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サマセット アル ファテ バーレーンの口コミ

4 out of 5
サマセット アル ファテ バーレーン
No 4668, Road 2468, Block 0324, Juffair, Manama

口コミ

8.8

非常に良い

評価 10 - 72 件の口コミ中 43 件が非常に良い" "
評価 8 - 72 件の口コミ中 19 件が良い" "
評価 6 - 72 件の口コミ中 7 件が普通" "
評価 4 - 72 件の口コミ中 1 件が不満" "
評価 2 - 72 件の口コミ中 2 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

9.8/10

設備とサービス

8.6/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルの設備、サービスともに充実していました。ただ、どのサービスも有料でしかも値段が結構高い。のびのび自由に飲み食いし、種々サービスを受けた結果、Club room滞在で朝食などは無料にもかかわらずホテル代と同じくらいの追加料金を請求されました。例えば、部屋のビールが一缶1500円くらいしたり、プールに行った際にロッカーを借りるのにも料金を取られるのには閉口しました。事前に確認すればよかった話ですが、せめて多少のプレミアム価格設定くらいにしてほしい。Luxury hotelでいちいち料金を確認するのも本末転倒のような気がするのでしなかった結果ですが、ただの缶ビールで1500円はちょっとやりすぎのような気がします。
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

Sanaa

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff at the front desk is really sweet and cooperative. The room staff is also very unintrusive. The breakfaat buffet deal for those staying is great. Visit Manama in December or January and you'll love it.
2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Richard

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Fantastic apartments great value and easy to get to
2023 年 12 月に 4 泊滞在
KMからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Guest,Greetings from Somerset Al Fateh Bahrain!Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible.Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us.We look forward to welcoming you back to our serviced residence for your next visit.Yours sincerely,Kshitij MathurAsst.Guest Service ManagerSomerset Al Fateh Bahrain

10/10 (非常に良い)

Tariq

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Perfect
2023 年 8 月に 3 泊滞在
Kshitij Mathurからの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Guest,Greetings from Somerset Al Fateh Bahrain!Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible.Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us.We look forward to welcoming you back to our serviced residence for your next visit.Yours sincerely,Kshitij MathurAsst.Guest Service ManagerSomerset Al Fateh Bahrain

10/10 (非常に良い)

michael

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 4 月に 5 泊滞在

10/10 (非常に良い)

Ralph

グループ旅行
良かった点 : 清潔度、客室の快適度
Always a pleasure staying at the Somerset Bahrain.
2023 年 2 月に 2 泊滞在
Kshitij Mathurからの返信 (投稿日 : 2023 年 2 月 28 日)
Dear Guest,Greetings from Somerset Al Fateh Bahrain!Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible.Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us.We look forward to welcoming you back to our serviced residence for your next visit.Yours sincerely,Kshitij Mathur

10/10 (非常に良い)

Mohammed

家族旅行
良かった点 : 清潔度、客室の快適度
Nice Nice area
2022 年 11 月に 4 泊滞在
Kshitij Mathurからの返信 (投稿日 : 2022 年 12 月 27 日)
Dear Mr. Mohammed,Greetings from Somerset Al Fateh Bahrain!Thank you for taking your valuable time out to email us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible.We were delighted to learn that you enjoyed your stay with us.Integrity creating experiences respect and mindsets are among our core values while we create home away from home for all who come through our doors and be our valued guests.We as a company value each and every guest.Thank you once again for acknowledging our staff and we have shared your positive feedback. We look forward to welcoming you and the family back to our residence your home away from home.RegardsKshitij MathurAsst. Guest Service Manager

8/10 (良い)

asher

良かった点 : 清潔度、客室の快適度
2022 年 3 月に 4 泊滞在
Ankeet Desaiからの返信 (投稿日 : 2022 年 3 月 23 日)
Dear Mr. Asher, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to review our serviced residence. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your review with the team, and we all are glad to note that you had a wonderful time at our property. Yours sincerely, Ankeet Desai Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

