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アパートホテル ドゥバ & スパの口コミ

4 out of 5
アパートホテル ドゥバ & スパ
Carretera Puerto de Pollensa, Km 58, Pollensa, Mallorca

口コミ

8.6

非常に良い

評価 10 - 189 件の口コミ中 86 件が非常に良い" "
評価 8 - 189 件の口コミ中 77 件が良い" "
評価 6 - 189 件の口コミ中 16 件が普通" "
評価 4 - 189 件の口コミ中 9 件が不満" "
評価 2 - 189 件の口コミ中 1 件が非常に不満" "

8.4/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

8.0/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Marcel

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We had a pleasant stay. Friendly personnel and the room was clean.
2024 年 5 月に 7 泊滞在
Marc Fluxà Cabrer. Dirección Aparthotel Duva & Spaからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Marcel;Thank you very much for your nice review.We are glad to read that you had a nice time, and makes us really happy knowing that staff and cleanliness met your expectations.Please, do not hesitate to visit us again in the future, we will be pleased to host you again in the future.Yours sincerely.

8/10 (良い)

Michael、Acklington

カップルで旅行
良かった点 : 清潔度、設備とサービス
Worked well as a base. Walking distance from the Port but further to beach
2024 年 4 月に 8 泊滞在
Marc Fluxà Cabrer. Dirección Aparthotel Duva & Spaからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Michael:Thank you for sharing yout thoughts about your stay.We would love to welcome you again in the future.Kind regards.

8/10 (良い)

Zoe

良かった点 : 清潔度
2024 年 4 月に 5 泊滞在
Marc Fluxà Cabrer. Dirección Aparthotel Duva & Spaからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Zoe:Thank you very much for leaving us a review.We hope to welcome you again in the future.Kind regards.

6/10 (普通)

Daniela Ida

2023 年 8 月に 13 泊滞在

8/10 (良い)

Jan

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Nice!
2023 年 8 月に 8 泊滞在

4/10 (不満)

Diego

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Scarsa manutenzione, bagni troppo vecchi, lenzuola macchiate e con strappi, bagno con ventola rumorosa, la domenica non vengono effettuate le pulizie, buffet di scarsa qualità. A mio parere non può essere definito un 4 stelle. Non lo consiglierei.
2023 年 8 月に 10 泊滞在

10/10 (非常に良い)

Charlotte

良かった点 : 客室の快適度
2023 年 8 月に 7 泊滞在

2/10 (非常に不満)

Betel

良かった点 : 清潔度、施設のコンディションと設備
Die Mitarbeiter waren alle sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt und vorallem waren sie sehr kinderfreundlich. Ein sympathisches Team
2023 年 8 月に 10 泊滞在

8/10 (良い)

Joanne

良かった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 7 泊滞在

8/10 (良い)

Lawrence、East Leake

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was a good fit for our requirements, and close to the town and beach with a shuttle bus provided. The immediate area was ok but had limited amenities. Especially good place to stay if you are into sports but still great with two young kids!
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

Vincent

良かった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 9 泊滞在

10/10 (非常に良い)

Kate

家族旅行
良かった点 : 清潔度、客室の快適度
Brilliant value.
Great value for money. Location is perfect for exploring but would recommend a car. Lots of sports on site.
2023 年 8 月に 4 泊滞在

8/10 (良い)

Maiver、Palma de Mallorca

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
La playa y los supermercados están a 5 minutos en auto. El alojamiento ofrece un servicio de bus charter hasta Puerto Pollença, perfecto para las familias.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Amandine

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 7 月に 14 泊滞在

8/10 (良い)

Andrew

家族旅行
This was our first stay and there were some positive and negative aspects. It is classed as 4-star but would consider 3-star hotel. Positives - Food - there was a great selection of food for breakfast and dinner. The dinner options were all very tasty and plentiful. - Tennis & Padel - the facilities were first class, with 5 padel courts and 2 tennis courts. The hotel was selected for the options available and didn’t disappoint. There was always availability to book and rackets were provided free for hotel guests. Albeit the cost to book the courts were very high. - Access - the town is a short 15 minutes walk, and found much easier to walk the back road than the main road. There is also a bus stop very close by in the main road which allows travel into Pollensa, Alcudia and Palms a great option. Negatives - Property condition- the rooms were very dated and in need of a refurbishment to be classed as 4-star. The restaurant was okay, but major trip hazard in middle and the charges for drinks were quite excessive. Pool - the main pool was a fair size and the fresh water suited although my son developed an ear infection and suspect this was the cause and also knew a number of other children developed infections. The pool bar was always open, although the prices were quite high. The toilet facilities were always dirty and had a dodgy lock which caused my son to get locked in, fortunately were able to prise open from outside. All in all a good 3-star hotel.
2023 年 7 月に 9 泊滞在

8/10 (良い)

F.

