屋外プール
利用可能日を確認

ザ リンラ マカッサルの口コミ

4.5 out of 5
ザ リンラ マカッサル
Jl Metro Tanjung Bunga No 2, Makassar, South Sulawesi

口コミ

8.8

非常に良い

評価 10 - 40 件の口コミ中 21 件が非常に良い" "
評価 8 - 40 件の口コミ中 13 件が良い" "
評価 6 - 40 件の口コミ中 5 件が普通" "
評価 4 - 40 件の口コミ中 1 件が不満" "
評価 2 - 40 件の口コミ中 0 件が非常に不満" "

9.2/10

清潔度

8.6/10

スタッフとサービス

9.4/10

設備とサービス

9.0/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とても綺麗。清掃も行き届いている。スタッフさんも笑顔が素晴らしい。
2019 年 11 月に 4 泊滞在

10/10 (非常に良い)

marina、japan, tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
5 star hotel in Makassar
Long time no coming to Makassar. Lucky my friend work in this hotel. Not only the reason, food is delicious, facilities are new. Ah but if u want to swim, bring swimsuit. Usually clothes not allow. And hotel lobby connect to mall entrance. Easy to go!
2018 年 5 月に 2 泊滞在
Martin ( 08114559992)からの返信 (投稿日 : 2018 年 5 月 24 日)
Dear Mr/Mrs Marina Warmest Greeting From The Rinra Makassar, Tahnk you very much For sharing your Experince during stay. we wait Mr/Mrs Marini again in The Rinra Makassar.

8/10 (良い)

Atsushi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 7 月に 1 泊滞在

10/10 (非常に良い)

Wilhelmina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Exellent. We hope to be back here.
2024 年 4 月に 3 泊滞在

6/10 (普通)

Yance

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
2021 年 1 月に 1 泊滞在

10/10 (非常に良い)

Marcel、Amsterdam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, excellent breakfast , English speaking staff
2019 年 8 月に 2 泊滞在

6/10 (普通)

Eng Seng

良かった点 : スタッフとサービス、客室の快適度
First time stay
Staff is friendly and helpful but room is ok and there are mosquitoes in the room which feel uneasy overall is ok
2019 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Uitstekend. Hotel, omgeving en personeel. Service en ontbijt goed en internationaal
2019 年 6 月に 2 泊滞在

10/10 (非常に良い)

Virginia、Los Angeles

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great rooms and facilities. Bathroom is very spacious. Amenities are unsurpassed. Courteous staff with good English. Right above a shopping mall. Things to be improved are breakfast buffet, the selections and service are good but some food is cold and dry. Also the parking check in/out gate is located on top of a slope, our car stalled several times after stopping there😅. Overall a very good hotel, I will definitely choose Rinra again on my next trip.
2019 年 5 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property and everything was top notch. Would recommend.
2019 年 5 月に 3 泊滞在

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
L albergo è bello moderno elegante. Il servizio internet pessimo. Lo staff alla reception è gentile ma parla molto male l inglese e qualunque colloquio è di fatto impossibile. Il room service prevede solo pagamento in CONTANTI!!!! Colazione self service buona e molto abbondante. Prezzo competitivo
2019 年 3 月に 1 泊滞在

8/10 (良い)

Andhika Annas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 3 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 2 月に 2 泊滞在

8/10 (良い)

geonho

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
몰과 이어져있어 편리함
2019 年 2 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Parkirannya terlalu jaih dr lobby
2019 年 1 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

2018 年 12 月に 2 泊滞在

8/10 (良い)

Adrian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Lots of potential
Very nice hotel spoiled by noise. We were there four nights. The first night, there were sound checks for a music festival. At 10.30 pm, I asked them to stop and they did. They said the festival the next night would stop at 10.30pm but it went on until after 1 am. The third night, there was an event with live music outside the adjacent mall. The last night, there was an event at one of the three close by convention centres but not too bad. The windows of the room did very little to cut out the noise. The room was excellent except that the bed was a bit hard and there was nowhere to hang wet bathers after using the magnificent infinity pool. There were three service issues. We tried to give a stamped letter to reception to post but they wouldn't accept it. We bought a large (expensive) beer to divide between two glasses. The waiter poured it and left a small amount in the bottle on the counter. Another waiter then threw it away so we missed out. They then claimed the bottle had been empty. They need beach towels for guests to go to the excellent nearby islands. Local transport is also an issue. There are no buses or mini buses. There's usually a taxi waiting near the hotel but not many in town to get back. Best to have the Grab app, although it didn't position the hotel well. The included breakfast was excellent. This hotel has a lot of potential but doesn't seem to have worked out how to best to deal with foreign tourists.
2018 年 10 月に 4 泊滞在

8/10 (良い)

giorgio、zürich

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
dieses hotel kann man wirklich empfehlen. super frühstück buffet
2018 年 9 月に 5 泊滞在

8/10 (良い)

Ahmad Dusuki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 2 泊滞在

10/10 (非常に良い)

Edwin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly & courteous staff
Check in was easy. The front office, security and bell boy are very kind and always helpful. The buffet breakfast has variety of choices and the attendants are cheerful and always readily available to assist the customers.
2018 年 9 月に 3 泊滞在

10/10 (非常に良い)

Edwin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friemdly staf
The front office, bell boysecurity personnel and housekeeping are very courteous, friendly and helpful. Except the waiters at the Buffert are indifferent and some of the food are cold. Everything else is praiseworthy.
2018 年 9 月に 1 泊滞在

