Dear Azusa, Firstly, I would like to thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and for taking the time to share your impressions with us. We are very glad to know that you had such a pleasant stay, we work every day to offer services with the highest quality standards and we are delighted to discover that we are achieving this thanks to the efforts of all our staff. I assure you that I will pass your comments to the whole band, they will be delighted to hear them!We look forward to welcoming you back very soon, I assure you that we will do our best to provide you with a memorable experience!All the best,Guest Experience Team

Dear Shuri,Thank you very much for sharing with us your impressions of your stay at Hard Rock Hotel Madrid.Although we found that you had a great stay thanks to our location, cleanliness and comfort, we are sorry to hear about the amenities. We hope that, once requested, you were able to enjoy the rest of your stay.We hope to see you again very soon!Best regards,Javier Polo,General Manager.

Dear Yamilis,Thank you very much for choosing us and for sharing your experience at Hard Rock Hotel Madrid. We are very thankful for your amazing feedback, and we will take it into account to keep offering a high-quality service. It was a pleasure to have you with us, and we hope to see you again very soon.Kind regards,Star Service

Dear Rock Star,Thank you for taking your time to evaluate your stay at Hard Rock Hotel Madrid. We hope that you could have an enjoyable time in the city.We are happy to know that you had a pleasant stay with us and could enjoy our facilities, as well as our amazing food and the ttention from the staff. The whole team works hard to bring memorable experiences so we are happy to know that we have achieved it.It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards, Star Service.

Dear Rock Star,Thank you for taking your time to rate your stay at Hard Rock Hotel Madrid. We are happy to know that you had a pleasant stay with us. The whole team works hard to bring memorable experiences and we are happy to know that we have achieved it.It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards, Star Service

Dear Rock Star,Thank you very much for choosing Hard Rock Hotel Madrid and for taking the time to review your stay with us.The entire team works really hard to give memorable expriences, therefore we are very thankful for your amazing feedback. We will keep doing our best to offer a high-quality service, and we hope to see you again very soon for another unforgettable stay.Thank you again. Kind regards,Star Service

Estimado Sergio,En primer lugar, queremos agradecerle que haya escogido Hard Rock Hotel Madrid para pasar unos días en la ciudad.Valoramos mucho sus comentarios y tendremos en cuenta sus sugerencias para mejorar. Fue un placer tenerle con nosotros y esperamos verle de nuevo muy pronto para otra experiencia memorable. Muchas gracias de nuevo.Atentamente,Star Service

Dear Katherine, Thank you for taking your time to evluate your stay at Hard Rock Hotel Madrid. We hope that you could enjoy your time in the city.We are pleased to know that our facilities, as well as our servfices. The whole band works hard to bring memorable experiences, so we are happy we were able to.On the other hand, we take note about the gastronomic options and will go to the respective department. It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards,Star Service

Dear Andrzej,Thank you so much for choosing Hard Rock Hotel Madrid and for taking the time to share such an amazing review.We really value your feedback and your satisfaction is our greatest reward, therefre we are really pleased to rad that we managed to meet you expectations. We will keep working hard to keep our standards high. We hope to see you again soon for another memorable experience.Kind regards,Star Service

Dear Erica,Thank you very much for choosing us and for reviewing your experience with such a positive score. We are very pleased to read that you enjoyed the hotel's facilities and had an amazing stay. We really value your opinion and will do our best to maintain our quality standards high. We hope to see you really soon for another memorable experience.Kind regards,Star Service

Dear Erica,Thank you very much for choosing us and for your kind words. We are very pleased to read that you enjoyed the hotel's services and appreciated our staff's effort.Your satisfaction is our greatest reward and it motivates us to keep improving.We hope to see you really soon for another memorable experience.Kind regards,Star Service

Dear Eduardo, Thank you very much for choosing Hard Rock Hotel Madrid to spend a few nights in the capital. We are very pleased to read you had a memorable experience and liked the hotel's facilities and location.We really value your opinion and will do our best to keep improving.Thank you again, we hope to see you again really soon. Kind regards,Star Service