Nabil

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Many thanks for the reception staff
2022 年 3 月に 3 泊滞在
Ankeet Dsaiからの返信 (投稿日 : 2022 年 3 月 22 日)
Dear Mr. Nabil, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to review our serviced residence. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your review with the team, and we all are glad to note that you had a wonderful time at our property. Yours sincerely, Ankeet Desai Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

Ali

2021 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Easy and fast checking in and out. Friendly and helpful staff. Convenient shop in the lobby that will have anything that you might have forgot to bring with you.
2021 年 7 月に 2 泊滞在
Ankeet Desaiからの返信 (投稿日 : 2021 年 7 月 7 日)
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Yours sincerely, Ankeet Desai Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス
It was super clean and spacious.
2020 年 6 月に 2 泊滞在
Ankeet Desai, Guest Service Managerからの返信 (投稿日 : 2020 年 6 月 28 日)
Dear Guest, Greetings from Somerset Al Fateh Bahrain! 3 Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit.

10/10 (非常に良い)

Haya

2020 年 3 月に 1 泊滞在
KMからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Guest,Greetings from Somerset Al Fateh Bahrain!Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible.Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us.We look forward to welcoming you back to our serviced residence for your next visit.Yours sincerely,Kshitij MathurAsst.Guest Service ManagerSomerset Al Fateh Bahrain

10/10 (非常に良い)

Aleksandr

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 5 泊滞在
Ankeetからの返信 (投稿日 : 2019 年 12 月 3 日)
Dear Mr. Aleksandr, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely important and motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Yours sincerely, Ankeet Desai Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked everything. It's a great place to stay in Bahrain.
2019 年 11 月に 10 泊滞在
Ankeet Desaiからの返信 (投稿日 : 2019 年 11 月 27 日)
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit.

10/10 (非常に良い)

Katy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thursday Delight
The attendant, Simon, was very gracious. Our room was spacious. Great kitchen and supplies.
2019 年 10 月に 1 泊滞在
Ankeet Desaiからの返信 (投稿日 : 2019 年 10 月 27 日)
Dear Ms. Katy, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit.

8/10 (良い)

Sulaiman

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
مناقشة الدكتوراة
مكان والنظافه و المسابح شيء جميل ولكن الاصنصيرات فيها أبواب كثيره فمكانهم مقموت
2019 年 10 月に 2 泊滞在
Ankeet Desaiからの返信 (投稿日 : 2019 年 10 月 30 日)
Dear Mr. Sulaiman, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit.

8/10 (良い)

Elnazir

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good for Familis
Good for Familis with limited choices for breakfust.. very nice location ... everything is available in the room. There is a 24/7 supermarket at the hotel but the prices are higher the other supermarkets
2019 年 7 月に 5 泊滞在
Wasiullah Zaffariからの返信 (投稿日 : 2019 年 10 月 22 日)
Dear Mr. Elnazir, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit.

10/10 (非常に良い)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the staff and the late check-out time. The breakfast was good and the hotel location was good. Could walk to most clubs, market and fast food places.
2019 年 6 月に 3 泊滞在
Wasiullah Zaffariからの返信 (投稿日 : 2019 年 7 月 24 日)
Dear Guest, Thank you for taking your valuable time out to give us your feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your review with the team and have noted your feedback. We look forward to welcoming you back to our serviced residence for your next visit

2/10 (非常に不満)

宿泊されたお客様

出張
Expedia booking was completely misleading about this
2019 年 6 月に 1 泊滞在
Rohan Rakendathからの返信 (投稿日 : 2019 年 6 月 20 日)
Dear Guest Greetings of the day! Thank you for taking time to give us your feedback. Unfortunately there is insufficient information in your comment to engage with you. Please let us know your detailed feedback for us to be of assistance Best Regards Rohan Rakendath General Manager

10/10 (非常に良い)

Frank

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top appartement
2019 年 4 月に 1 泊滞在
Wasiからの返信 (投稿日 : 2019 年 4 月 24 日)
Dear Frank, Thank you for taking your valuable time out to give us your feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your review with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Thanking You, Wasi Zaffari, Assistant Guest Service Manager.

