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Reviews of Hotel Emperador

4 out of 5
Hotel Emperador
Gran Via 53, Madrid, Madrid

Reviews

9.2

Wonderful

Rating 10 - Excellent. 811 out of 1191 reviews" "
Rating 8 - Good. 275 out of 1191 reviews" "
Rating 6 - Okay. 72 out of 1191 reviews" "
Rating 4 - Poor. 15 out of 1191 reviews" "
Rating 2 - Terrible. 18 out of 1191 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Magali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Staff was excellent and very helpful.
Stayed 1 night in May 2024

10/10 Excellent

carl, BROOKLYN

Liked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

GLEYDER

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I don't know if i had bad luck but this was the worse i had my friends and family buy the same room same day together and they got a upgrade room with a view to the city i had a view to A/C unit in a close alley, room smell like humidity every time we enter we smell i think it was the old rug in the room it paper thing walls, I could hear everyone next door and across, no outlet or converter in the room we had to buy one. We request multiple times if we could be changed they didn’t have any other room available this was it. I don’t think this was a VIP at all not even close to a regular stay probably the worse i had so far in spain. It was terrible
Stayed 2 nights in May 2024
Response from hotel Emperador on May 23, 2024
Estimado Gleyder,Lamentamos leer que no disfrutó su estancia en el hotel Emperador. Todo nuestro equipo se esfuerza cada día por satisfacer las necesidades de nuestros clientes pero el hotel ha estado completo durante todos los días. He revisado su reserva y la de sus amigos y aunque todos tenían reserva de habitación standard, sus amigos son Expedia Gold Member y por ello tienen la posibilidad de tener un upgrade de habitación ( siempre bajo disponibilidad ) Además todos los Expedia member tienen un voucher de 20% dto. en la primera consumición de F& B.La electricidad en Europa es de 220v y el hotel dispone de adaptadores para enchufes extranjeros para prestar. De hecho, supongo que recordará que le prestamos dos. Le agradecemos su opinion y confiamos en que en una próxima visita podamos hacer que nos valore positivamente.

10/10 Excellent

Abegail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. Received an upgrade as well.
Stayed 2 nights in Apr 2024
Response from hotel Emperador on May 20, 2024
Estimada Abegail,Muchas gracias por elegir el Hotel Emperador. Nos alegra saber que disfrutó su estancia. Confiamos en poder darle de nuevo la bienvenida en un futuro próximo.Muchas gracias por su opinión.

8/10 Good

Natalia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and the room was very comfortable. The service was regular.
Stayed 2 nights in May 2024
Response from hotel Emperador on May 17, 2024
Dear NATALIA,Thank you for choosing Hotel Emperador. We are pleased to find that you enjoyed your stay here. We look forward to welcomming you in the future.Thank you so much for your feedback

10/10 Excellent

Yenislen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind
Stayed 1 night in May 2024
Response from hotel Emperador on May 17, 2024
Dear Yenislen,Thank you for choosing Hotel Emperador. We are pleased to find that you enjoyed your stay here. We look forward to welcomming you in the future.Thank you so much for your feedback

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, in a great location. Big rooftop with pool, and fabulous views of the city. Would definitely recommend.
Stayed 3 nights in May 2024
Response from hotel Emperador on May 17, 2024
Dear Leslie,Thank you for choosing Hotel Emperador. We are pleased to find that you enjoyed your stay here. We look forward to welcomming you in the future.Thank you so much for your feedback

10/10 Excellent

Yi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and safe area. Large clean room. Great buffet breakfast and beautiful rooftop swimming pool and bar. Would like to stay here again.
Stayed 3 nights in May 2024
Response from hotel Emperador on May 17, 2024
Dear YI,Thank you for choosing Hotel Emperador. We are pleased to find that you enjoyed your stay here. We look forward to welcomming you in the future.Thank you so much for your feedback.

8/10 Good

Javier, Scarsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff was helpful and professional.
Stayed 5 nights in May 2024
Response from hotel Emperador on May 17, 2024
Estimado Javier,Muchas gracias por elegir el Hotel Emperador. Nos alegra saber que han disfrutado su estancia en nuestro hotel. Esperamos poder darles de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión.