Dear Rock Star,Thank you for choosing Hard Rock Hotel Madrid to spend a few nights in the capital. We are extremely thankful for your score and we will keep doing our best to offer and excellent service. We hope to see you again very soon for another memorable expreince.It was a pleasure to have you with us.Kind rgeards,Star Service

Estimado Giorgio,En primer lugar, queremos agradecerle que haya escogido Hard Rock Hotel Madrid para pasar unos días en la ciudad.Toda la banda se siente muy agradecida de haber recibido tan buena puntuación. Nuestro principal objetivo es poder hacer de su estancia una experiencia memorable y nos alegra haberlo conseguido.Para nosotros ha sido todo un placer tenerle como huésped, ¡Le esperamos pronto! Atentamente,Star Service

Dear Ivan, Thank you for taking your time to evaluate your time at Hard Rock Hotel Madrid. We hope that you could enjoy the failities as well as our services. Regarding your comments about the display of the room, we understand that the style is not of everyones liking. Do not doubt that we will take your comments into account and will be recieved to the respectivce deparment.Dispite this we hope that you could give us a asecond chance to show you our greatest standards of quality.Kind regards, Star Service.

Dear Niursy,Thank you very much for sharing with us such a positive review of your stay at Hard Rock Hotel Madrid.You don't know how happy we are to read that everything was up to your expectations and that you had a memorable experience. We like to take care of every detail to ensure that we are providing the highest quality service to all our guests, so your satisfaction is our greatest reward.We would love to see you again very soon!Yours sincerely,Star Service

Dear Josephine, We thank you for taking the time to review your stay with us. From Hard Rock Hotel Madrid we would like to thank you for your kind words regarding our band, the cleanliness of the facilities and the security. We are thrilled to know that you were able to enjoy your stay and that our quality standards exceeded your expectations. We look forward to welcoming you again soon! Kind Regards, Star Service

Dear Mr. Ajayeoba,Thank you for taking your time to evaluate your stay at Hard Rock Hotel Madrid. We hope that you were able to enjoy your time in the city.We are pleased to know that our facilities were of your liking. It was a pleasure to have you as a guest. Kind regards,Star Service

Dear Clare,Thank you so much for choosing us and sharing your positive experience. The whole band is very grateful to have received such a good rating. Our main goal is to make your stay a memorable experience and we will keep working hard to offer a high-quality service. For us it has been a pleasure to have you as a guest, we look forward to seeing you soon! Yours sincerely,Star Service

Dear Jessica,Thank you very much for choosing us and taking the time to share your kind words.We are deligted to read that you enjoyed your room and breakfast buffet, as well as appreciating our staff's effort. We will keep working hard to offer a high-quality service. We hope to see you soon.We wish you all the best,Star Service

Estimado Giorgio,En primer lugar, queremos agradecerle que haya escogido Hard Rock Hotel Madrid para pasar unos días en la ciudad.Toda la banda se siente muy agradecida de haber recibido tan buena puntuación. Nuestro principal objetivo es poder hacer de su estancia una experiencia memorable y nos alegra haberlo conseguido.Para nosotros ha sido todo un placer tenerle como huésped, ¡Le esperamos pronto! Atentamente,Star Service

Dear Ian,We appreciate your comments about your experience at Hard Rock Hotel Madrid. Your feedback is very important to us as we want to provide you with a memorable experience. We hope you were able to enjoy our facilities and the city. On one hand, we are sorry to hear that the price did not meet your expectations, we work very hard to create unique experiences so your opinion is very important to us.On the other hand, as we inform, our restaurant is Ssions and it is an American Mediterranean fusion where you will find a selection of unique dishes. Despite this, we hope that you will give us a chance and visit us very soon.Yours sincerely,Star Service

Dear Rock Star, Thank you for sharing your review with us, we are delighted to receive such a high rating. First of all, we would like to thank you for your kind words regarding our staff, in particular Ana Maria, she will be delighted to receive them! We hope you had a pleasant visit and that you enjoyed Madrid and its surroundings to the fullest. We look forward to having you visit us again very soon. Yours sincerely,Star Service

Dear Carlos Alberto,Thank you for taking your time to evaluate your stay at Hard Rock Hotel Madrid.We are pleased to know that our facilities and our services were of your liking. It was a pleasure to have you as a guest. Kind regards,Star Service

Dear Marlon,Thank you for taking your time to evaluate your stay at Hard Rock Hotel Madrid and giving such a positive review.We are pleased to know that you found the facilities, the staff as well as our strategic location were of your liking. It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards,Star Service.

