We arrived on a Saturday for my wife’s birthday. Unfortunately when we arrived that day the unit had not yet been turned. We had to leave to get dinner so they could clean it. We spoke with Connie and she comped us for the fee with their company. We still ended up paying $170, which included the cleaning fee (ironically) because it was not clean when we arrived. Even after they cleaned the unit, there were still dirt, pills and dirty Q-tips in a drawer, and two cabinets did not function properly due to broken hinges. When we finally got back from dinner at 8 pm to our unit, we walked the grounds, but we did not feel the outside structures were well kept up. We were tired from a day on Torch lake and went to bed around 11. We heard horrible noise and voices from the unit directly behind our bedroom. They were swearing and playing loud music until 3 am. We could hear their entire inappropriate conversation through the poorly insulated walls. At 2:30 am, with all the oven and microwave fans on high, I still could not sleep due to the noise. I finally convinced my wife to let me move the bed to opposite side of the room. It barely helped. They quieted down shortly after. Connie allowed us the check out late. She was nice, but there was not a number for security in the welcome book. By 10:30 am we woke to rap music and cold showers after 2 minute. This unit looked amazing online and was nice inside. It had strong reviews, but our stay is a once and done forever.
