Magpie Lake

Lobby area was good and clean. Fairly busy at times. Downstairs bar was very busy, not enough staff to cater for the guests. Lift access was somewhat confusing and not explained properly to the guests, there should have been someone standing at the lift to explain how it works. Room was average and it was facing the back of the hotel, the air conditioning generator was outside and omitting a very loud sound all day and night. We had to ditch the fridge off too as that was making loud clicking sound too. If you want a peaceful night sleep then it’s not an ideal room. Beds and pillows were comfy. Bathroom very average and worn out. Location was at Marble Arch, 1 minute walk from Oxford street. Plenty of eateries and shops. Perfect location for shopping.

Great staff and very cool bar on the roof.

Great experience. Its a smaller Hotel, but lacks nothing. Wonderful rooms, helpful and friendly staff, great location with South Kensington Tube station within 2 minutes reach. V&A, Natural History museum, science museum, Hyde Park are all nearby. We really enjoyedthe Ampersam. Thank you!