Dear Donna,First of all, we would like to thank you for choosing Hard Rock Hotel Madrid to spend a few days in the city.The whole band is very grateful to have received such a good rating. Our main goal is to make your stay a memorable experience and we are glad to have achieved it. For us it has been a pleasure to have you as a guest, we look forward to seeing you soon! Yours sincerely,Star Service

Dear Rock Star, Thank you for taking the time to share your feedback after your stay at Hard Rock Hotel Madrid. We hope you enjoyed and were able to create unique moments during your stay in the capital, we hope to have met your Hard Rock expectations. We look forward to welcoming you. You Rock!Kind Regard, Star Service

Dear Rock Star, Thank you for evaluating your stay at Hard Rock Hotel Madrid!We are happy to know that we were able to meet your expectations and that you had a wonderful stay with us, the whole team is very excited to know that you could enjoy our facilities and services. We look forward to your second home in Madrid. It has been a pleasure for us. Yours sincerely,Star Service

Dear Rock Star, First of all, we want to thank you for choosing Hard Rock Hotel Madrid to spend a few days in the city.The whole band is very grateful to have received such a good rating. Our main goal is to make your stay a memorable experience and we are delighted to have achieved it. It has been a pleasure for us to have you as a guest, we hope to see you soon! Kind Regard, Star Service

Dear Rock Star, First of all, we want to thank you for choosing Hard Rock Hotel Madrid to spend a few days in the city.The whole band is very grateful to have received such a good rating. Our main goal is to make your stay a memorable experience and we are delighted to have achieved it. It has been a pleasure for us to have you as a guest, we hope to see you soon! Kind Regard, Star Service

Dear Rock Star, Thank you for taking the time to share your impressions after your stay at Hard Rock Hotel Madrid. We hope to have made your stay a memorable one and that both our facilities and our location have been part of it. We look forward to welcoming you very soon!Kind Regards,Star Service

Dear Rock Star, We would like to thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and for having spent your time sharing your impressions with us.We greatly appreciate that our high standards of cleanliness as well as the treatment of our team has exceeded your expectations, as well as, our rooms. On the other hand, we regret that our RT60 and pool were closed during your stay because we are out of season. Despite this, we hope you can give us a second chance and that you can enjoy opening all our common areas. We are waiting for you!Kind Regards,Star Service

Dear Rock Star,Thank you very much for sharing your experience at Hard Rock Hotel Madrid. We are very pleased to read your kind words regarding your stay with us, we hope we made you feel like an authentic rock star!It was a pleasure to welcome you and we look forward to seeing you soon. Kind regards,Star Service

Estimada Rock Star, En primer lugar, le agradecemos que haya dedicado su valioso tiempo a valorar su estancia con nosotros. Desde Hard Rock Hotel Madrid nos alegra saber que nuestro personal ha hecho de su estancia una experiencia memorable, sus comentarios nos ayudan a mantener nuestro compromiso con ustedes. Por otro lado, lamentamos saber que la habitación no cumplió con sus expectativas en cuanto a tamaño.No obstante, deseamos que vuelva a confiar en nosotros. ¡Esperamos tenerle de vuelta pronto!Atentamente,Star Service

Estimada Rock Star,Agradecemos sus comentarios sobre su experiencia en Hard Rock Hotel Madrid. Sus comentarios son muy importantes para nosotros ya que queremos brindarle una experiencia memorable.Trabajamos con pasión e ilusión para crear experiencias inolvidables y nos alegra saber que nuestras instalaciones y ubicación han superado sus expectativas.Por otro lado, como lamentamos informarle que el ruido durante su estancia no fue de su agrado, ofrecemos eventos puntuales y lamentamos que coincidieran con su estancia.¡Esperamos tenerte de regreso pronto!Atentamente,Star Service