8/10 Good

Debbie, Clovis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2024
Response from hotel Emperador on May 12, 2024
Dear Debbie,Thank you for choosing Hotel Emperador. We are pleased to know that you enjoyed your stay.We look forward to welcoming you in a next visit.Thank you for your opinion.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located to experience Gran Via and Madrid. Supposedly I was upgraded to a better room? Didn't particularly noticed that. Room was small, bathroom was good size. Poor amenity for such caliber of hotel. No cotton swabs or extra soap for shower and bathtub.
Stayed 4 nights in May 2024
Response from hotel Emperador on May 11, 2024
Dear Mark,Thank you for your stay here at Hotel Emperador. We are pleased to find that you enjoyed it . As Expedia Gold you were upgraded to a premium room which has street views ( standard are interior), Nespresso coffee machine, amenities in bathroom are RITUALS brand and of course we provide extra soap on request.Look forward to welcoming you again in a near future.Thank you so much for your feedback. It has been very helpful for us.

8/10 Good

Samir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from hotel Emperador on May 11, 2024
Dear Samir,hank you for your stay here at Hotel Emperador. We are pleased to find that you enjoyed it . Look forward to welcoming you again in a near future.Thank you for your feedback

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!! Easy to access for everywhere. Rooms looks like picture, staff very nice
Stayed 3 nights in May 2024
Response from hotel Emperador on May 11, 2024
Dear Erika,Thank you for your stay here at Hotel Emperador. We are pleased to find that you enjoyed it . Look forward to welcoming you again in a near future.Thank you for your feedback

10/10 Excellent

Gaudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place !!! Very convenient in all aspects
Stayed 2 nights in Apr 2024
Response from hotel Emperador on May 9, 2024
Dear Gaudy,Thank you for choosing Hotel Emperador. We are very happy to know that you enjoyed your stay here. It was a pleasure to host you.We look forward to welcoming you in a near future.Thank you for your opinion.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel staff are very helpful and friendly. The property is located in a busy and exciting area of Madrid, but the hotel itself is quiet. It has a certain old-world charm. It is also in close procimity to sight-seeing, dining, shopping and metro options.
Stayed 1 night in May 2024
Response from hotel Emperador on May 9, 2024
Dear Roger,Thank you for choosing Hotel Emperador. We are very happy to know that you enjoyed your stay here. It was a pleasure to host you.We look forward to welcoming you in a near future.Thank you for your opinion.

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very comfortable, and the location is great!
Stayed 1 night in May 2024
Response from hotel Emperador on May 9, 2024
Dear Karla,Thank you for choosing Hotel Emperador. We are very happy to know that you enjoyed your stay here. It was a pleasure to host you.We look forward to welcoming you in a near future.Thank you for your opinion.

10/10 Excellent

Debjani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in May 2024
Response from hotel Emperador on May 9, 2024
Dear Debjani,Thank you for choosing Hotel Emperador. We are very happy to know that you enjoyed your stay here. It was a pleasure to host you.We look forward to welcoming you in a near future.Thank you for your opinion.

8/10 Good

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop lovely. Staff on terrace very friendly. Drinks reasonable. Rooms clean. Very central and eaay to walk to most places in 10 minutes or less. The only gripe of the terrace was that we were told the cabanas were booked and we could botbuse them. Yet no one came. We offered to pay even though we were guests. Others a group of French men were not so obedient as us at movong when told to do so and staff had to keep asking people to move from the empty beds and the atmosphere was quite tense at points. It calmed down and rooftop views and service were lovely. We were 2 women sharing a room so the toiletries could have been more generous i.e. the body milk and maybe not in plastic containers that cannot be refilled so not sustainable. Would i stay here again? Yes! Thank you 😊
Stayed 2 nights in May 2024
Response from hotel Emperador on May 9, 2024
Dear Nadia, Thank you for choosing Hotel Emperador. We are very happy to know that you enjoyed your stay here. It was a pleasure to host you.We look forward to welcoming you in a near future.Thank you for your opinion.

8/10 Good

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Rooms where decent. Hotel needs a little improvement. A little worn, smells a little. Location is great.
Stayed 1 night in May 2024
Response from hotel Emperador on May 9, 2024
Dear Maritza,Thank you for your stay here at Hotel Emperador. We are pleased to find that you enjoyed your stay here with us. Thank you for your comments about the rooms. They are very helpful for us.We look forward to welcoming you in a next future.Thank you for your opinion.

4/10 Poor

Vineet

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor state of the hotel. It’s a run down hotel which needs a major upgrade. We aren’t pleased with our stay.
Stayed 1 night in May 2024
Response from hotel Emperador on May 11, 2024
Estimada Vineet,Muchas gracias por enviarnos su opinión. Lamentamos leer que no disfrutó su estancia de una noche en nuestro hotel. Estamos seguros que nuestro equipo hizo todo lo posible para que disfrutaran incluso facilitando un early check in. Desafortunadamente no pudimos atender su petición de un free upgrade.En cuanto a su comentario de nuestras habitaciones, nos gustaría informarle que el hotel se va actualizando frecuentemente.Muchas gracias de nuevo por su opinión. Un saludo.Gracias por

10/10 Excellent

Leisan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is excellent, the service is wonderful, clean, customer services excellent, the front desk guys are wonderful and helpful with the guest. I really recommended
Stayed 6 nights in Apr 2024
Response from hotel Emperador on May 9, 2024
Dear Leisan,Thank you for choosing Hotel Emperador. We are very happy to know that you enjoyed your stay here. It was a pleasure to host you.We look forward to welcoming you in a near future.Thank you for your opinion.

10/10 Excellent

Magali

Traveled with family
Liked: Amenities
Natalia, Juan y todos los de recepción son fabulosos.
Stayed 3 nights in Apr 2024
Response from hotel Emperador on May 8, 2024
Estimada Magali,Muchas gracias por elegir el Hotel Emperador. Nos alegra saber que disfrutó su estancia y la atención que le prestó nuestro equipo.Esperamos poder darles de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión.

10/10 Excellent

Gilberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to plaza España and everything
Stayed 1 night in Apr 2024
Response from hotel Emperador on May 8, 2024
Estimado Gilberto,Muchas gracias por elegir el Hotel Emperador. Nos alegra saber que disfrutó su estancia.Esperamos poder darles de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I put my daughter up in this hotel the weekend before she started her study abroad program and the staff was amazing to us and her. They upgraded her room and made her feel welcome and safe.
Stayed 2 nights in Jan 2024
Response from hotel Emperador on May 8, 2024
Dear Robin,Thank you for you stay here at Hotel Emperador. We are pleased to know that you and your daughter had a pleasant stay.We look forward to welcoming you again in a next visit Thank you so much for your feedback

8/10 Good

Luis

Stayed 4 nights in Mar 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, restaurants, shopping. Nice hotel
Stayed 1 night in Apr 2024
Response from HOTEL EMPERADOR on May 3, 2024
Dear Rene,We are glad to know you enjoyed Madrid and our hotel.We look forward to hearing from you.

10/10 Excellent

Bob, San Mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there several nights during one month and the staff was extremely friendly and helpful.
Stayed 1 night in Apr 2024
Response from hotel Emperador on Apr 30, 2024
dear Bob,Thank you for your stay here at Hotel Emperador. We are pleased to know that you enjoyed it.We look forward to welcoming you here again in a near future. Thank you so much for your opinion.

6/10 Okay

Russell

Liked: Cleanliness, staff & service
The hotel is in a great location on the Gran Via. Get the Airport Express Bus (currently 5 Euros), get off at Ciables and the take Line 2 on the Metro from Banco de Espana to Santo Domingo and you're there. I booked this for the use of the pool after the Madrid Marathon. Very dissapointingly it was kept closed with no explanation. The rooms are nice, but the walls are thin - expect to hear everything from the rooms around you. Breakfast buffet is fine, your place is instantly cleared the moment you get up. The location is great, use it as a convenient base.
Stayed 3 nights in Apr 2024
Response from hotel Emperador on May 8, 2024
Dear Russell,Thank you for choosing Hotel Emperador. We regret to read that you didnt fully enjoyed your stay because our swimming pool was closed. Unfortunately we have a seasonal swimming pool which is open from May 1ST until September 30th. You can find this information in all web sites. We hopè you will have the opportunity to enjoy it in a future during these months.Thank you for your feedback about breakfast and rooms.