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoyed Makassar
Excellent hotel with good facilities and great staff. Five star stay.
2018 年 8 月に 3 泊滞在

10/10 (非常に良い)

mag、tours

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hôtel propre et confortable
Confortable propre personnel parle un bon anglais belle piscine et situé près centre commercial avec choix restaurants
2018 年 8 月に 2 泊滞在

10/10 (非常に良い)

ziad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
فندق رائع
الفندق رائع بكل ماتعنية الكلمه من ناحية الفخامه والمعامله وكل شي
2018 年 7 月に 3 泊滞在

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous infinity pool.
Very friendly and welcoming staff. The room was clean and comfortable with a great view over the waterfront and city. Only one little problem was the rain shower leaked. The pool was fabulous especially as the sunset over the sea. The restaurant had a great breakfast. There was a wide variety to choose from and staff were very attentive.
2018 年 7 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel and great view, looking forward to come back again
2018 年 7 月に 1 泊滞在

4/10 (不満)

philip、Singapore

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Room & facilities
Once enter room, there is light odour similar to vomiting. Bedsheet has one patch light pink Color stain, don’t expect to see from a 5star Hotel. Gym all 3set running track machine not working, screen show “error”.
2018 年 7 月に 1 泊滞在

10/10 (非常に良い)

Rifky

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fun
2018 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 1 泊滞在

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotelnya bersih, viewnya indah, breakfastnya cukup ok, saya memilih hotel ini karena adalah hotel yang terbaik di Makassar. Seluruh keluarga saya menginap di hotel ini
2017 年 8 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
très bon séjour en général
État général rien à dire. Lhotel est parfait pour un bon séjour à makassar. Juste un petit point négatif concernant la réception de l'hotel un peu long.
2017 年 7 月に 2 泊滞在

6/10 (普通)

Denise、UK

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Excellent facilities but poor services
The hotel is very new and facilities are beautiful and functional; pool is gorgeous. Rooms are particularly comfortable with excellent amenities. However, staff, despite being friendly, are very poorly trained. We were 3 people and check-in took almost 40 minutes at 1am, with two staff handling it. Very low levels of English spoken so lots of confusion when ordering services. Incredibly loud music played in bar and pool area until past 10pm during the weekend, making it impossible to even watch TV on the 16th floor. Breakfast had plenty of local options but few international/western options. Finally, the hotel is situated in a large reclaimed area, surrounded by construction sites, so views, even when facing the sea, aren't beautiful. It's isolated from the main city centre but a new mall is opening next door. Overall a very comfortable hotel with great promise once the surrounding area is developed and serious management and staff training are put in place.
Marthinからの返信 (投稿日 : 2017 年 5 月 18 日)
Dear Mr Denise Warmest Greeting From The Rinra Hotel thank you very much for you sharing your experince, i represent management apologized, forward this will not happen again, and we wait Mr Denise for the come to The Rinra Hotel again.

10/10 (非常に良い)

Pei-Yu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All people were so frinedly!

6/10 (普通)

alex、Makassar

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 客室の快適度
Bad services
Quee for 30 minutes at Check in counter, Rooms not ready untill 16.00 PM .
General Managerからの返信 (投稿日 : 2016 年 8 月 29 日)
Dear Alex, Warm Greeting from The Rinra Makassar We would like to thank you for taking the time for providing me with your valuable feedback. I was most concerned to receive your feedback outlining the disappointment you experienced during your stay Firstly, please accept sincere apologies for the inconveniences you encountered during stay and we regret that your overall experience had been affected by this and team was unable to fully meet all your expectation . This is not the impression we wish to give our guests. Please be rest assured that the matter reported are certainly not indicative of our usual high standards and that we have personally addressed your comments with the appropriate team including a relevant actions. In the meantime, we would like to thank you for your comments as it is only by receiving such information from our valued guests .Please be advised that I have updated your guest history accordingly in order to avoid any future disappointments. We look forward to welcoming you back and assure you of our best services and personalized attention at all times. Regards, Erwin Arsyad General Manager

8/10 (良い)

Yurico、Makassar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kamarnya enak. view nya bagus, sarapannya juga enak, interior nya bagus banget, hanya masih gersang. di area pool kalau bisa dibuat gimana caranya supaya ada spot yang bisa sedikit berlindung dari panas. overall, keren
General Managerからの返信 (投稿日 : 2016 年 8 月 29 日)
Dear Yurico, Warm Greeting from The Rinra Makassar It was a pleasure to have you staying at The Rinra for your holiday in Makassar. We were very happy to know how much you enjoyed your stay in our hotel and that you had a wonderful experience.Very appreciative for all your wonderful comment about our facilities, the view, service offered by our staff, as well as for the highlight about the suggestion to put something at Infinity Pool, one of the most popular Pool to our guests. We look forward to welcome you back to The Rinra Makassar in the very near future. Regards, Erwin Arsyad General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
New opening new feeling
New hotel clean and good view.
General Managerからの返信 (投稿日 : 2016 年 8 月 29 日)
Dear Traveller, Warm Greeting from The Rinra Makassar Thank you for taking the time to write a review on Expedia! It gives me pleasure that you enjoyed your stay at the hotel. That is the way it is supposed to be! Once again thank you, and we look forward to your next visit to Makassar! Regards, Erwin Arsyad General Manager