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Reviews of NH Leganés

3 out of 5
NH Leganés
Calle de Esteban Terradas, 13, Leganes, Madrid

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 151 reviews" "
Rating 8 - Good. 68 out of 151 reviews" "
Rating 6 - Okay. 27 out of 151 reviews" "
Rating 4 - Poor. 14 out of 151 reviews" "
Rating 2 - Terrible. 6 out of 151 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Raymond, Smyrna

Traveled with group
Liked: Staff & service, property conditions & facilities
The room is good but no life in the area. Not appropriate for tourist.
Stayed 1 night in Jun 2023

4/10 Poor

Alejandro

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
FIRE THE MANAGER WHO DO NOT KNOW HOSPITALY
Service was really very good but the new management are making things were really bad and misserable in order to SAVE MONEY Breakfast terrible; poor quality cold cuts, not eggs or anything hot, limited service and attention (only one person to handle breakfast to dozens of people) Maintenance many things did not work, Doors do not lock properly, WC where stuck room temperature difficult to handle. Some amenities like water on the reception eliminated (to force people to but water) but the refrigerators were empty.. Also rooms use to have a equipped with coffe or tea machines Well NO LONGER ARE THERE. i am not sure if the new manager is trying to KILL THE HOTEL or just REDUCE COSTS TO INCREMENT HIS BONUS but this guy SHOULD BE FIRED BEFORE RUINING WHAT USE TO BE A NICE HOTEL
Stayed 4 nights in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Hotel just ok
Hotel is in an industrial area, far from amenities. The nearest metro is 30 minutes away (scary to walk from metro at night). The room is clean, but basic ( no bar fridge or coffee/tea ). The carpet in the passage on our floor was dirty (construction work - not professional). In my opinion the hotel receptionist does not know how to make hotel guests feel welcome. The same receptionist did not even bother to ask if I was happy with my stay when I checked out.
Stayed 7 nights in Oct 2022

10/10 Excellent

Robert, Derry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Jan 2020

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and well maintained
Needed a place to stay overnight with our dogs, while the additional cost was quite high, the hotel was clean and convenient with safe parking
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

david, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal hotel for our trip.
nice, clean hotel. exactly as needed for our trip.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is well appointed, clean and comfortable as were the common areas. The staff are genuinely friendly and helpful. I will stay at NH Leganés again.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
value for money hotel if that's what you need away from the city centre
Stayed 2 nights in Feb 2019

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
We enjoyed the comfortableness of the room and the kindness of the hotel personnel. Great buffet breakfast.
Stayed 1 night in Nov 2018

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid NH
It was nice. The people at the front desk went above and beyond to help. The morning gentleman was fabulous. He recommended places to go and the easiest way to get there. We would stay there again
Stayed 2 nights in Sep 2017

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night on my way to Seville. Overall the hotel was very nice, the room was clean and comfortable. The staff that we met was courteous and helpful.

8/10 Good

Pavlo

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Alejandro, Miami

Liked: Cleanliness, staff & service, room comfort
A very good alternative to stay in Leganes
I stay at this hotel for 7 nights which is something I do not usually do; but the room was quite comfortable, good bathroom and clean. The only negative points are because the TV was too small and the remote control did not work well. The location's first impression is not good; however it is only 10 minutes walk from an important avenue in Leganes with metro and public transportation nearby. In any case; if you have a car; it is the better place to be because it has a good parking. Continental Breakfast is OK. The only disappointments are the Orange juice too sweet and no eggs but there are still plenty of choices. In brief; it is far better, comfortable and priced than the Parque Sur Hotel; the locations is not the best but still a great value for the price

4/10 Poor

Deborah

Disliked: Staff & service
Bad location
The location of this hotel is not at all convenient for the city centre. It is out of the metro zone and therefore you have to pay extra train fare. It is a good 25 minute walk from the nearest station. The hotel is also on an industrial estate which makes it very isolated for walking back at night. The hotel itself is clean , breakfast was very poor with nothing healthy apart from fruit juice.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
madrid
Hotel far to far from all amenities. At least 30 minute walk to station and nothing to do in the local area. We were quite dissapointed.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y fácil ubicación
Stayed 4 nights in Jan 2024

10/10 Excellent

Ana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, servicio estupendo y el buffet estaba bien.
Stayed 1 night in Mar 2024

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Luis, Reus

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PESIMA INATALACIONES VUEJAS Y TODO MUY SUCIO. SABANAS ROTAS ALMOHADAS AMARILLAS, UNA ALGOMBRA MUY SUCIA Y MANCHADA. MEGRA DE LA SUCIEDAD. ME VI OBLIGADO A HOSPEDARME POR LA HORA(1AM) PERO HAMAS VOLVERE
Stayed 1 night in Jan 2024

10/10 Excellent

Juan Antonio

Stayed 1 night in Jan 2024

8/10 Good

Luiz Antonio dos

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

William

Stayed 1 night in Dec 2023

2/10 Terrible

Douglas

Disliked: Staff & service
Manque de compréhension pour le service client
J’avais rêcerve une chambre hôtel au environ de 18h et j’ai eux un imprévu à 20h donc j’étais dans obligé dans d’annuler. J’ai parlé avec le service client pour une annulation mais rien a été fais donc hôtel m’a facturé. Et j’ai été dégoûté avec le service client du groupe NH
Stayed 2 nights in Nov 2023

6/10 Okay

Juan carlos

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Borja

Stayed 1 night in Jul 2023

6/10 Okay

Antonio Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in May 2023

8/10 Good

HEBE CAROLINA

Traveled with family
Liked: Staff & service, property conditions & facilities
Gracias por recibirnos
Stayed 6 nights in Apr 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business trips
pleasant stay, no issues. The breakfast could be richer. Overall, the hotel is fine, clean and comfortable.
Stayed 1 night in May 2023

6/10 Okay

Judit

Stayed 2 nights in Mar 2023

10/10 Excellent

Emmanuelle

Stayed 2 nights in Feb 2023

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei na Generalidade.

2/10 Terrible

LI

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

vicente

Stayed 3 nights in Oct 2022

6/10 Okay

JOSE LUIS

Liked: Staff & service
Muy lejos de todo es una zona industrial
Stayed 1 night in Sep 2022

8/10 Good

Gunnar

Stayed 7 nights in Jul 2022

8/10 Good

Borja

Liked: Cleanliness, staff & service
Me gusto que tuviera habitaciones para fumadores 👌
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveler

Business traveler
Stayed 3 nights in Jun 2022

6/10 Okay

Anna

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
instalaciones limpias pero antiguas Necesitaria una reforma
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas habitaciones
Un hotel muy cómodo. Bien de aparcamiento, un poco lejos del centro.
Stayed 2 nights in May 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Karla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2022

8/10 Good

Begoña

Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2021

8/10 Good

Gemma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020