Dear Mr. Atsushi,Thank you for taking the time to provide feedback about your time at our hotel.We are pleased to know that you enjoyed your stay and that our hotel met your expectations.However, we are sorry for any inconvenience caused. Your feedback regarding our shuttle service has been duly noted.It would be a pleasure to have you return on another occasion. Best regards,María Fdez. de Valderrama, Voice of Customer Coordinator

Matsuno様この度はHotel Madrid Alameda Aeropuerto, Affiliated by Meliáにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。空港シャトルバスのサービスを喜んでいただき、大変嬉しく思います。建物は、お客様のご期待に添えず申し訳ございません。また、お食事もお楽しみいただけた様で、何よりでございます。またのお越しをお待ちしております。María Fdez. de Valderrama, Voice of Customer Coordinator

Estimada Silvia Josefina,Muchas gracias por su reciente visita y por sus comentarios.Nos complace que nuestras instalaciones hayan sido de su agrado, nos esforzamos a diario para que nuestros huéspedes puedan encontrarse lo más cómodos posible durante su visita. Lamentamos que nuestra ubicación no haya sido plenamente satisfactoria.Esperamos poder recibirle de nuevo en un futuro próximo. Atentamente,Laura López, Voice of Customer Coordinator

Dear Marion,Thank you for such a positive review.We're delighted to hear that our proximity to the airport and shuttle service contributed to a seamless travel experience for you. It's fantastic to know that our spacious accommodations met your expectations and that our team's friendliness stood out during your stay. We also appreciate your recognition of the early coffee service and on-site dining options, indicating our commitment to guest convenience.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Guest,Thank you for positively reviewing your recent visit.We're delighted to hear that our proximity to the airport and the complimentary transportation provided added convenience to your stay. It's also gratifying to know that our efforts in maintaining cleanliness met your expectations. Your appreciation for the breakfast we offer is much valued, and we're pleased it contributed to a positive start to your day.We constantly strive to maintain our hotel's condition and service to ensure guest satisfaction, and your scores reflect that we are on the right track. Thank you for recognizing our team's dedication.We look forward to welcoming you back soon. Kind regards,Laura López, Voice of Customer Coordinator

Dear Lisa,Thank you for such a positive review.We are glad we were able to meet all your requirements for a perfect stay.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Mr. Ashook,We would like to thank you for this positive review.We're delighted to hear that our proximity to the airport was convenient for your travel needs. It's also a pleasure to know that you found our service to be impeccable; our team strives to provide a welcoming and efficient experience for every guest. We appreciate your recognition of the cleanliness of our rooms and the amenities provided to ensure a comfortable stay. While we note your satisfaction with many aspects of our hotel, we regret to hear that certain elements did not fully meet your expectations. Our furnishings are selected to balance practicality and comfort, and we are continuously reviewing guest feedback for future improvements. The air conditioning and heating systems are seasonally adjusted to provide the most comfortable environment possible for our guests.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Estimado Gustavo,Le damos las gracias por su excelente valoración.Agradecemos enormemente sus amables palabras sobre su estancia en nuestro hotel. Nos complace saber que la limpieza de la habitación, la condición del hotel, el servicio y las comodidades de la habitación fueron de su total agrado. Es un honor para nosotros que valore tan positivamente los esfuerzos de nuestro equipo por ofrecer un servicio excepcional y un ambiente acogedor.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,Laura López, Voice of Customer Coordinator

Dear Gloria,Thank you for such a positive review.We're thrilled to hear that our proximity to the airport made your early flight more convenient. It's wonderful to know that the cleanliness of our rooms and the overall condition of our hotel met your expectations. Our team takes great pride in providing excellent service, and your appreciation means a lot.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Mr. Tino,We would like to thank you for this positive review.We are delighted to hear that the cleanliness of our rooms met your expectations and that you found our service to be top-notch. It's also great to know that the amenities provided in your room contributed to a comfortable stay. While we acknowledge your feedback regarding the hotel's condition, we take pride in our well-maintained facilities and continue to ensure that our guests have a pleasant experience.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Estimada Sara,Muchas gracias por su reciente visita y por sus comentarios.Nos llena de orgullo saber que nuestro servicio de transporte gratuito al aeropuerto y la variedad y calidad de nuestro desayuno buffet han sido de su agrado. Apreciamos que destaque la atención de nuestro equipo. Tomamos nota de sus comentarios sobre la decoración y los colchones de la suite para considerar mejoras futuras. Nos complace que la ubicación haya sido conveniente para sus necesidades, con opciones gastronómicas cercanas.Lamentamos que la comodidad de su descanso se haya visto afectada y quisiéramos asegurarle que la satisfacción de nuestros huéspedes es nuestra prioridad. Estaremos revisando las condiciones de nuestras suites para garantizar que todos los aspectos de la estancia sean excepcionales.Esperamos poder recibirle de nuevo en un futuro próximo. Atentamente,Laura López, Voice of Customer Coordinator

