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ディーバ ホテルの口コミ

4 out of 5
ディーバ ホテル
Building 879, Road 2414, Block 324, Juffair, Manama

口コミ

8.4

とても良い

評価 10 - 100 件の口コミ中 46 件が非常に良い" "
評価 8 - 100 件の口コミ中 34 件が良い" "
評価 6 - 100 件の口コミ中 10 件が普通" "
評価 4 - 100 件の口コミ中 7 件が不満" "
評価 2 - 100 件の口コミ中 3 件が非常に不満" "

8.2/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

7.8/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

ISSHIN

2022 年 1 月に 1 泊滞在
Diva Hotelからの返信 (投稿日 : 2022 年 1 月 18 日)
Dear Sir, Thank you very much for the response and rating. We look forward in welcoming you back again.

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在
Diva Hotelからの返信 (投稿日 : 2021 年 12 月 31 日)
Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience stay with us and appreciate your valuable feedback on our services. Thank you once again for your review and we look forward to welcoming you again!!

8/10 (良い)

Guillermo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is very friendly
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Lance

グループ旅行
良かった点 : 施設のコンディションと設備
Too much loud noise
2024 年 4 月に 2 泊滞在
Mandarからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Guest,Greetings from Diva Hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned team to take the necessary action. The entire team looks forward to the pleasure of welcoming you back very soon and ensure that you have a pleasant stay with us.Best Regards,Diva Hotel

4/10 (不満)

Lesley

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room seemed like it had been smoked in. I have asthma and I would not have booked it had I known. The room was not very clean. The sheets felt like they were not in good condition. I checked out one day early because of these issues.
2024 年 3 月に 2 泊滞在
Mandarからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Guest,Greetings from Diva Hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned team to take the necessary action. The entire team looks forward to the pleasure of welcoming you back very soon and ensure that you have a pleasant stay with us.Best Regards,Diva Hotel

10/10 (非常に良い)

Mahmoud

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

Jacqueline

2024 年 2 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

6/10 (普通)

宿泊されたお客様

出張
気になった点 : 客室の快適度
2024 年 2 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

Jacqueline

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
GREAT VALUE
Another great stay as always value for money
2024 年 2 月に 1 泊滞在
Mandarからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Guest,We really appreciate your feedback and look forward to welcome you back.

10/10 (非常に良い)

CLEVELAND

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and spacious
2024 年 2 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

Stuart

2024 年 2 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

Ahmad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place worth to stay
Nice place worth to stay
2024 年 2 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

Manaf、Halifax

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

Jacqueline

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
LOCATION
Great hotel in a superb location. Always stay here and highly recommend it.
2024 年 1 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

Ali

グループ旅行
2024 年 1 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

Shirin Fathi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 16 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

Abduljalil

2024 年 1 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

6/10 (普通)

Nathaniel

家族旅行
気になった点 : 施設のコンディションと設備
Good location although diva hotel is a night life hotel with multiple restaurants and bars in it. Would be better if gym open more hours. Rooms smelt like smoke but some more than others. Opening windows helped. Staff nice and helpful. We borrowed an adaptor from them without charge.
2023 年 12 月に 3 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Guest,Greetings from Diva Hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned team to take the necessary action. The entire team looks forward to the pleasure of welcoming you back very soon and ensure that you have a pleasant stay with us.Best Regards,Diva Hotel

10/10 (非常に良い)

Jacqueline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
VALUE FOR MONEY
Although we only ever book a room and not with meals, the Diva provides first rate service, its central to the other areas that we visit. Great room service menu and very friendly staff.
2023 年 12 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

john、mississauga

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great but I didn't have a car and so I didn't see everything I wanted to see.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

KENNETH G

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff. Vijay in housekeeping is very professional and a great ambassador.
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Jacqueline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and gtreat location
2023 年 11 月に 1 泊滞在

8/10 (良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 11 月に 3 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback about our staff, we assure to give you good service always.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
2023 年 11 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback about our staff, we assure to give you good service always.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

Ahmad

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice price and friendly
2023 年 11 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

2/10 (非常に不満)

Lydjie

カップルで旅行
気になった点 : スタッフとサービス
An Indian front desk was asking for 5BD to have an extra key card. Advertised in expedia was free airport shuttle and free breakfast but the property claims that they do not offer such thing. Did not waste time arguing. Will be the last time booking with Diva and will not recommend to people I know.
2023 年 10 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 11 月 4 日)
Dear Guest,Apologies for the inconvenience caused to you.However, the extra 5BD was not for the key but to inform that if there would be an second person in the room as the room was booked only for one person.Airport transfers and BF is not at all on complimentary basis as both the services have some nominal fee. We have rates with BF and without BF and you chose to stay in room without BF.

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Diva Hotel
Great place for weekly stays. Great location. Staff was very accommodating.
2023 年 10 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback about our staff, we assure to give you good service always.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

Daniel、Pompano Beach

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value
2023 年 10 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

Alan

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

Guillermo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good hotel
2023 年 10 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

Chrispin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
April was awesome. Property was decent.
2023 年 9 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you and we look forward to welcome you back..