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Apartahotel tranquilo para ir en familia, bien comunicado y cercano al pueblo. Los colchones son mejorables. Y el Wifi no llegaba a nuestra habitación. Por lo demás todo bien
2023 年 7 月に 8 泊滞在

6/10 (普通)

Mette

家族旅行
気になった点 : 清潔度
Ok et hotel vi ville vælge igen.
Rengøring virkelig dårlig, blev redt senge og tørt let over gulvet som det eneste, hotellet er ret slidt på værelser, poolen er så dyb at den ikke egner sig til børn. Over 2 meter dyb over det hele.
2023 年 7 月に 13 泊滞在

10/10 (非常に良い)

Henrik

2023 年 7 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
Dated air conditioning system let it down
What could have been a great experience was unfortunately let down by the poor air conditioning in the room which made spending any time in the room & sleeping unbearable. When we mentioned this to the reception, no action was taken and we had to ask for fans. Although slightly dated, the apartament room was clean, spacious and adequately equipped. The facilities, gym and pool areas were great and the breakfast excellent. Nice location with option of a 10 minute walk or shuttle bus to the beach
2023 年 7 月に 5 泊滞在

4/10 (不満)

Karl Oscar Anders

家族旅行
気になった点 : 清潔度、客室の快適度
2023 年 6 月に 7 泊滞在

10/10 (非常に良い)

Jacques、Kanata

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was a nice hotel and the pool was great!
2023 年 6 月に 5 泊滞在

8/10 (良い)

mustapha

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Personnels accueillants et serviables. Appartement agréable et spacieux toutes commodités et propre.
2023 年 6 月に 5 泊滞在

8/10 (良い)

Nora

2023 年 6 月に 4 泊滞在

8/10 (良い)

Virginie

2023 年 6 月に 6 泊滞在

10/10 (非常に良い)

Per-Erik

グループ旅行
良かった点 : 清潔度、客室の快適度
Perfekt hotell för cykelsemester, bra mat, trygg o säker cykelförvaring och trevlig o hjälpsam personal. Enda negativa var ljudnivån i restaurangen.
2023 年 4 月に 14 泊滞在

10/10 (非常に良い)

Anthony、Reading

2023 年 4 月に 4 泊滞在

10/10 (非常に良い)

Miss H V

2023 年 4 月に 4 泊滞在

10/10 (非常に良い)

Joseph

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 4 月に 7 泊滞在

10/10 (非常に良い)

mie

2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、客室の快適度
Great base for a cycle trip
Visited for a cycling trip & the hotel was perfect for that. Close to Formentor and mountain routes, or Campernet / Sa Pobla etc if you want low-level routes. Roomy & comfortable self catering apartment, short walk from town with selection of bars restaurants, bike hire/shops and a large supermarket. Secure cycle storage was useful too. Would recommend.
2023 年 3 月に 4 泊滞在

10/10 (非常に良い)

S L

良かった点 : 清潔度、客室の快適度
Very good 5th time at the hotel always excellent
2023 年 3 月に 6 泊滞在

8/10 (良い)

Robert

良かった点 : 清潔度、施設のコンディションと設備
Pleasant, clean and reasonably well equipped.
2023 年 3 月に 7 泊滞在

10/10 (非常に良い)

Lise

家族旅行
良かった点 : 清潔度、客室の快適度
Fantastisk ophold. Venligt personale. God plads ved den lækre pool. Ligger lidt udenfor Port de Pollenca. Det tager ca 10 minutter at gå ind til stranden og byen.
2022 年 7 月に 8 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
2022 年 6 月に 7 泊滞在

10/10 (非常に良い)

Martin

グループ旅行
良かった点 : 客室の快適度
2022 年 6 月に 4 泊滞在

8/10 (良い)

Kristian

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、客室の快適度
2022 年 6 月に 7 泊滞在

10/10 (非常に良い)

Mairi

2022 年 6 月に 5 泊滞在

10/10 (非常に良い)

