Find hotels near Magnes Collection of Jewish Art & Life, Oakland from ￥17,132

"The service was overall good. The front desk staff at night when I checked in at 11:30 pm on 19 January 2026 ,was very friendly and welcoming. However, the check-out staff at 1:45 pm, on 20 January 2026 ,an Asian woman with white hair, was quite unfriendly and not very approachable. When my husband asked if the $45 USD credit for food didn't require any additional payment, she responded rather curtly, "Can't you see it on the receipt, there's no extra charge." This response and her demeanor aren't suitable for a 5-star hotel front desk staff. Some staff members need training and improvement in customer service, especially this particular staff. Every time I stay here and she is working, we have a poor experience."

"I love this place"

"Friendly staff, clean room, dog friendly and solid breakfast. Perhaps switch up variety of breakfast options and include additional fresh fruits and veggies. "

"It is a nice place, but a few blocks from the Railroad"

"Staff were friendly and professional, hotel was well maintained and it’s located was ideal for my trip. "

"Words that come to mind, quaint, comfy, quiet. Not a large chain hotel but a small friendly one. Will use again if in the area. When I woke up after a good nights sleep I kept thinking I was at home, doesn't happen to me very often at hotels."

"Enjoyed the staff and restaurant "

"The room and the front desk employees were both GREAT! Loved staying here - the room for one person is smallish but enough amenities and space to rest nicely. "

"Such flair! Nice staff. Great perks. Good restaurant. Mattress was too soft for us - but I’m sure there are people who prefer soft mattresses. "