10/10 (非常に良い)

宿泊されたお客様

2019 年 3 月に 2 泊滞在
Wasiからの返信 (投稿日 : 2019 年 4 月 22 日)
Dear Guest, Thank you for taking your valuable time out to give us your feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your review with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Thanking You, Wasi Zaffari, Assistant Guest Service Manager.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Small mall and Grand Mosque within (winter) walking distance. Nice breakfast, nice views (at least on the side our room was located). We arranged airport pickup and Jazeera got us there 5 hours late (as usual). Hotel had monitored flight and pickup was waiting for us. Friendly staff. Quick check-out. Small 'grocery' store on site.
2018 年 12 月に 1 泊滞在
Wasiからの返信 (投稿日 : 2019 年 1 月 11 日)
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
객실과 주방이 커서 좋음 주변공사소음이 있기는하나 거슬릴정도는 아니었음 조식장소가 협소해서 붐비는편
2018 年 12 月に 1 泊滞在
Waisからの返信 (投稿日 : 2019 年 1 月 6 日)
친애하는 손님, Somerset Al Fateh Bahrain의 인사! 귀중한 시간을내어 귀하의 자세한 의견을 이메일로 보내 주셔서 감사합니다. 이 팀은 각 게스트 경험을 최대한 인간적으로 가능한 한 완벽하게 만들기 위해 노력합니다. 당신과 같은 피드백은 매우 동기 부여가됩니다. 우리는 귀하의 의견을 팀과 공유했으며 우리 모두는 당신이 우리와 함께 멋진 시간을 보냈 음을 기쁘게 생각합니다. 우리는 귀하의 다음 방문을 위해 우리의 서비스 레지던스로 여러분을 다시 맞이하기를 기대합니다. 진심으로 당신, Wasiullah Zaffari Assistant 게스트 서비스 관리자 서머셋 알 파이트 바레인

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス
The cleaning crew walked in on me awhile I was completely naked. They did not knock or ask if anyone was in the room. When I called to the front desk they kept apologizing and saying there was nothing they could do!!!
2018 年 12 月に 5 泊滞在
Wasiからの返信 (投稿日 : 2019 年 1 月 6 日)
Dear Mr. Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to email us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely important as it gives us the opportunity to revisit our processes and re train. We feel extremely sorry that we were not able to provide you your ideal home away from home. We have standard operating process before entering any apartment to knock the door 3 times. Apartment was due for cleaning service and housekeeping entered the room as there was no do not disturb sign on the door. Our housekeeping manager wanted to speak with you as part of our service recovery and you were busy during your stay and you said you will call back later repeatedly. he was unable to see you during your checkout as you had already checkout a day prior without any information at guest service. We are extremely sorry that we were not able to meet your requirements. We look forward to welcoming you back to our residence. Please send us an email of your next visit to ensure you have a fantastic stay with us. Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

abdulaziz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
رحله جميلة والسكن مريح غرف واسعه السرير مريح مطل ع البحر
Wasiからの返信 (投稿日 : 2018 年 4 月 30 日)
Dear Abdulaziz Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Thanking You, Wasi Zaffari, Assistant Guest Service Manager.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good for families with children looking for space.
I booked thinking it was a hotel but it’s a serviced apartment. We were offered a larger apartment space (2 bed apt. But they locked 1 room). It had 2 bathrooms very airy and a nice large balcony to the sea. It was clean but the rug had some stains. My main issue was the toiletry, I hate when they offer 1 for all purpose type of soap/shampoo a very cheep hand soap brand, no conditioner. They don’t have a restaurant beside from a hall for breakfast, standard quality with good range of options but not that inviting. There was a home style toaster, too busy I couldn’t use. Juice was not fresh or good quality-sugary orange flavoured. Location is far from the shopping district but new developing calm area easy access to different parts, so it depends on your needs. Good secured parking. I found it very expensive (about 90 BD) for the room and breakfast but I booked late, I didn’t have many options. Didn’t feel the luxury or treatment I was wanting. No small special details that make the difference. Very standard and practical. Would recommend for families with children especially if they want to use the swimming pool which I found people coming from through the small lobby.
Wasiからの返信 (投稿日 : 2018 年 4 月 18 日)
Dear Mr. Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your comments with the team and We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