Estimado Rafael,Le damos las gracias por su excelente valoración.Nos alegra saber que disfrutó de la conveniente ubicación de nuestro establecimiento y del servicio de transporte gratuito al aeropuerto, diseñado para facilitar sus traslados. Agradecemos sus comentarios sobre la limpieza de la habitación y nos enorgullece que haya encontrado nuestras instalaciones a la altura de sus expectativas.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,Laura López, Voice of Customer Coordinator

Dear Ms Leanna,Thank you for such a positive review.We're delighted to hear that our efforts to maintain clean and comfortable rooms met your expectations and that you enjoyed the culinary offerings at our in-house restaurant. It's also wonderful to know that our convenient airport shuttle service added to the ease of your stay.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Tara, Thank you for this review about your stay with us at Hotel Madrid Alameda Aeropuerto.We're delighted to hear that our location provided you with convenient access to the airport, cafes, grocery stores, and parks. Regarding the early check-in fee, we strive to accommodate our guests' needs and understand the challenges of travel schedules; however, our policy allows us to ensure rooms are impeccably prepared for each guest. Although this is standard practice, we appreciate your feedback and will consider your comments as we continually seek to enhance our guest experience.We look forward to seeing you again in the future. Kindest regards,Laura López, Voice of Customer Coordinator

Estimada Sra. Martha,Muchas gracias por su reciente visita y por sus comentarios.Nos alegra saber que el desayuno buffet fue de su agrado, destacando la calidad y variedad de nuestros productos. La cordialidad de nuestro personal es un aspecto que valoramos enormemente, y es gratificante que lo haya mencionado positivamente. Respecto a sus comentarios sobre la modernidad de nuestras instalaciones, queremos informarle que estamos comprometidos con la mejora continua y tomamos en cuenta todas las observaciones de nuestros huéspedes para enriquecer la experiencia en futuras estancias.Esperamos poder recibirle de nuevo en un futuro próximo. Atentamente,Laura López, Voice of Customer Coordinator

Estimada Amanda,Muchísimas gracias por su reseña acerca de su experiencia en Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá.Le agradecemos enormemente que haya compartido su experiencia y estamos encantados de saber que nuestro desayuno cumplió con sus expectativas, ofreciendo una amplia selección de productos de alta calidad para comenzar el día con energía. Nos complace también que haya destacado la amabilidad y profesionalidad de nuestro equipo, aspectos que consideramos esenciales para proporcionar un servicio excepcional.Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,Laura López, Voice of Customer Coordinator

Dear Mr. Anthony,We would like to thank you for this positive review.We're delighted to hear you enjoyed the convenience of our airport transportation and the variety of our buffet breakfast. It's great to know that the cleanliness of our rooms and the overall condition of the hotel met your expectations, along with the service provided by our team. We also appreciate your positive feedback on the room amenities, which we strive to maintain for a comfortable stay.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Dear Carlos,We would like to thank you for this positive review.We are delighted to hear that our proximity to the airport added to the convenience of your stay and that you found our transportation services to be excellent. It's great to know that the variety of dining options met your expectations. We appreciate your positive remarks on our room cleanliness, overall hotel condition, and the service provided by our team. We also take note of your feedback regarding the room amenities, and while we strive for perfection, we're glad that you still had an enjoyable experience overall.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Dear Wendy,Thank you for such a positive review.We're thrilled to hear that our staff's friendliness and the ease of arranging airport shuttle services contributed to a smooth experience for you. It is delightful to learn that our deep bathtubs provided the perfect respite after your travels. We are also glad that the dining options met your expectations and you enjoyed your meal.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Mr. Daniel,We would like to thank you for this positive review.We are glad we were able to meet all your requirements for a perfect stay.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Estimada Sra. Luna,Muchas gracias por su reciente visita y por sus comentarios.Nos complace saber que encontró la limpieza de la habitación a su satisfacción, reflejando nuestro compromiso con los estándares de higiene. Lamentamos los inconvenientes que haya podido experimentar con el aire acondicionado; nos gustaría informarle que nuestro sistema de climatización se ajusta según la temporada para garantizar el confort de nuestros huéspedes, y estamos constantemente revisando nuestras instalaciones para asegurar su correcto funcionamiento. Agradecemos sus comentarios acerca del servicio y las comodidades de la habitación, los cuales son esenciales para nosotros en nuestra búsqueda de mejorar la experiencia del huésped.Esperamos poder recibirle de nuevo en un futuro próximo.Atentamente,Laura López, Voice of Customer Coordinator

