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ポピーズ ホテルの口コミ

3.5 out of 5
ポピーズ ホテル
122, Mattuthavani Ring Road, Near Meenakshi Mission Hospital, Madurai, Tamil Nadu

口コミ

8.2

とても良い

評価 10 - 28 件の口コミ中 12 件が非常に良い" "
評価 8 - 28 件の口コミ中 10 件が良い" "
評価 6 - 28 件の口コミ中 3 件が普通" "
評価 4 - 28 件の口コミ中 2 件が不満" "
評価 2 - 28 件の口コミ中 1 件が非常に不満" "

7.8/10

清潔度

8.2/10

スタッフとサービス

6.0/10

設備とサービス

7.6/10

施設のコンディションと設備

5.0/10

環境への配慮

口コミ

4/10 (不満)

JENNIFER

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at the reception is very slow. The room are spacious, but very old. The staff of the restaurant is absolutely horrible. You can wait 20 minutes before order, then 20 minutes for the service, and the staff is not serious. The hotel is not located in city center, it's very far from Madurai- The pool is nice, but the smell is just horrible. So don't go in this hotel
Poppys Hotelからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Jennifer,We appreciate you sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will work on improving the areas mentioned. Thank you for bringing this to our attention.Thanks & RegardsPoppys Team

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Place is on the outskirts, but it says on the Hotel.com website that it is walking distance from the Temple, for example; this is a misrepresentation and needs to be corrected. The room and the dining area are very unclean. Toilet amenities are of low quality
2024 年 2 月に 1 泊滞在
Poppys Hotelからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Guest,We apologize for any inconvenience you experienced during your stay. Your feedback regarding the distance from the temple and cleanliness of the room has been noted. We will work diligently to address these issues. Thank you for bringing this to our attention.Thanks Poppys Team

10/10 (非常に良い)

Neeraj

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Poppys Hotelからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Mr Neeraj.. Thank you for rating us 10/10 on this forum. We are glad that you had a wonderful experience with us. Looking forward to your next visit to our Hotel Poppys.ThanksPoppys Team

10/10 (非常に良い)

MUNIARAJ

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Amazing stay
2022 年 7 月に 4 泊滞在
RDMからの返信 (投稿日 : 2023 年 3 月 27 日)
"Vanakkam from Poppys Hotel! It was a pleasure having you stay at “POPPYS, MADURAI” recently. I do hope your stay was comfortable and our services were up to the expected standards. We at “POPPYS, MADURAI” are privileged with and appreciate your support. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Our goal is to provide a consistently exemplary product and service. Guest delight is our motto and we always travel that extra mile to ensure our guest are happy and comfortable with us. We do look forward to the opportunity of hosting you again at Poppys Madurai.

8/10 (良い)

Shivani

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is well built, is in a good location, staff is really helpful and the food is great. Just that, cleanliness can be improved a bit.
2022 年 7 月に 1 泊滞在
Bhavya Sivanesanからの返信 (投稿日 : 2022 年 7 月 16 日)
"Vanakkam from Poppys Hotel! It was a pleasure having you stay at “POPPYS, MADURAI” recently. I do hope your stay was comfortable and our services were up to the expected standards. We at “POPPYS, MADURAI” are privileged with and appreciate your support. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Our goal is to provide a consistently exemplary product and service. Guest delight is our motto and we always travel that extra mile to ensure our guest are happy and comfortable with us. We do look forward to the opportunity of hosting you again at Poppys Madurai.

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pros:Beautiful hotel, comfortable rooms, Friendly staff, good breakfast and service, clean and good environment with easy access to places. Cons: Gave one king suite room where TV did not work and was noisy because of some reception party was going on. Then, changed to second floor to another suite where WIFI did not work at all. complained to staff twice and there was no action taken. However, we did not bother as it was one day stay. Also, they provided stay for our driver but he said, washrooms were so dirty that he got ready in a paid washroom.
2021 年 3 月に 1 泊滞在
Prabhu Manickarajからの返信 (投稿日 : 2021 年 3 月 31 日)
Vanakkam from Poppys Hotel. Thank you for taking time to share your feedback about us. We have made a note of your comment about our areas of improvement and all the points mentioned are briefed to our respective teams.Do give us an opportunity to serve you and we will assure you that your future stays will be more comfortable and impressive. Waiting to serve you again soon.

10/10 (非常に良い)

Ramachandran

2020 年 2 月に 1 泊滞在

10/10 (非常に良い)

M F、Durban. south africa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Family holiday
Pleasant comfortable hotel away from the noisy city centre. Very helpful staff who go the extra mile to ensure all your needs are met. Recommemd this hotel when visiting Madurai
2019 年 6 月に 7 泊滞在

10/10 (非常に良い)

CHEN-LI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It’s a great hotel,very good
2019 年 4 月に 1 泊滞在

8/10 (良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
nice
Nice hotel. far to walk from there to anywhere
2018 年 11 月に 1 泊滞在
RDMからの返信 (投稿日 : 2023 年 3 月 27 日)
"Vanakkam from Poppys Hotel! It was a pleasure having you stay at “POPPYS, MADURAI” recently. I do hope your stay was comfortable and our services were up to the expected standards. We at “POPPYS, MADURAI” are privileged with and appreciate your support. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Our goal is to provide a consistently exemplary product and service. Guest delight is our motto and we always travel that extra mile to ensure our guest are happy and comfortable with us. We do look forward to the opportunity of hosting you again at Poppys Madurai.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent staff and service. Highly recommended for anyone visiting Madurai.
2018 年 7 月に 2 泊滞在
Aravindanからの返信 (投稿日 : 2018 年 8 月 3 日)
Thank you for taking time to share your feedback about us in Expedia We are happy to know that you liked our stay with us. Our team is motivated to read your comments and are energized. Waiting to serve you again soon.