6/10 (普通)

Thomas

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
great for the price! Wi-fi needs to be improved!
For the price of the room, it was lovely. Very clean and tidy The wi-fi needs to improve because I cannot do any work with a weak signal, therefore this will lead to less people staying here. Not much to do around the area though. Bahrain is still under a lot of construction Fantastic Gym facilities, however!
Wasiからの返信 (投稿日 : 2018 年 4 月 18 日)
Dear Thomas, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have noted your feedback on internet and shared your comments with the team. We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

10/10 (非常に良い)

Khalid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ممتاز بكل شيء
Wasiullah Zaffariからの返信 (投稿日 : 2018 年 3 月 1 日)
Dear Mr. Khalid, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your comments with the team and We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

8/10 (良い)

mohammed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
جيد جدا
شقق مناسبة للعائلات وإفطار لا بأس به
2018 年 1 月に 5 泊滞在
Wasiからの返信 (投稿日 : 2018 年 1 月 23 日)
Dear Mohammed, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your comments with the team and We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

10/10 (非常に良い)

Mussaid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
اقامة مريحة وممتعة
المكان يمتاز بالهدوء . مساعة الشقة ممتازة وسيعه يوجد بلكونه مساحتها كبيرة واطلاله على البحر. يوجد في الدور الارضي ميني ماركت واسعاره حلوة.
2017 年 9 月に 3 泊滞在
شكرا لك على الملاحظات. . سنقوم باخد الملاحظات بعين الاعتبار وتغيرها الى الافضل الفريق هنا يسعى لجعل كل تجربة الضيف أقرب إلى الكمال ونحن نتطلع إلى الترحيب بكم مرة أخرى إلى مقر إقامتنا من الخدمات من أجل زيارتك القادمة شكرا مره اخرى سمرست الفاتح البحرين :سيدهاشم القلاف

10/10 (非常に良い)

Ahmed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well fit apartment hotel for families
Fantastic with some exceptions like: -You have to call the reception to get your room made up; - We were told that the second room would have two single beds which was not. We were given a queen size bed; - We were forced to sign an acknowledgment containing a list of furniture items with their skyrocketing fees in case they were damaged; - The place was very hard to find and reach even when google maps are used. - The breakfast was average. You need to go eat very early to avoid the waiting time. Also, their restaurant manager needs some training on how to deal with guests. He asked us improperly to leave the restaurant since he presumed that we were "finished" - Kitchen is well equipped even with detergent. - There is a little supermarket in the ground floor selling all urgent stuff. Overall, the stay was marvelous and the staff were exceptionally friendly.
2017 年 8 月に 4 泊滞在
Dear Mr. Ahmed, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to email us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

6/10 (普通)

Kamal、Bahrain

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean and very friendly staff
It is not a hotel but apartments facilities. No restaurants except breakfast buffet. No 24 hours house keeping. but it has other hotels facilities. There was no water sprayer which is very essential for Muslims but bedded which is not practical to use.
2017 年 8 月に 3 泊滞在
Wasiからの返信 (投稿日 : 2017 年 9 月 13 日)
Dear Mr. Kamal, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to email us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your comments with the team and We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dear Guest Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to email us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your comments with the team and We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

8/10 (良い)

