Thank you for taking the time to tell us about your experience at the Novotel Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melaka, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

お部屋にコーヒーマシンが置かれていることをおforび申し上げます。 あなたがまだ家にいる間に問題が解決しなかったのは残念ですが、現在は修正されています

Thank you for taking the time to share your feedback. We will address this matter to the respective department accordingly.

Thank you for taking time to write and share with us your feedback.

Thank you for taking time to write and share with us your feedback.

親愛なる価値のゲスト、ノボテルマラッカでのあなたの経験について私達に話すために時間を割いてくれてありがとう。 あなたの経験があなたの期待に応えられなかったのは残念です。 心からお詫び申し上げます。 ノボテルマラッカでは、すべてのお客様に優れたサービス体験を提供するよう努めています。 したがって、あなたのフィードバックは私達にとって非常に重要です。 問題に対処し、将来の発生を防ぐために適切な措置を取っていることをご安心ください。 私たちはあなたがあなたの懸念を分かち合っていることに感謝します、そしてあなたが私たちに近い将来あなたにより良いサービスを提供する機会を与えてくれることを願っています。 心からお詫び申し上げます

Dear Sir/Madam , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Issue with alarm on that day were due to smoking guest in room, who despite recommendation, disregard safety rules. I am truly sorry that you had to bear this situation during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

YOSHI0315 様 この度は、Novotel Melaka でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

Dear Guest, Thank you for taking time to express our comment about your stay. Accept my apologies if we did not fully meet your expectations. We will review our Service and ensure to improve: AC will be controled.. I hope we will have the opportunity to serve you with higher for your next visit. Best regards

Dear Guest, Please accept my apologies if your experience with us did not fully meet your expectation. I will ensure with the team that we open the buffet on time, as i understand your point with small children. The A la carte is open all day long. Thank you for the positive point you have mentioned. We hope we will have the opportunity to serve you and your family again. Best regards

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Thank you for taking the time to tell us about your experience at the Novotel Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melaka, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely

Thank you for taking the time to tell us about your experience at the Novotel Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melaka, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thanks you for the appended review,we will address the feedback directly to the respective department

We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Thanks for the generosity T.Blake, we hope to see you again soon !

Thank you for taking the time to tell us about your experience at the Novotel Melaka. Please accept our apologies on the delay getting back to you . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melaka, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Tack för att du tog dig tid att berätta om din upplevelse på Novotel Melaka. Jag är ledsen att din upplevelse inte uppfyllde dina förväntningar. tillåt mig att uttrycka min uppriktiga ursäkt. På Novotel Melaka strävar vi efter att erbjuda en överlägsen serviceupplevelse för varje kund; därför är din feedback mycket viktig för oss. Vänligen vara säker på att vi vidtar lämpliga åtgärder för att lösa problemet och förhindra framtida händelser. Vi uppskattar att du delar dina bekymmer och det är vårt hopp att du ger oss möjligheten att bättre tjäna dig inom en snar framtid.

We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

hank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of

We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Thank you for taking the time to tell us about your experience at the Novotel Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melaka, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,