The hotel staff’s attitude was poor. They called to rush us for check-out at 11:40 AM even though the check-out time was 12 PM. The hot water in the shower wasn’t hot, and the toilet was dirty. Additionally, the air conditioning was very noisy.
kc
2023 年 9 月に 1 泊滞在
4/10 (不満)
Kian Siong
2022 年 12 月 8 日
Kian Siong
2022 年 12 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2020 年 12 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to cities and other shops. Minimalist style. Easy accesible.
宿泊されたお客様
2020 年 12 月に 1 泊滞在
8/10 (良い)
ThePrince
家族旅行
2019 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean room - the only problem is there was no lift. Overall is good. Thank you White Loft.
ThePrince
2019 年 12 月に 1 泊滞在
10/10 (非常に良い)
Muhammad
家族旅行
2019 年 9 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service quite is tiptop even through online its run smoothly
Muhammad
2019 年 9 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2019 年 8 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
There is no flexibility on the check in timing as we arrived half hour early which they insist we have to check in by 2pm. Make up room - no toliet paper refill & water bottle. We booked again due the room cleanliness was very good plus bed, pillow & blanket was good too. We came to know they are short of man power but basic will still have to give or prepare.
宿泊されたお客様
2019 年 8 月に 2 泊滞在
4/10 (不満)
Amy
2019 年 2 月 16 日
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
Bad service
During the check in, I was told there was double booking this I wasn’t able to get the room with bathtub. After 15mins delay, I was assigned to a room with cigarette smell on level 2. So i had to run back to the reception with all my luggages, to be assigned a room on level 3. No help was offered to help us with the luggages. We were also given 4 days’ wifi instead of 5. The bedsheets were also stained.
Just when we thought our nightmare is over, our toilet door fell apart after shower at 10PM. A called to the reception, we were told to wait for the house keeper to come in 30 mins. After 30 mins, nothing happened thus we called again stating we can’t wait any longer as it’s getting late. We were then told to wait till tomorrow as the housekeeper is off work now.
No daily Housekeeping as well.