10/10 Excellent

Tami, Atlanta

Stayed 3 nights in Apr 2024
Response from hotel Emperador on May 20, 2024
Estimada Tami, Muchas gracias por elegir el Hotel Emperador. Nos alegra saber que disfrutó su estancia. Confiamos en poder darle de nuevo la bienvenida en un futuro próximo.Muchas gracias por su opinión.

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in Gran Via
Stayed 5 nights in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Alexandra,Thank you for your stay here at Hotel Emperador. We are pleased to know that you enjoyed it.We look forward to welcoming you here again in a near future. Thank you so much for your opinion.

10/10 Excellent

Constantina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the center of the city.
Stayed 1 night in Apr 2024
Response from HOTEL EMPERADOR on May 3, 2024
Dear Constantina,We appreciate your stay at Emperador Hotel.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Gracias
Stayed 9 nights in Apr 2024
Response from HOTEL EMPERADOR on May 3, 2024
Dear Jacqueline,We appreciate you have stayed at Emperador Hotel.See you soon!!

10/10 Excellent

Silvia, Miami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Great location in Gran vía . Profesional Staff. Especial customers Service and excellent service in all areas . Barbara es a true professional in hospitality industry. Next time we Will meet in this Hotel .
Stayed 6 nights in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Silvia,Thank you for your stay here at Hotel Emperador. We are pleased to know that you enjoyed it.We look forward to welcoming you here again in a near future. Thank you so much for your opinion.

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, location, the room, the view, the staff. Everything was just perfect Can’t wait to go back
Stayed 3 nights in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Carla,Thank you for your stay here at Hotel Emperador. We are pleased to know that you enjoyed it.We look forward to welcoming you here again in a near future. Thank you so much for your opinion.

10/10 Excellent

Margarette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good spot for tourists!
Stayed 6 nights in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Margarette,Thank you for your stay here at Hotel Emperador. We are pleased to know that you enjoyed it.We look forward to welcoming you here again in a near future. Thank you so much for your opinion.

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Leonard,Thank you for your stay here at Hotel Emperador. We are pleased to know that you enjoyed it.We look forward to welcoming you here again in future. Thank you so much for your opinion.

10/10 Excellent

Abner

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a Great location. Everything was excellent.
Stayed 3 nights in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Abner,Thank you for your stay here at Hotel Emperador. We are pleased to know that you enjoyed it.We look forward to welcoming you here again in a future. Thank you so much for your opinion.

6/10 Okay

noah

Traveled with partner
Liked: Staff & service
Location good. Staff nice/professional. Property could use renovations. Little shabby especially for price paid. Pool was not functional. Room wreaked of smoke even though it was a non smoking room. Had allergy attack but since we got to our room at midnight and were just spending 1 night, did not alert the hotel. Would not recommend hotel or stay again.
Stayed 1 night in Apr 2024
Response from hotel Emperador on May 8, 2024
Dear Noah,Thank you for your stay here at Hotel Emperador. We regret to read that you didnt fully enjoyed your stay because someone smoked in your room. Our apologies for that but althoght is clearly informed in the rooms, there are people that are not respectful at all. Unfortunately you couldnt enjoy our awesome swimming pool as the sesiaon began last May 1st and it will be open until the end of September. We would like to welcome here again in a future.Thank you for your feedback.

6/10 Okay

Anthony

Liked: Cleanliness
Disliked: Staff & service
The only concerns where that I paid for a city view instead I got to see nothing but walls outside and other people rooms. Another would be the staff slams door when working and if you think of sleeping in you may be woken up by the cleaning staff outside slamming doors. I believe water and ice machine are a priority in every hotel and there wasn’t one on the property so make sure to buy water outside the hotel.
Stayed 3 nights in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Anthony,Thank you for your stay here at Hotel Emperador. We regret to read that you didnt fully enjoyed your stay here with us.Our apologies for the inconveniences with the maids. They should work in silence. We would like to infom you that classic rooms are interior rooms and Superior rooms have city views . Perhaps due to a mistake you choose the wrong type of room.Finally we would like inform you that all rooms have a welcome bottle of water and tub water is drinkable and it has very good quality and all guests can find ice at at the lobby bar. Our apologies for the misunderstanding.Thank you for your opinion.