Thomas

グループ旅行
良かった点 : 清潔度、客室の快適度
May 2022
Cycling holiday with friends. Hotel is perfect for cyclist. Secure cages, good food and nice pools. New restaurant was lovely.
2022 年 5 月に 4 泊滞在

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、設備とサービス
Duva is a little in need of a face lift, and the appliances in the kitchenettes are a little bit old and tired, but everything is working and functional. It is also a good 10 minute walk to town or the beach so be prepared to do a bit of exercise. It is great for cyclists and triathletes with bike storage and a small bike shop on site. Gym on site is good and pool is big enough for a proper swim. Have never dined in the restaurant as we like to eat out of an evening but did try the breakfast and they was amazing. The rooms are serviced regularly and all of the staff are brilliant. So friendly and helpful, they really make the place. Have used Duva many times and would use it again.
2021 年 10 月に 9 泊滞在

10/10 (非常に良い)

Jaakko

良かった点 : 清潔度、客室の快適度
I enjoyed.
Easy, spacious, good and straight forward facilities for cyclists. Average, but plentyfull, breakfast. The room A/C was perfect! Good location to start the day. If you prefer a dinner at the beach restaurants, prepare for few km walk or take a rental car.
2021 年 9 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
Great for cycling holiday
We stayed for two weeks on a cycling trip. We brought our own bikes in bike boxes. The bikes are locked away safely in cages (you may have to share the cage with other guests but there is loads of room including for bike boxes). The cage area is locked at night for additional safety. Floor pumps are available at reception. There is a washing machine and dryer in the bike area (cost a few euro each ). Apartment was basic but served our needs perfectly. The Italian in the tennis area is superb !!
2021 年 9 月に 16 泊滞在

10/10 (非常に良い)

Ross

良かった点 : 清潔度、客室の快適度
Great trip!
Amazing stay, great staff and only 19 mins from pollensa port
2021 年 9 月に 5 泊滞在

10/10 (非常に良い)

Jean-Louis

家族旅行
良かった点 : 清潔度、客室の快適度
Excellent hôtel
Excellent accueil du personnel de l’hôtel. Serviabilité amabilité et aux petits soins pour tous leurs clients. Familial et très calme. En couple ou avec des enfants tout est fait pour passer un super séjour. Infrastructures sportives au top.
2021 年 8 月に 7 泊滞在

10/10 (非常に良い)

Didier

家族旅行
良かった点 : 清潔度、客室の快適度
2021 年 7 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel caters for cyclists and does it exceedingly well. On my short trip recently we were treated very politely and well on every occasion I spoke with a member of staff. They were unfailingly helpful. The rooms were large and clean and although not luxurious, were everything one could reasonably expect at this price point. The cycling facilities were also excellent, with large lock-up security cages and track pumps and a mechanic if you needed help. They are located a 10 minute walk from the town, but that's hardly an issue. All in all I would rate them 10 out of 10
2019 年 10 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
The Duva rightly has lots of stars for the facilities but falls down on the basics. There was no guest information in the apartment, where all the facilities were, how to contact reception, directions to the resort and the beach. My biggest complaint was that the apartments were dirty and we were expected to provide our own cleaning materials. I had to go to the nearest shop buy wash up liquid and wash all the crockery and cutlery, they had just been wiped and put away with bits of food on. The maids came in most days, straighten the bed, replace loo roll and didn’t seem to do anything else. A week with no change of bedding in that temperature is not pleasant.
2019 年 9 月に 7 泊滞在

4/10 (不満)

宿泊されたお客様

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Very disappointing standards for a 4 star. The rooms were grubby and dated, there was mould in our room and it took 3 complaints for someone to scrub it off. Also had an issue with a broken tap and although fixed they just left all the dirty water all over the pans in the cupboard underneath it. I wouldnt stay here again and dont think it is worth the money. Pool and gym facilities are good
2019 年 9 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 9 月に 7 泊滞在

10/10 (非常に良い)

Jimmi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super ophold
Super hyggeligt hotel og vi kommer helt sikkert igen
2019 年 9 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No plug in bath or bidet. Bath slightly worn. Small TV. Not possible to have one bedside light illuminated at any time.( both either on or off) Reading lights pointless as they can only be used when the bedside lights are on. Patio noisy due to traffic on main road. Good air conditioning. Good complex facilities.
2019 年 9 月に 7 泊滞在