8/10 (良い)

VIJAY ANAND

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay at Poppys Madurai
I stayed for a night and the stay was comfortable.. breakfast was decent, can be improved..

10/10 (非常に良い)

Søren Bo

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Rigtig dejligt hotel med højt serviceniveau
2018 年 3 月に 3 泊滞在

4/10 (不満)

Deva、Sydney, Australia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not worth for the moeny
We booked this hotel for a night stay based on Expedia's rating. The hotel is very old to be rated high. Very bad condition, unpleasant sleep due to bad mattress and pillows, bathroom was terrible. Worst thing to mention was the morning breakfast. No waiter was attending us, and we waited for a plain dosa for about 15-20 minutes. Later left the hotel without having the dosa. Front counter staff have no idea and wondering why we were disappointed. A day stay cost us INR6,000 and it was not at all worth for a hotel on the outskirt of Madurai. We paid only INR5,000 to 4.5* hotel in Chennai and the stay was so luxurious. We will never ever recommend anyone to choose this hotel for a stay in Madurai.
2018 年 2 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
Not bad for the price
Needs little up date but other than not bad staff was nice breakfast not bad st all I think water is main issue in India.
2018 年 2 月に 1 泊滞在

8/10 (良い)

Delina、New York

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very pleasant staff, great dining, decent rooms and bathroom.
2018 年 1 月に 3 泊滞在

6/10 (普通)

k

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
a lot could be improved
Didnt have high hopes as it is a provincial town but still was disappointed
2018 年 1 月に 3 泊滞在

10/10 (非常に良い)

manoj、uk

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel
Overall good.poor house keeping.beddiing terrible.room service good.spacious rooms.
2017 年 11 月に 1 泊滞在

6/10 (普通)

arine、nederland

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Verkeerde liging
Het hotel ligt helemaal buiten de stad. Op de Expedia kaart staat dat het in het centrum ligt. Ik heb dus verkeerde informaitie gekregen en wacht op bericht van Expedia met een vergoeding hiervoor. Het personeel is slecht opleid en niet geïnteresseerd in de gasten.
2017 年 10 月に 1 泊滞在

8/10 (良い)

Hariharan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Poppy's hotel - good value
Hotel is situated along the outer ring Road of the city, which makes it a convenient access from the airport . Travel to the city centre is easy although you need some time to get through the congestion. Hotel has one restaurant where the food is reasonably priced and god variety. Would recommend this hotel if you want to avoid the town center and yet have easy access. Staff re friendly and helpful. Rooms are in reasonably good condition.
2017 年 9 月に 1 泊滞在

2/10 (非常に不満)

Ramesh、Charlotte, NC

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hotel has a nice lobby and looks good from outside
Terrible experience. I booked this hotel based on the ratings and was the biggest mistake. When we arrived, they did not have our reservation. When I showed them the confirmation received from expedia, many phone calls were made and rooms were given to us approx 30 mts after we arrived.When we went to the room, the room was stinking of something smoky, it was really a weird smell. The towels in the bathroom were stinking. We asked for new rooms and they did not have any. We ordered new towels and condition was the same - they were stinking. It was midnight by now, so we decided to stay put rather than go looking for a new hotel. Also, stay away from their restaurant. We had dinner there and I was in the hospital for 2 days due to food poisoning.
2017 年 6 月に 1 泊滞在
JPからの返信 (投稿日 : 2017 年 7 月 15 日)
This experience was unfortunate. We have briefed our team to be proactive and ensure quality in room standard and service as per Poppys's standard. I have personally noted down all your concern and assure you we are geared up to meet your expectation. We look forward to your stay with us the next time you're in Madurai. Thank you once again; we immensely value your feedback, as it helps us to raise our service standards. Regards, JP Consultant

8/10 (良い)

Sudhir

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good Hotel, location could have been better.
Not close to anything - getting a transport to any place also a bit difficult as you need to walk upto the main road. Otherwise the hotel is fantastic.. breakfast was good; however the service was poor - staff cannot converse properly (not trained adequately) and also understaffed.

10/10 (非常に良い)

Kribesheni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rooms was spacious. Excellent room service. Within minutes they responded to our requests

8/10 (良い)

RAMKUMAR、Trivandrum

良かった点 : スタッフとサービス
Madurai Trip
Good hotel need to improve cleanliness.

10/10 (非常に良い)

Vee、Raleigh, North Carolina, USA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly staff, tasty breakfast buffet. Great location, close to Meenakshi Mission Hospital. Free WiFi. Clean rooms.

8/10 (良い)

DHARAM KUMAR、Chennai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent !!! Stay
The Management people in the hotel was caring and responsive.They have made our stay pleasant and we felt very much comfortable during our stay.

10/10 (非常に良い)

Abhi、Scotland

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Simply Brilliaant
Very nice experience had booked 2 rooms for 5 members and the stay was pleasant, I wish I could stay longer.

10/10 (非常に良い)

M J Shankar、Chennai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleasant stay at Poppy's Hotel
The hotel staff are very courteous. Good quality of food with excellent rooms.