6/10 (普通)

MUNEER

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Old furniture and sports area
2023 年 9 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 9 月 12 日)
Dear Guest,Greetings from Diva Hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned team to take the necessary action. The entire team looks forward to the pleasure of welcoming you back very soon and ensure that you have a pleasant stay with us.Best Regards,Diva Hotel

6/10 (普通)

MUNEER

良かった点 : スタッフとサービス
Good stuff but the furniture is old and there is a little bit noise.
2023 年 8 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear Guest,Greetings from Diva Hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned team to take the necessary action. The entire team looks forward to the pleasure of welcoming you back very soon and ensure that you have a pleasant stay with us.Best Regards,Diva Hotel

10/10 (非常に良い)

Carlos

良かった点 : 清潔度
———-
2023 年 8 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

Mahmoud

2023 年 8 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

6/10 (普通)

Steve

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Double Dipping pun intended.
I booked a weekend trip with friends. I selected the hotel based on its amenities. So imagine my surprise when I went to the pool during my stay and was told I had to pay an addition charge to go to the pool. This is not good. Turns out the hotel double dips. Taking money from residents promising a pool, then selling the pool to third parties for parties. I refused to pay an additional charge. But it should not come to this. The food service was also extremely slow more than 30 minutes to get a basic burger in the bar.
2023 年 8 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear Guest,Greetings from Diva Hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned team to take the necessary action. The entire team looks forward to the pleasure of welcoming you back very soon and ensure that you have a pleasant stay with us.Best Regards,Diva Hotel

8/10 (良い)

Albert

良かった点 : 施設のコンディションと設備、客室の快適度
2023 年 7 月に 3 泊滞在
Jayat Kawatraからの返信 (投稿日 : 2023 年 8 月 5 日)
Dear Guest,Greetings from Diva Hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. The entire team looks forward to the pleasure of welcoming you back very soon and ensure that you have a pleasant stay with us.Best Regards,Diva Hotel

6/10 (普通)

Alon

出張
良かった点 : 清潔度
2023 年 7 月に 3 泊滞在
Jayat Kawatraからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!

10/10 (非常に良い)

Bayhas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 3 泊滞在
Jayat Kawatraからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!

10/10 (非常に良い)

claus

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 6 月 15 日)
thank you

10/10 (非常に良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 6 月 6 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

syed、yonkers

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good hotel, just the area is more for Adults not for family with kids. Nothing is wrong with location, it’s just sort of a clubbing area.
2023 年 5 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 6 月 1 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

6/10 (普通)

Mohmd

Nothing
2023 年 5 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 6 月 1 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

4/10 (不満)

amal

家族旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
2023 年 4 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 4 月 24 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback. We apologize for the inconvenience caused and we are in process of the renovation of the furniture and we will surely keep your feedback in mind and work on it accordingly. We look forward to serve you better.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

MR SURJIT

2023 年 4 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 5 月 8 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

10/10 (非常に良い)

Alan

2023 年 4 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.Thank you once again for your review and we look forward to welcome you again!!Best Regards,Diva Hotel

8/10 (良い)

Kim

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 2 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 1 月 29 日)
Thank you for the review and we look forward to welcome you back.

10/10 (非常に良い)

RAYID

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thanx
Thanx for all
2023 年 1 月に 1 泊滞在
Mandar Kumtaからの返信 (投稿日 : 2023 年 1 月 29 日)
Thank you for the review and we look forward to welcome you back

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
Lovely staff but noisy hotel
I had people staying and not enough space at my apartment so I checked in to a local hotel for a week. All I needed was a bed and a shower (I was spending no other time there) and I still had to get up a 4.30am on work days to get to work. I cannot speak more highly of the staff. They are all so friendly, welcoming and helpful. Nothing is too much trouble for them and they really make the place. I should have heeded the warnings about how noisy this hotel is. There are bars / clubs on floors 6-8 and 20. One closed at 6am one night. The first rooms I was given weren’t noisy because of the clubs but because of the external airconditioning units. There was a constant loud drone so avoid rooms next to the stairwells. I was ‘upgraded’ to a room on Floor 10 - the noise from the club was ridiculous (and I was wearing earplugs) and continued late into the night - one night it continued beyond me having to get up at 4.30am. I was moved to a ‘quieter’ room (Floor 15) but, at times, music still could be heard. Throughout all of this, the staff were so accommodating and apologetic. All rooms are big; however, throughout the entire building and in bedrooms there is a lingering smell of smoke. My clothes I had at the hotel smelt of smoke and as a teacher, students actually commented on it. Airing the building and decent air freshener would help with this in rooms.
2022 年 11 月に 8 泊滞在
Mandarからの返信 (投稿日 : 2022 年 12 月 5 日)
Dear Guest,Greetings from Diva Hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned team to take the necessary action. The entire team looks forward to the pleasure of welcoming you back very soon and ensure that you have a pleasant stay with us.Best Regards,Diva Hotel