We booked our room a while in advance as it was in a different city, was told we'll be stayng at printworks, but wasnt anywhere near it, the room didnt look like the photos, had to pay a 100 pound deposit which wasnt mentioned in the ad, the room was clean but bathroom was taped together, we was on the 5 floor with no lift, and only 1 fire exit, when we arived they had double booked our room with 2 other guys, which we finally got sorted but the lady tried to make it seem like our fault. But gave us 3 extra hours to check out, no towels or anything in the apartment and the heating didnt work probably as it was freezing all night. Im still currently waiting for deposit to come back to me.