Ziad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
اقامه جيده ورائعه لكن مبالغ جداً جداً بالسعر وربما يكون احد اسبابه موسم اجازه لكن نتمنى انا لايصل لهذا الغلاء وشكراً
Dear Mr. Zaid, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to email us your detailed feedback . The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

6/10 (普通)

Abdulrahman

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not the best place to stay on Bahrain
Seems to be the beds cover sheets have not been changed. Very secured place. However, the area is not the best place in Bahrain
Dear Mr. Abdulrahman Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely important as it gives us the opportunity to revisit our processes and re train. We feel extremely sorry that we were not able to provide you your ideal home away from home. Let me assure you we constantly endeavour to ensure clean surroundings for our guests. We look forward to welcoming you back to our hotel for your next visit . Yours sincerely Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spacious and immaculate rooms in a convenient location with an AWESOME staff
Wasiからの返信 (投稿日 : 2017 年 3 月 22 日)
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

Nayef、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent serviced apartments for families
The reception staff were very helpful, they checked us in hassle free and upgraded our room which was a nice addition. I enjoyed staying at Somerset with my family and would come back again.
Wasiからの返信 (投稿日 : 2017 年 3 月 22 日)
Dear Nayef, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

Mariana、KSA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelent
Modern, very clean, specious and very nice decorated suit. Staff very diligent and professional. Nice breakfast and convinient location.
Wasiからの返信 (投稿日 : 2017 年 3 月 22 日)
Dear Mariana, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 (良い)

Eric、Saudi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing place to stay.
The Sommerset is a great alternative to hotels. Huge comfortable suites make you feel right at home. Breakfast is good. I love the Juffair area in Bahrain and the only reason I gave alow rating was due to the construction zone surrounding the hotel. Unfortunately, we had a peaceful room until the road work started and went on all night long.
Dear Mr. Eric, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
جيد جدآ
السعر مرتفع مقارنة بالشقق الاخرى كما انة بدون اماكن ترفية ولكن الخدمة رائعة ..
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

Nicolas、Argentina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful and very comfortable
It was only one night. The apartment had 3 rooms. The living room was huge. Definitely will come again. The breakfast was not the best but acceptable.
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
Construction zone
Nice hotel/ex-pat apartments in quiet corner of Juffair area, but it's really a construction zone right now with new buildings going up all around. A very large apartment building, > 20 floors, is going up right next door on the west side of the hotel. Lots of dust, trash, and construction noise during the day.

8/10 (良い)

Suliman、KSA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and comfort hotel
Friendly staff , good location.
Dear Mr. Suliman, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 (良い)

Ahmed、Jeddah

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good hotel, need better maintenance
Nice hotel with reasonable price, no entertainment facility

8/10 (良い)

Ruth、Canada

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great staff but difficult to find
We had booked a delux room with Executive Lounge access. Upon arrival we were upgraded to a one-bedroom suite but informed that the Executive Lounge was closed (or non-existant). The location was awkward and in the middle of major construction but it was close to the grand mosque and Bahrain seems to be one big construction site these days, since we left the Middle East at the end of 2007. Overall, the staff and accommodation were excellent but amenities such as an Executive Lounge should not be a factor when determining which room to book if they do not exist.

10/10 (非常に良い)

ali、kuwait

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice quit hotel suites families to stay in
Nothing can be mentioned as negative at all in this hotel
Wasiからの返信 (投稿日 : 2017 年 9 月 13 日)
Dear Mr. Ali, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

Rashid、UAE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
اختيار مناسب لوجهة ومدة مناسبة
اقامة ممتعة وهادئة
Dear Mr. Rashid, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 (非常に良い)

adel、السعوديه

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
جميل
تعامل رائع نظافه اروع واطلاله خلابه الفطور لم يكن جيدا لكن لاباس فيه لكن تعامل جميل و غرف وسيعه معامله ملك
Dear Mr. Adel, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain