い)

FUMIYA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Claireからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Fumiya,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your positive rating means a lot to us and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs. Your feedback is valuable, and we are keen to hear more about your stay. Please feel free to reach us anytime.It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

6/10 (普通)

yoichi

2024 年 2 月に 1 泊滞在
caからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Mr. Yoichi,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Cams RamosDuty Manager

10/10 (非常に良い)

Yasunori

2024 年 2 月に 1 泊滞在
Cams Ramosからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 (良い)

Yukiko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Cams Ramosからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
第三ターミナルから歩ける。
アメニティは最低限ですが、設備は綺麗,空港から近いのが最大のメリット。第三ターミナルから歩いて行ける。スリッパがあると日本人的には助かる。
2024 年 1 月に 2 泊滞在
Yvetteからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Valued Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

8/10 (良い)

taisuke

2024 年 1 月に 2 泊滞在
Camille Caracuel からの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Guest,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

10/10 (非常に良い)

Masahiko

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Yvetteからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Mr. Masahiko,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

6/10 (普通)

Ayumi

2023 年 12 月に 1 泊滞在
Camille Caracuel Duty Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

10/10 (非常に良い)

taisuke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Camille Caracuel Duty Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
静かな高層階をお願いしても結局2階のうるさい部屋にアサインされました。 空港送迎をお願いしましたが、通常のgrabより数倍も高い値段設定にもが拘らず、高速料金(チップだと思う)が強要されました。 高い口コミに裏切られました。次回はないです。
2023 年 12 月に 1 泊滞在
Jade からの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Valued Guest,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. Rest assured that your constructive feedback will be thoroughly investigated and corrective actions will be taken as appropriate.On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

6/10 (普通)

Daigo

2023 年 12 月に 2 泊滞在
Yvetteからの返信 (投稿日 : 2023 年 12 月 10 日)
Dear Mr. Daigo,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

8/10 (良い)

Zehaku

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Camille Caracuel からの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

6/10 (普通)

Tetsufumi

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 1 泊滞在
Camilleからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Guest,Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

6/10 (普通)

MASAYUKI

気になった点 : 設備とサービス
ルームセキュリティボックスが、チェックイン時から故障していて、チェックアウトまで治らずじまいで、説明の一つもなかった。
2023 年 11 月に 2 泊滞在
Jade Alfonsoからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Valued Guest,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. Rest assured that your constructive feedback will be thoroughly investigated and corrective actions will be taken as appropriate.On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 5 泊滞在
Camille Caracuel Duty Managerからの返信 (投稿日 : 2023 年 11 月 21 日)
Dear Guest.,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

8/10 (良い)

Michiyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Tineからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Guest, Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciated.We are looking forward to welcoming you back. Regards,Christine VirtudazoGuest Relations Manager

8/10 (良い)

MASAKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Yvetteからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Mr. Masaki,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you again in the near future. Kind Regards,Yvette CruzDuty Manager

4/10 (不満)

Manabu

コストパフォーマンスは大満足だが、今回泊まった部屋の臭いがトイレ臭くて頭が痛くなった
2023 年 10 月に 1 泊滞在
Tineからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Mr. Manabu,Warmest Greetings from Belmont Hotel Manila!Thank you for taking the time to leave detailed feedback. On behalf of the whole team, please accept my most sincere apologies for the inconvenience caused. We do take feedback such as this very seriously and aim to notice a visible improvement.Your comments have been escalated to the concerned Department Heads and rest assured that this is being handled accordingly.We hope that we would be given another chance to be of service to you again, trusting that we could give you the excellent service you truly deserve. With kind regards,Christine VirtudazoGuest Relations Manager

6/10 (普通)

SHINYA

2023 年 10 月に 3 泊滞在
Tineからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear Ms. Shinya, Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciated.We are looking forward to welcoming you back. Regards,Christine VirtudazoGuest Relations Manager

8/10 (良い)

ERI

良かった点 : 清潔度、スタッフとサービス、設備とサービス
部屋が狭かったのと、景色が残念でしたがそれ以外は良かったです!空港近いので早朝便には助かります
2023 年 10 月に 2 泊滞在
Tineからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear ERI,Thank you for choosing Belmont Hotel Manila.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service.Should you need further assistance, please let me know.With kind regards,Christine VirtudazoGuest Relations Manager

6/10 (普通)

YUICHI

家族旅行
2023 年 10 月に 2 泊滞在
Tineからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Mr. Yuichi,Thank you for choosing Belmont Hotel Manila.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service.Should you need further assistance, please let me know.With kind regards,Christine VirtudazoGuest Relations Manager

8/10 (良い)

MASAYUKI

良かった点 : 設備とサービス
気になった点 : 施設のコンディションと設備
設備の不備が何点かあった。 シャワーの水圧が悪い👎2043号室
2023 年 10 月に 3 泊滞在
Tineからの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Mr. Masayuki,Thank you for choosing Belmont Hotel Manila.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service.Rest assured that your comments will be passed on to the concerned Department Head to further improve our services.Should you need further assistance, please let me know.With kind regards,Christine VirtudazoGuest Relations Manager

6/10 (普通)

TAKAHIRO

良かった点 : 清潔度
2023 年 10 月に 1 泊滞在
Tineからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Mr. Takahiro,Thank you for choosing Belmont Hotel Manila.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service.Rest assured that your comments will be passed on to the concerned Department Head to further improve our services.Should you need further assistance, please let me know.With kind regards,Christine VirtudazoGuest Relations Manager

10/10 (非常に良い)

Masayuki

2023 年 9 月に 1 泊滞在
Tineからの返信 (投稿日 : 2023 年 10 月 1 日)
Dear Mr. Masayuki, Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciated.We are looking forward to welcoming you back. Regards,Christine VirtudazoGuest Relations Manager

10/10 (非常に良い)

noriko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Tineからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Mr. Noriko, Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciated.We are looking forward to welcoming you back. Regards,Christine VirtudazoGuest Relations Manager

4/10 (不満)

takeshi

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Jade Alfonsoからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Mr Takeshi,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Jade AlfonsoAssistant Front Office Manager

8/10 (良い)

hiroyasu

良かった点 : 清潔度、スタッフとサービス
2023 年 8 月に 2 泊滞在
Yvetteからの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Mr. Hiroyasu,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you again in the near future. Kind Regards,Yvette Cruz

8/10 (良い)

SASAKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Tineからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Mr. Sasaki, Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciated.We are looking forward to welcoming you back. Regards,Christine VirtudazoGuest Relations Manager

6/10 (普通)

MIKIKO

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
今回なるべく空港に近いホテルを選びました。ターミナル3までホテルの裏のランウェイから徒歩5分はかなり嬉しかったです。ホテル近辺は高級な地域だけに安全で良かったです。ただホテルのサービスと客層は日本の二流並みと考えといた方がいいと思います。ティッシュボックスのティッシュが2枚しか入っていなかったり、客室の廊下で騒ぐ子供がいたり騒がしかったです。シャワーの強さもイマイチ、アミニティも微妙でした。この値段なのであまり文句は言えませんが。
2023 年 8 月に 1 泊滞在
Tineからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Ms. Mikiko,Thank you for choosing Belmont Hotel Manila.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service.Rest assured that your comments will be passed on to the concerned Department Head to further improve our services.Should you need further assistance, please let me know.With kind regards,Christine VirtudazoGuest Relations Manager

8/10 (良い)

MASAYUKI

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ニノイアキノ国際空港第三ターミナルとホテル前まで、RANWAYと言う橋で繋がっている為とても楽です。 他の地域に泊まると、空港には鉄道が繋がっていない為、ホテルに行くにも空港に行くにも、とても時間がかかる、余分な時間がかかってしまいます。 ANAの羽田−マニラ便は第三ターミナルを使用しているのでアクセスが超らくです。 第三ターミナルの前がNEWPORT WORLDと言うリゾートの町になっているので治安も良いです。カジノ好きにはリゾートワールドと言う大きなカジノがあるし、レストランも沢山あるので夜危ない街まで食事に出る必要はないです。
2023 年 8 月に 3 泊滞在
Camille Caracuel Duty Managerからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Ms. Masayuki,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless.Regards,Camille CaracuelDuty Manager

8/10 (良い)

Chizuru

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルの下はコンビニにスタバやサブウェイ、おまけに目の前にマック。 空港から歩きで到着できるので面倒なタクシーの交渉も要りません。 カジノや高級ホテルが近接する為、治安も良いです。
2023 年 8 月に 2 泊滞在
Tineからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Ms. Chizuru, Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciated.We are looking forward to welcoming you back. Regards,Christine VirtudazoGuest Relations Manager

4/10 (不満)

Tomoki

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
部屋のテレビがつかない。 壁が薄くて隣の声が聞こえる。
2023 年 8 月に 1 泊滞在
Tineからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Mr. Tomoki,Thank you for choosing Belmont Hotel Manila.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service.Rest assured that your comments will be passed on to the concerned Department Head to further improve our services.Should you need further assistance, please let me know.With kind regards,Christine VirtudazoGuest Relations Manager

