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サジャ アル メディナ ホテルの口コミ

4 out of 5
サジャ アル メディナ ホテル
King Faisal Street, Northern Central Zone, Madinah

口コミ

8.0

とても良い

評価 10 - 264 件の口コミ中 108 件が非常に良い" "
評価 8 - 264 件の口コミ中 77 件が良い" "
評価 6 - 264 件の口コミ中 42 件が普通" "
評価 4 - 264 件の口コミ中 20 件が不満" "
評価 2 - 264 件の口コミ中 17 件が非常に不満" "

7.8/10

清潔度

8.2/10

スタッフとサービス

8.2/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

ossama

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was perfect
2024 年 5 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Ahmad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at Saja for 5 days and had a really nice experience throughout our stay. Walkable to Masjid Nabawi so we didn’t have to rush for Salah times. Would recommend for families and couples. The staff were really nice. They even gave us an upgrade to the upper levels with bigger rooms. Would stay again whenever in Medina.
2024 年 4 月に 5 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 (非常に不満)

Hina

家族旅行
Washroom tub was so filthy
2024 年 5 月に 1 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

10/10 (非常に良い)

Mohamed

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to haram and very clean
2024 年 4 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Tanveer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Fatouma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Abdil

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was excellent, close to haram, always had a sweet scent, as soon as i called the front dest they brought what ever i needed, good variety for breakfast, nothing is missing from being in a 5 star many times.
2024 年 4 月に 5 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

fatimaezzahra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's was great
2024 年 4 月に 5 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Afruza

2024 年 2 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

8/10 (良い)

SARAH

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Clean beds and sheets
2024 年 4 月に 1 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 (普通)

Sade

2024 年 3 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 (非常に良い)

Salman

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable stay in this hotel. I will be back here again.
2024 年 3 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Fardowsa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
5 minutes walk to the Prophets mosque
2024 年 3 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Halima

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything nice
2024 年 3 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 (普通)

Amina

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
The room for the hotel was comfortable and clean. The location is quite convenient to the Prophet’s Mosque. I have a mixed feeling with this hotel based on their staff. On arrival, the staff who completed our check-in was kind and hospitable. However, I tried to speak to another staff at reception (Faris) and he was rude and to some extent discriminatory. He refused to acknowledge or check on my request and said I should speak to the lady next to him but I observed him speaking to multiple males very kindly after me. I questioned whether his response to me was that way because I am female, black or not older. I spoke to another reception staff on his opposite (male) who assisted. I am quite surprised at his behavior and recommend the hotel advice and train their staff to acknowledge, assist and treat all jguests equally regardless of race or gender.
2024 年 3 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear guest,We would like to sincerely apologize for any inconvenience or dissatisfaction you felt during your stay at our hotel. We strive to provide the highest level of service and hospitality, and it appears we did not live up to your expectations.We are deeply sorry for any inconvenience caused and would like to address the issue . Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

10/10 (非常に良い)

Fahad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 3 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 (普通)

Mostafa

気になった点 : 設備とサービス
Closed and very easy access to the Mosque. The pictures does not reflect the property
2024 年 3 月に 1 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 (非常に良い)

Saif

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to masjed al nabawi
2024 年 3 月に 1 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 (不満)

Imdad Ali

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was about 5 to 7 minutes to the Prophet’s Mosque in Madina. The property is not well maintained as it is old. The AC was not working and it took the reception to even look into this and than they sent a AC mechanic who just cleaned the filter. This did not solve the problem and we were without a proper AC for 5 days of our complete trip. The reception also does not understand reservations. Our Expedia reservation was clearly booked with a room with 4 beds and we paid for that 4th bed as in a bigger room. They did provide us a room with 5 beds as a make shift, although our booking was done 5 months in advance and they provided us a room with the AC not working. That is poor service by front office, reception staff and the hotel management. The hotel management should focus on good customer service, keeping the hotel maintained to its adequate 4 star standards which they claim to have. Else the 4 star rating should drop to a 3 star or 2 star and the price will drop with the drop of the star rating. Poor room quality, poor customer service at the reception front office
2024 年 3 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 (非常に良い)

Adrees

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service
2024 年 3 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Guest,Thank you for taking the time to share your rating. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 (良い)

N

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

6/10 (普通)

Zainub

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Guest,Thank you for taking the time to share your rating. We hope to welcome you back to our hotel very soon!Sincerely,

4/10 (不満)

Frishta

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I was expecting a lot from this hotel, considering the rate but aside from SOME friendly staff like Faris, there is nothing good about this hotel. 1. Property - very run down and not very well maintained. 2. Wifi - doesnt' work most of the time, had to work in PST timezone and no-one was around to help get connected. 3. Showers and drain system doesn't work. 4. Breakfast is so so at BEST. I would recommend only staying here if you get it super cheap.
2024 年 3 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

10/10 (非常に良い)

Fardin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, clean room but during check out unfortunately, we had to wait for 30 mins outside of our hotel room to bring our luggage’s downstairs as the room lock wasn’t working. But overall a very good and a pleasant stay. 8.5/10
2024 年 2 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Mehmet

家族旅行
良かった点 : スタッフとサービス
Very close location.
2024 年 2 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Nazrul

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay
2024 年 2 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

syed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Expecting to stay again in my next trip
2024 年 2 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Mir

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There were some admin issues by the hotel, which was embarassing for my family to say the least, and their compensation for this would be well below expectation. A,C was making a noise overnight. But other than this it was very nice, great staff, clean, spacious, great location
2024 年 2 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

2/10 (非常に不満)

Mohamed

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had some issues with this hotel in terms of cleanliness and the smell of the rooms. We had to change our executive room because a constant cooking smell was coming through the vents, like we were in a kitchen. We asked reception to look into this but they just gave us air freshener. The rooms are dirty and dated, we moved a bedside table for more space and found dirt and fake lashes under it. When we moved rooms we were downgraded to a quadruple room , very disappointing. The hallways smelt like food and cigarettes too, we think people cook food in their rooms and housekeeping use air fresheners to mask the smell. The lifts are terribly slow and always had to wait minutes for them to come. A major refurbishment is needed. This is definitely not a 4* hotel and we will tell all our friends and family to avoid at all costs.
2024 年 1 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear guest,We would like to sincerely apologize for any inconvenience or dissatisfaction you felt during your stay at our hotel. We strive to provide the highest level of service and hospitality, and it appears we did not live up to your expectations.We are deeply sorry for any inconvenience caused and would like to address the issue . Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

2/10 (非常に不満)

Hamza

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear guest,We would like to sincerely apologize for any inconvenience or dissatisfaction you felt during your stay at our hotel. We strive to provide the highest level of service and hospitality, and it appears we did not live up to your expectations.We are deeply sorry for any inconvenience caused and would like to address the issue . Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

10/10 (非常に良い)

Sumaira

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel got upgraded for free , staff really good
2024 年 2 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 (普通)

kholilur

Elevator services very slow
2024 年 2 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

8/10 (良い)

Nassrdine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bon séjour. Hotel propre et confortable. La proximité de la mosquée. bon rapport qualité /prix.
2024 年 2 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 22 日)
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 (非常に良い)

Mashkoor

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff and Service were excellent. Transportation was every half hour to Haram 24 hours.
2024 年 2 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Mrs iffat

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have booked this hotel second time fory umrha very close to mosque quite staff is very friendly 24hour reception desk help available room quite big nice clean everything is perfect definitely recommend to family and friends to book saja al madina for umrha or any other occasions
2024 年 2 月に 6 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Maryam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

8/10 (良い)

Sahar

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and clean rooms And clean lobby Overall very nice ambiance and had a lovely stay
2024 年 2 月に 1 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Mohamed、Cairo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
It’s very close to the haram and staff is very friendly and supportive
2024 年 2 月に 1 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 (普通)

Umar

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Over crowded, not enough elevators.
2023 年 12 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

6/10 (普通)

Ammar

家族旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The room was clean. The staff are nice and welcoming. The elevator was terrible, prepare to wait for 15-20 mins to get down from your room or up to your room.
2024 年 2 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

8/10 (良い)

Mohammad

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff made you fell at home and you got a feeling as if you are being looked after. They sometimes go out of their way to help
2024 年 2 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Saeed Ul

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay their was good.
2024 年 2 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、客室の快適度
Utrolig dårlig hotell. Hotell rommet var skittent, og man merker at det er gammelt. Det luktet veldig, og var ubehagelig å sove der. De som jobbet der var hyggelige, men selve hotell rommet var helt forferdelig
2024 年 2 月に 2 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 7 日)
Kjære gjest,Takk for at du tok deg tid til å dele tilbakemeldingen din. Selv om jeg skulle ønske du hadde en bedre opplevelse, er det tilbakemeldinger som dette vi lærer av og bruker til å forbedre. Vi jobber hardt for å levere en eksepsjonell gjesteopplevelse, og det er tydelig i dette tilfellet at vi kom til kort. Hvis du gir oss en sjanse til å tjene tilbake tilliten din, kan jeg forsikre deg om at vi vil gjøre vårt beste for å gi deg den flotte hotellopplevelsen som så mange av våre gjester har blitt så glad i.Vennlig hilsen,

10/10 (非常に良い)

seema

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Walking distance from the masjid,staff is friendly, clean,just washrooms need to put glass door at the shower are because after shower the washroom gets wet and it is very dangerous person can slip and fall and should keep wiper to dray the floor after shower
2024 年 1 月に 3 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

8/10 (良い)

Amran

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The property is very convenient and comfortable although the property has a policy of not confirming the stay till a day before your arrival which was strange. And also the staff aren’t as forthcoming with their hospitality and seemed not happy working there
2024 年 1 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

8/10 (良い)

Akhtar

2023 年 12 月に 5 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 7 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Anas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
Saja Al-Madinahからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Shabbir

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location for ladies entrance from gate # 328 to the Prophet’s Mosque.
2024 年 1 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Tariq

良かった点 : スタッフとサービス
2024 年 1 月に 4 泊滞在
Saja Al-Madinahからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,