10/10 Excellent

mirela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exits the expectation
Stayed 3 nights in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Mirela,we are pleased to read that you enjoyed your stay here at Hotel Emperador.It was a pleasure to host you.We look forward to welcoming you in a near future.Thank you so much for your feedback.

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room upgrade, friendly and helpful staff, good security. This was my third stay at this hotel, which I return to for its location and quality of upgraded rooms.
Stayed 1 night in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Kerry,We are pleased to know that you enjoyed your visit. It was a pleasure to host you once again.Thank you so much for your opinion.

10/10 Excellent

Tetyana, BROOKLYN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and spacious room, very helpful staff.
Stayed 1 night in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Tetyana,Dear Peter, Thank you for your stay here at Hotel Emperador. We are pleased to know that you enjoy it.We look forward to welcoming you here again in a near future. Thank you so much for your opinion.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. perfect location
Stayed 2 nights in Apr 2024
Response from hotel Emperador on Apr 30, 2024
Dear Peter, Thank you for your stay here at Hotel Emperador. We are pleased to know that you enjoy it.We look forward to welcoming you here again in a near future. Thank you so much for your opinion.

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran hotel , con muy buena ubicación y excelente servicio Súper recomendado
Stayed 5 nights in Apr 2024
Response from hotel Emperador on Apr 17, 2024
Estimado Rene, Muchas gracias por alojarse en el Hotel Emperador. Nos alegra saber que disfrutó su estancia. Esperamos poder darle de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Emperador is fabulous, ideally situated for sightseeing, transport, shopping, restaurants
Stayed 4 nights in Apr 2024
Response from hotel Emperador on Apr 17, 2024
Dear Linda,Thank you so much for choosing Hotel Emperador. We are pleased to know that you enjoyed your stay here with us.Look forward to welcoming you again in a future.Thank you for your opinion.

4/10 Poor

Bennice

Traveled with family
Disliked: Staff & service, property conditions & facilities
They upgraded me alright to a room next to the one they are fixing. Then, the hall, elevator and lobby started smelling some kind of a chemical and so did the water in the faucet in our room. We let them know about it but was dismissed saying that it is in the air and not in the water instead of checking if it may have seeped in to the pipes next room. So we used bottle water for everything. It was clear after a few days but we were concerned for the people that stayed next door.
Stayed 4 nights in Apr 2024
Response from hotel Emperador on Apr 17, 2024
Dear Bennice,Thank you for your stay here at hotel Emperador. Our apologies for the inconveniences about the smelling. but we must say that before giving that answer, we had all the information and we knew that it wasnt dangerous to anyone. We understand that the smell of paiting was strong but we are obviously the first to be interested in ensuring that our guests ans staff are safe.Thank you again for your feedback.Hope to welcome here again in a future.

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good but could't take a hot shower at night, water got cold after a few minutes.
Stayed 4 nights in Apr 2024
Response from HOTEL EMPERADOR on Apr 17, 2024
Dear Luis,We would like to thank your stay at Emperador Hotel.We apologize for the inconvenience.

6/10 Okay

Andrea

Stayed 1 night in Apr 2024
Response from hotel Emperador on May 8, 2024
Estimado Andrea,Muchas gracias por elegir el Hotel Emperador. Nos alegra saber que disfrutó su estancia.Esperamos poder darles de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión.

10/10 Excellent

ERIC

Stayed 6 nights in Apr 2024
Response from hotel Emperador on May 8, 2024
Estimado Eric,Muchas gracias por elegir el Hotel Emperador. Nos alegra saber que disfrutó su estancia.Esperamos poder darles de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión.

10/10 Excellent

Kris See King

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from HOTEL EMPERADOR on Apr 17, 2024
Dear Kris,We appreciate you have stayed at Emperador Hotel.