4/10 (不満)

MITSUTOSHI

気になった点 : 施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Tineからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Mr. Mitsutoshi,Thank you for choosing Belmont Hotel Manila.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service.Rest assured that your comments will be passed on to the concerned Department Head to further improve our services.Should you need further assistance, please let me know.With kind regards,Christine VirtudazoGuest Relations Manager

10/10 (非常に良い)

Chizuru

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
日本のホテルのレベルでの綺麗さでは無いが、こちらの要望をメモしていけば水やタオルは十分貰える。 諸事情の為延長して長期滞在となったが、食事等は問題無かったです。
2023 年 7 月に 7 泊滞在
Tineからの返信 (投稿日 : 2023 年 7 月 19 日)
Dear Mr. Chizuru,Thank you for choosing Belmont Hotel Manila.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service.Should you need further assistance, please let me know.With kind regards,Christine VirtudazoGuest Relations Manager

6/10 (普通)

MASAYUKI

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
トイレが床に止まってなく、ガタ着いてしづらかった。 USB充電が1つしかなく、不便だった。 ガウンを一度使ったら、翌日からなく回収されたままだった、プールに来て行けなかった。 テレビのチャンネル案内が無かった。
2023 年 6 月に 3 泊滞在
Tineからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Mr. Masayuki,Thank you for choosing Belmont Hotel Manila.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service.Rest assured that your comments will be passed on to the concerned Department Head to further improve our services.Should you need further assistance, please let me know.With kind regards,Christine VirtudazoGuest Relations Manager

6/10 (普通)

KATSUJI

良かった点 : スタッフとサービス
スタッフはフレンドリーで親切でした。設備が少し古いのかシャワーの水圧等は良くありませんでした。
Tineからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Mr. Katsuji,Thank you for choosing Belmont Hotel Manila.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service.Rest assured that your comments will be passed on to the concerned Department Head to further improve our services.Should you need further assistance, please let me know.With kind regards,Christine VirtudazoGuest Relations Manager

8/10 (良い)

takeshi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
第三ターミナルまで徒歩で行けるのが便利で良い。
2023 年 5 月に 4 泊滞在
Ems Espanolからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Mr. Takeshi,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Best Regards,Ems EspanolDuty Manager

10/10 (非常に良い)

TAKATOH

2023 年 5 月に 1 泊滞在
Ems Espanolからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Mr. Takatoh,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Best Regards,Ems EspanolDuty Manager

8/10 (良い)

Takahito

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港からの立地条件よし
空港から橋でわたってこれる場所のそばに立地しています(雨には濡れません)。ただ、ホテルと直結ではないので、若干外に出て数十メートル歩きます。ジムの担当者はフレンドリーでよかったです。朝食は朝早くから込みますので、開始直後がねらい目です。
2023 年 4 月に 1 泊滞在
Tineからの返信 (投稿日 : 2023 年 4 月 29 日)
Dear Mr. Takahito, Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciated.We are looking forward to welcoming you back. Regards,Christine VirtudazoGuest Relations Manager

4/10 (不満)

MASAYUKI

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
ルーム清掃の方がとても感じが良かった。 ただ、部屋がかび臭かった。
2023 年 4 月に 3 泊滞在
Tineからの返信 (投稿日 : 2023 年 4 月 17 日)
Dear Mr. Masayuki,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We do take feedback such as this very seriously and aim to notice a visible improvement. The concern has been escalated already and rest assured that this is being handled accordingly. We will be looking forward to welcoming you back. Regards,Christine VirtudazoGuest Relations Manager

2/10 (非常に不満)

SATOSHI

2023 年 4 月に 1 泊滞在
Tineからの返信 (投稿日 : 2023 年 4 月 9 日)
Dear Mr. Satoshi,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We do take feedback such as this very seriously and aim to notice a visible improvement. We will be looking forward to welcoming you back. Regards,Christine VirtudazoGuest Relations Manager

10/10 (非常に良い)

Takuya

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
飛行機の乗り継ぎの機会に利用。少し分かりにくいですが、空港のT3に徒歩でも移動可能で便利です。
2023 年 3 月に 1 泊滞在
Ems Espanolからの返信 (投稿日 : 2023 年 4 月 14 日)
Dear Mr. Takuya, Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciated. We are looking forward to welcoming you back. Best Regards, Ems EspanolDuty Manager

2/10 (非常に不満)

Hirotaka

2023 年 2 月に 2 泊滞在
Ems Espanolからの返信 (投稿日 : 2023 年 3 月 13 日)
Dear Mr. Hirotaka, Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Ems EspanolDuty Manager