Estimada Rock Star,En primer lugar, nos gustaría darle las gracias por haber elegido Hard Rock Hotel Madrid.Toda la banda está muy agradecida de haberos recibido. No sabe lo felices que nos hace saber que ha disfrutado de nuestros servicios así como de nuestra playlist personalizada. Ha sido un placer para nosotros tenerle como invitado, ¡esperamos verle pronto!Atentamente,Star Service

Estimado Gustavo,Muchas gracias por dedicar su tiempo a compartir con nosotros su feedabck sobre su estancia en Hard Rock Hotel Madrid. Estudiamos cada reseña con detalle para seguir mejorando cada día y mantener nuestra motivación al máximo. Sentimos mucho no haber conseguido cumplir sus expectativas y nos encantaría saber más sobre los aspectos que deberíamos mejorar. Le agradeceríamos que se pusiera en contacto con nosotros para darnos más información sobre su estancia. Esperamos que nos dé otra oportunidad para brindarle una experiencia memorable.Muchas gracias.Atentamente,Star Service

Dear Rock Star, Thank you very much for sharing with us such a positive review of your stay at Hard Rock Hotel Madrid. We are pleased to know that the staff as well as the facilities met your expectations. It was a pleasure to have you as a guest, we hope to see you again soon!Kind regards, Star Service

Estimado Gregorio,En primer lugar, queremos agradecerle que haya escogido Hard Rock Hotel Madrid para pasar unos días en la ciudad.Toda la banda se siente muy agradecida de haber recibido tan buena puntuación. Nuestro principal objetivo es poder hacer de su estancia una experiencia memorable y nos alegra haberlo conseguido.Para nosotros ha sido todo un placer tenerle como huésped, ¡Le esperamos pronto! Atentamente,Star Service

Dear Roberto,Thank you for taking your time to rate your stay at Hard Rock Hotel Madrid.We are happy that our rooms, as well as the staff, met your expectations. Please do not hesitate to send us more information about your opinions about the food in our restaurant, as our priority is that you leave with a good taste in your mouth. We hope you can give us a second oportunity and visit us soon.Kind regards,Star Service

Estimada Rock Star,Muchas gracias por compartir con nosotros una valoración sobre su estancia en Hard Rock Hotel Madrid tan positiva.No sabe lo felices que nos hace leer que su estancia fue de su agrado. Nos complace saber que la calidad y variedad de nuestro desayuno cumplió con sus expectativas. Para nosotros ha sido un placer tenerle como huésped, ¡esperamos verle de nuevo pronto!Atentamente,Star Service

Dear Orville, Thank you for sharing your thoughts about Hard Rock Hotel Madrid. Your opinion is very important to us to be able to improve day by day. Regarding the cigarettes issue, as is part of the public street, we do not have a total control over it, even though it is cleaned periodically. Despite this, we hope that our facilities have met your quality standards, as this is our aim.We hope to see you again soon!Kind regards,Star Service

Dear Rock Star,First of all, we would like to thank you very much for taking the time to share your valuable feedback after your stay at Hard Rock Hotel Madrid during your stay in the capital. It is a real pleasure to know that you had a comfortable stay thanks to our facilities and rooms, we hope we met 100% of your expectations. On the other hand, we are sorry to read that you felt dissatisfied with the procedure to upload your cart, we will take note of your comment as your opinion is very valuable to us. We look forward to welcoming you back very soon, I assure you that we will do our best to make your experience memorable again! Kind regards,Star Service

Estimada Graciela,En primer lugar, queremos agradecerle que haya escogido Hard Rock Hotel Madrid para pasar unos días en la ciudad. Muchas gracias por tomar el tiempo de dejarnos su feedback, su opinión es muy importante para nosotros para seguir mejorando. Sentimos mucho no haber conseguido cumplir sus expectativas y nos encantaría saber más sobre los aspectos que deberíamos mejorar. Le agradeceríamos que se pusiera en contacto con nosotros para darnos más información sobre su estancia.Esperamos que nos dé otra oportunidad para brindarle una experiencia memorable.Muchas gracias.Atentamente,Star Service

Dear Ayman,Thank you for taking your time and leaving such a positive rating about your stay at Hard Rock Hotel Madrid. We hope that you could enjoy all the facilities and our services, and were able to have a pleasant time in the city. It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards,Star Service