Dear Mr. Philip,We'd like to thank you for taking the time to review your experience.We're thrilled to hear that our hotel's proximity to the airport and overall condition met your expectations. It's wonderful to know that you found our room cleanliness and amenities to be impeccable. We regret to hear about the confusion regarding our complimentary airport shuttle service. Our goal is to provide seamless transportation, and we will ensure that clearer instructions are available for a hassle-free journey from the airport to our hotel.We hope to have the opportunity of welcoming you back in the future. Best regards,Laura López, Voice of Customer Coordinator

Dear Mr. Scott,We'd like to thank you for taking the time to review your experience.We are delighted to hear that our proximity to Barajas airport added convenience to your stay and that the neighborhood's dining options, including the tapas bar you found, enhanced your final evening in Madrid. Our team takes great pride in maintaining the property to ensure a pleasant environment for our guests. We appreciate your recognition of our efforts in room cleanliness, hotel condition, service, and room amenities.We hope to have the opportunity of welcoming you back in the future. Best regards,Laura López, Voice of Customer Coordinator

Dear Ms Elaine,Thank you for such a positive review.We are glad that our location and shuttle service were so convenient for your needs.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Ms Elizabeth,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Ryan,Thank you for taking the time to provide your feedback.We're delighted to hear that the cleanliness of our rooms and the level of service met your expectations. Our commitment to maintaining a high standard is unwavering, and we're glad it enhanced your stay. We also appreciate your positive remarks about the convenience of our airport shuttle service. We understand that after a long journey, our guests value efficient and comfortable transportation. We regret to hear that you encountered issues with the air conditioning in your room. Our rooms are indeed equipped with air conditioning or heating, depending on the season, to ensure our guests' comfort. While we strive to provide a seamless experience, it appears we fell short in this instance. Please rest assured that our team is dedicated to addressing any in-room amenities that may not meet our guests' expectations.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Estimada Andrea,Muchísimas gracias por su reseña acerca de su experiencia en Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá.Nos complace saber que la limpieza de la habitación, la condición del hotel, el servicio y las comodidades de la habitación cumplieron con sus expectativas al 100%. Trabajamos con dedicación para ofrecer estancias memorables y es gratificante recibir comentarios como los suyos.Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Agustín,We would like to thank you for this positive review.We're delighted to hear that you found your stay to be safe and quiet, which is a testament to our commitment to guest comfort and security. Our team takes great pride in maintaining the cleanliness of our rooms, and we're pleased that you appreciated the condition of the hotel and the services provided. While we note your satisfaction with the room amenities, we constantly strive for excellence and your feedback is invaluable in this pursuit.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. José,We would like to thank you for this positive review.We're delighted to hear you appreciated the convenience of our multiple shuttles to Barajas airport, ensuring a smooth journey for our guests. Your recognition of the cleanliness of our rooms and the overall condition of the hotel greatly encourages our team, as we strive to maintain the highest standards. The amenities provided in our rooms are selected to enhance your stay, and we're pleased they contributed positively to your visit.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. José,We would like to thank you for this positive review.We're thrilled to hear that our shuttle service, operating from the early hours, contributed to the ease of your travels and that our breakfast buffet offered a delightful start to your day. Our team takes great pride in maintaining the cleanliness of our hotel and providing excellent service, and your acknowledgment of these efforts is most appreciated.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Peter,Thanks for taking the time to share your views of your visit.We are pleased to offer air conditioning in all rooms, though we regret any inconvenience you may have experienced with the temperature control. We aim to provide a variety of dining options, including our restaurant where we strive to balance quality and price. We apologize if noise disturbances affected your stay; we're continuously working to ensure a peaceful environment for our guests.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Lisa, Thank you for this review about your stay with us at Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá.We're glad to hear that the price met your expectations and appreciate your satisfaction with our service. We're proud to offer a competitive rate while ensuring a high standard of hospitality. Regarding the temperature control, our rooms feature air conditioning or heating depending on the season, and we regret if this did not provide the level of comfort you expected. We also note your comments on the firmness of our beds and understand that mattress preference can vary greatly from guest to guest. Our aim is always to provide a restful night's sleep for all our visitors.We look forward to seeing you again in the future. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator