Quiet and comfortable. Water heater takes forever.
宿泊されたお客様
2020 年 12 月に 1 泊滞在
10/10
Great hotel for the price, location is good. Their service is not great
宿泊されたお客様
2020 年 10 月に 2 泊滞在
10/10
宿泊されたお客様
2020 年 9 月に 2 泊滞在
10/10
It was amazing, the location is near Nabawi mosque.
Syarif
2020 年 1 月に 5 泊滞在
4/10
宿泊されたお客様
2020 年 1 月に 2 泊滞在
8/10
Overall rating is excellent regarding location being very near to el haram
Aly
2020 年 1 月に 3 泊滞在
2/10
It was very bad hotel and does not deserve 5 stars hotel, I stayed there for 2 days and no one come for cleaning and room service as I called them for that but no response. Another thing there was very bad smell in the room and there was cooking smell overall the hotel. the bed smell very bad and itch all the night.
Riyadh
2020 年 1 月に 2 泊滞在
4/10
we were told they had problems with laundry service so they could not supply BATH TOWELS,also tissue paper not supplied staffing problems and they could not clean rooms because they were very busy.
ours was free breakfast and we were accomodated in breakfast lounge with INDONESIAN FOOD!!!! was a bad experiance.
We think they overcharged and we must get some kind of refund .
we had given in writing the frontdesk and the management about issues but for nothing
宿泊されたお客様
2019 年 11 月に 5 泊滞在
8/10
this hotel is ok but not like 5-star hotels it's near to haram but doesn't expect the 5 stars services, food is good but not perfect for the money I paid i was expecting more of I got
宿泊されたお客様
2019 年 12 月に 5 泊滞在
8/10
كان السكن في جناح، الاستقبال جيد ولكن هناك دائما تأخر من قبل حاملي الحقائب، صغر مساحة الاستقبال
mohammed
2019 年 12 月に 4 泊滞在
10/10
Location to Haram very convenient alhamdullilah, great staff.
宿泊されたお客様
2019 年 11 月に 3 泊滞在
6/10
The pictures make it look a lot nicer. The building is getting old and the reception staff is slow as a turtle. Given how much traffic and tourism this area gets, I assume the staff would be much more qualified to handle things more professionally and fast.
宿泊されたお客様
2019 年 11 月に 3 泊滞在
4/10
I like the proximity to the Haram. The room switches are not user friendly, the house keeping is just terrible, the staff in the reception are not very active when it comes to services after check in. Check in was very fine, Haitam was a nice guy but after him No1.
Mikail
2019 年 11 月に 4 泊滞在
6/10
宿泊されたお客様
2019 年 10 月に 7 泊滞在
10/10
宿泊されたお客様
2019 年 10 月に 1 泊滞在
8/10
Mohammed
2019 年 10 月に 1 泊滞在
10/10
宿泊されたお客様
2019 年 10 月に 2 泊滞在
10/10
Shimaa
2019 年 10 月に 3 泊滞在
10/10
Near the holly mosque
nayef
2019 年 10 月に 2 泊滞在
8/10
Mohamed Salim
2019 年 10 月に 2 泊滞在
8/10
The location is great, reception staff are very professional and breakfast is awesome. The hotel needs some renovation as the carpet bathroom need renovation and the AC is getting old as it stopped working twice.
宿泊されたお客様
2019 年 10 月に 4 泊滞在
10/10
宿泊されたお客様
2019 年 6 月に 2 泊滞在
8/10
OSAMA
2019 年 3 月に 2 泊滞在
10/10
Staff were very nice. Room was clean and spacious. We got free upgrade. Very near to the Haram.
Masuma
2019 年 3 月に 2 泊滞在
8/10
Check the n excellent. There are so many conditioners , lotions and body gel but no shampoo. Got lucky to have extra shampoo bottle in luggage.