The hotel is tired and dated, it needs a major refurb.
The staff were ok but pretty indifferent. Certainly nobody has any pride in the hotel. As example is the garden, it was quite a nice day and ordered a glass of wine, which we took outside to the garden. There were numerous tables, all unoccupied, yet ever one of them had a dirty ashtray on. The hotel was pretty empty so you had to assume that they had been there a while!
Sarah
2024 年 7 月に 1 泊滞在
8/10 (良い)
Tony
2024 年 7 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tony
2024 年 7 月に 1 泊滞在
6/10 (普通)
Swati
2024 年 7 月 1 日
気になった点 : 施設のコンディションと設備
Its a quiet property with elements of by gone elegance.
Needs to be updated and smartened.
Swati
2024 年 6 月に 1 泊滞在
6/10 (普通)
Hai Yen、London
グループ旅行
2024 年 6 月 30 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The property felt like a time warp going back to the 1980s with the wear that would be expected. The room and hotel felt very tired. Our room had a shower head that was cracked which allowed for gushing water to come out when turned on, the air con did not work, the fridge was placed on top of the worktop leaving a gap in the cabinetry that once housed it. Overall it was disappointing.
Hai Yen
2024 年 6 月に 2 泊滞在
8/10 (良い)
paul
2024 年 6 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
paul
2024 年 5 月に 2 泊滞在
8/10 (良い)
Amanda
家族旅行
2024 年 6 月 9 日
Could be better
The hotel is looking very tired with worn carpets and decor. It could be lovely with some TLC
Food lovely, but bar service and prices is an issue
Breakfast lovely and lovely waitress, Charley
Amanda
2024 年 6 月に 2 泊滞在
8/10 (良い)
BRIAN
2024 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Hotel room needs updating but clean Breakfast good
BRIAN
2024 年 6 月に 1 泊滞在
8/10 (良い)
Kristie
出張
2024 年 6 月 6 日
良かった点 : スタッフとサービス
Kristie
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Dean
出張
2024 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dean
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Cornelis
2024 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cornelis
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
john
出張
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Handy for Windsor
Booked for a visit to the Royal Windsor Horse Show
10 minute walk from the train station, excellent staff nice relaxed vibe . Unfortunately the swimming pool was closed for refurbishment but was advised of this before my arrival
john
2024 年 5 月に 2 泊滞在
6/10 (普通)
susan anne
家族旅行
2024 年 5 月 15 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Restaurant very good for lunch and breakfast
Overall hotel very tired and could do with some tlc
susan anne
2024 年 5 月に 2 泊滞在
6/10 (普通)
Fiona
グループ旅行
2024 年 5 月 13 日
良かった点 : 清潔度
Pool closed for refurbishment - disappointing
The room was large and comfortable but very warm as there was no air conditioning.
Check-in was a bit chaotic as they didn't seem to know what had been paid in advance and what hadn't.
I was only able to have breakfast one day of my stay as breakfast didn't start until 8am and i had to leave before that but the breakfast was good.
The biggest disappointment was that they emailed the day before my stay to say the pool would be closed for refurbishment - they must have known about this at the time of booking and it was very bad practise to leave it so late before informing guests. When we checked in, there was no apology for the late communication. I probably wouldn't stay here again.
Fiona
2024 年 5 月に 1 泊滞在
8/10 (良い)
Eva
出張
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at Frederick's was so helpful and friendly and personable. I felt very cared for and welcome, which is nice as traveling can be a bit lonely. The only reason I am not giving the property 5 stars is that the pool was under renovation, but it won't be next time I come back.
Eva
2024 年 4 月に 4 泊滞在
2/10 (非常に不満)
Prue
2024 年 5 月 5 日
Prue
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Patrick
カップルで旅行, グループ旅行
2024 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were exceptional, as they were happy to be working at this marvellous hotel!