Find Family Hotels in Manchester, TN

"Staff was friendly and helpful at check in/ out. Location was convenient. An iconic stay. "

"The property, room, etc, was clean but but I advise travelers to avoid this hotel. About a year and a half ago I stayed here and they charged my card a $100 damage deposit at check in that they said would be refunded when the cleaning crew verified there was no damage after I left. It took 3 weeks and multiple calls to get my deposit returned. Each time the staff just said "be patient, it takes 3-5 days for it to show on your card". 3-5 days is a far cry from 3 weeks. Well this time I had forgotten about that experience and stayed here again and again they charged my card $100 damage deposit that has yet to be returned. I called a few days ago and just like my previous stay I was told that it had already been refunded but would take 3-5 days to show up on my card. It's been 9 days since my stay with nothing. I don't know if they are just hoping people won't notice the extra charge, if they are just incompetent, or what but this is ridiculous."

"Staff was very helpful and friendly. Room was clean and well stocked. Parking was always easy."

"Nice stay"

"Breakfast was nice "

"Having stayed there when it was new, can say with certainty that it’s outside has deteriorated. But the inside seemed in very good condition, room was nice, clean, and comfortable with lots of thought in design and amenities. Enjoyed the stay overall, once I got past first impressions. "

"Clean room"

"The Inn was clean, the staff was polite, the room was larger than expected, the beds were very comfortable and it was SO quite. Got a great nights sleep!"

"Everything was very nice. Clean, friendly staff. The only problem was the elevator wasn’t working. We were given a room on the 2nd floor so only one flight of stairs and only one night we were staying. So it wasn’t a big deal. "