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SmartRental Collection Gran Vía Capital

4.0 star property
Hotel with a 24-hour front desk, steps from Gran Via

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Reception
Rooftop terrace
Daily buffet breakfast (EUR 19 per person)
Suite Collection 1 Bedroom (4 people) | In-room safe, individually decorated, individually furnished
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

9.2 out of 10
Guests loved the amenities.
  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
The price is ￥35,499
￥39,049 total
includes taxes & fees
Sep 29 - Sep 30

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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The price is ￥26,858
￥29,543 total
includes taxes & fees
Oct 24 - Oct 25
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About the neighborhood

Map
28013, Madrid, Calle Gran Vía 14

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 7 min walk
  • Prado Museum - 12 min walk
  • Plaza Mayor - 13 min walk
  • Royal Palace of Madrid - 17 min walk

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Honest Greens Gran Via 7 - ‬2 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪Gran Clavel - ‬1 min walk
  • ‪Tiki Taco - ‬1 min walk
  • ‪Oink Jamón Ibérico - ‬1 min walk

About this property

SmartRental Collection Gran Vía Capital

Upscale hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, SmartRental Collection Gran Vía Capital provides a restaurant, a bar, and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Multilingual staff, smoke-free premises, and a front-desk safe
  • A 24-hour front desk, concierge services, and an elevator
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 60 individually furnished rooms have thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Showers, hair dryers, and shampoo
  • Flat-screen TVs with digital channels
  • Separate sitting areas, kitchens, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 15 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

Frequently asked questions

Does SmartRental Collection Gran Vía Capital have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–6:00 PM.

How much does it cost to stay at SmartRental Collection Gran Vía Capital?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at SmartRental Collection Gran Vía Capital on Sep 29, 2024 start from ￥35,499, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SmartRental Collection Gran Vía Capital pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SmartRental Collection Gran Vía Capital?

Self parking is available for EUR 36 per day.

What time is check-in at SmartRental Collection Gran Vía Capital?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SmartRental Collection Gran Vía Capital?

Check-out is at 11:00 AM.

Does SmartRental Collection Gran Vía Capital provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70 per person applies.

Where is SmartRental Collection Gran Vía Capital located?

Located in Madrid Centro, this hotel is steps from Casino Gran Via and Gran Via. Puerta del Sol and Calle de Alcalá are also within 10 minutes. Sevilla Station and Gran Via Station are within a 5-minute walk.

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 380 out of 499 reviews" "
Rating 8 - Good. 78 out of 499 reviews" "
Rating 6 - Okay. 23 out of 499 reviews" "
Rating 4 - Poor. 8 out of 499 reviews" "
Rating 2 - Terrible. 10 out of 499 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohanad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in central Madrid The room was clean, Customer service was wonderful Staff were professional and attentive
Stayed 4 nights in Sep 2024

8/10 Good

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

YURI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Momotazur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Madrid for one night. The staff were accommodating. The apartment was in great shape. The location was great. One staff convinced and helped us purchase the tickets for the hop-on-hop-off bus for 24 hours. It was a great decision because there were so many architectural pieces to cover.
Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel in the middle of Gran Via Madrid. Very modern, comfortable and spacious room/apt with everything you need for short or longer stays. Very clean the room, the towels, the sheets, everything! Kamil check us in and he was great. Awesome customer service, very helpful, nice and friendly. He made us very welcome. We would definitely come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Ommar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in an amazing location. Rooftop pool and bar were perfection.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to metro, shopping, good restaurants. Very walkable to most attractions.
Stayed 7 nights in Aug 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky bar was great but the rooftop pool was small and so we didn't get to use it because it was always busy
Stayed 6 nights in Aug 2024

8/10 Good

Rodger

Traveled with family
Liked: Cleanliness, staff & service, amenities
This property has a lot of good going for it; more attention to detail would net an easy rating of excellent - our experience fell short. The least important of which are the VIP Marketing failures - although the front desk acknowledged the free wine, it took nearly two days to appear; and, the upgrade was never offered. These are side bar distractions. The one thing a hotel should never do is blame their guests for room issues - get your proverbial house in order. Television, Telephone, and Room Safe not functional as well as Shower Drain slow creating some minor flooding. Now, we didn’t come to Madrid to watch television - though local news is helpful. The Hotel home page screen was dated January 2018. If we had to call the front desk or need room service the room phone was out of order. The room safe error coded with each attempt to use. The shower drain would flood then drain then flood again. These issues took 2 days to be resolved. The location is outstanding - transportation at the door step, walkable distances to attractions, dining and shopping. The Gran Via is noisy though - Police, Fire and EMS are kept busy and this is the main route - a reality of city life.
Stayed 4 nights in Aug 2024

10/10 Excellent

SUKHPREET

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Katharina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, very stylish and our apartment was spacious and well designed. The location is phenomenal and we even had a small balcony right over Gran Via. We did not receive the complementary wine bottle or upgrade and parking is complicated.
Stayed 1 night in Aug 2024

4/10 Poor

Oliverio, Daly City

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The good: Location and clean. The bad: 1. Wifi sucks. No wifi signal inside room. We complained the next morning and nothing was ever done. You couldn't connect as the signal was so week. We got the employees wifi and the same. We stayed in room 210 - Do not get this room! 2. The USB plugs to charge tour electronics do not work. 3. They cleaned the room and "forgot" to leave clean towels. 4. They cleaned the room and did not bother to check the shampoo and conditioner bottles. We had to remind to refill them. 5. The TV in the bedroom did not work, did not get any wifi or internet signal. We complained but nothing was done. 6. We will never stat here next time. 2.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Rozel Audric

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed this beautiful hotel. We highly recommend it
Stayed 1 night in Jul 2024

10/10 Excellent

Ghani

Stayed 2 nights in Aug 2024

8/10 Good

Lucia

Stayed 2 nights in Jul 2024

8/10 Good

Philip, Cooper City

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice hotel right on the Gran Via in Madrid. Lots of restaurants and shopping within walking. The Metro is like a 2 minute walk. The room was not big, but it had a lot of useful stuff, including a a small range, washer/dryer (dryers are not common in spain. most folks hang their laundry), nice size fridge/freezer...even a little dishwasher. If you were to be in Madrid for a week, this would be a nice home base. Only complaint...the shower did not drain. Water was flowing into our room. And staff was like...sorry...its' Sunday...there's nothing we can do. So watch out for that.
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2024

2/10 Terrible

Tawzar

Stayed 1 night in Jul 2024

10/10 Excellent

Fouad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not receive the wine bottle or an upgrade
Stayed 5 nights in Jul 2024

10/10 Excellent

Anthony, Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the Gran Via with a lot of restaurants and shops nearby. Close to the metro and an easy walk to sites like the palace, museums, etc.
Stayed 2 nights in Jul 2024

8/10 Good

farzan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern and clean rooms, very nice staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel Family friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohammad, Carlsbad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Jul 2024