Please the owner of this hotel say you not paid the reservation I paid in your company.
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7437134639071
RQS-184915851
please return the payment I made to my credit card
Jorge
2019 年 6 月に 2 泊滞在
6/10 (普通)
David
2019 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Good service, clean place, but everything else is getting old, poorly maintaining
David
2019 年 5 月に 3 泊滞在
6/10 (普通)
Aline
2018 年 4 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
casa san juan a besoin d‘une rénovation complète
Casa san Juan positive: très près de l‘UCA pour prendre un Microbus jusqu‘à Leon, Granada,...
personelle très sympa mais parle seulement espangnol
Petit- déjeuner bon.
Negative: jamais recu une réponse sur mes mails, chambre très vieille et pas du tout jolie, pas propre, douche horrible pas de pressure
Lit trop court pour des personnes de plus de 1.80cm
Climate trop de bruit et fonctionne pas correctement.
Aline
4/10 (不満)
Nora、New York
2018 年 3 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel in need of repair
The walls of the room were dirty with holes, there was very little water and sometimes there was none. The reception desk was very rude and unhelpful. We were given free breakfast, but very disappointed when we ask for extra milk for the coffee we were told that there was no milk since every cup of milk was measure for each table even though we were the only ones at table.
Nora
2018 年 2 月に 7 泊滞在
6/10 (普通)
E、san pedro sula
2017 年 12 月 2 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Céntrico y accesible
El desayuno muy pobre, la ducha en pésimas condiciones. Toalla rota y en las peores condiciones.
E
2017 年 11 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2017 年 9 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy agradable buena atencion y lugar tranquilo
宿泊されたお客様
2017 年 8 月に 6 泊滞在
6/10 (普通)
WILL、Washington, DC
2016 年 11 月 27 日
気になった点 : 施設のコンディションと設備
This should be a great hotel...
It's good to support a hotel which is not a chain brain and unfortunately this hotel did prove the old adage right-you get what you paid for. The staff were friendly and welcoming; the room was spacious and comfortable yet the infrastructure needed some major renovation including minor things like the shower head and water sitting near the toilet blow which was rising from under the tiles. The person in reception did not have the combination to the safe.
On the positive, the hotel is in a nice and quiet neighborhood with little traffic and breakfast could use bigger portions yet the hotel employees were prompt to provide service. Overall, the hotel needs to focus on fixing the minor issues which is sure to improve clientele recommendations.
WILL
8/10 (良い)
Ernestina
2016 年 11 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
Hotel pequeño muy conodo y buena atencion
Ernestina
2/10 (非常に不満)
Mario、Guatemala
2016 年 11 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Do not stay at this Hotel...
I arrived after 3 pm, the person that took my information did not explain anything to me about the safe not working. I assumed it worked like any safe at any place I have stayed before and it was not the case. I had placed part of my money and passport in the safe and than it could not be opened. They use keys to open Hotel the safe that everyone has access to including the cleaning crew and the night guard.
Needeles to say that what I thought was going to be a nice stay at a small boutique hotel was a horrible expereience due to the staff and cleanliness of the rooms.