The pool is drained out. My room the ac did not work they said there was going to be a continental breakfast that was not available in the morning
Joey
2022 年 8 月に 2 泊滞在
2/10 (非常に不満)
DAN
家族旅行
2022 年 7 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Couldn't find our Expedia payment at check in. Once we told them we were reaching out to Expedia they were suddenly able to locate it. Once in the room we found room conditions very poor. Obvious signs that the room hadn't been cleaned. We found lots of hair covering the entire; bottom of the tub. This prompted us to look at the bedding. We pulled back the covers and had found a significant amount of body hair covering both beds. While examining the beds we then spotted numerous bed bugs. Went to front desk where we were offered a different room. Inspeced new room with front desk staff. Bedding dirty. Bathroom vanity light was out. Spider had built up a web in center in tub. Pool closed and filled suspiciously with furniture. Found hotel management to be combative and: ery tough to deal with. After finding the beds in the condition they were in and a obvious infestation problem clearly we were not wanting to stay at the hotel after seeing 2nd rooms condition. 1st room assigned was 208 (this is the one with bed bugs) second room shown was 110.
DAN
2022 年 7 月に 1 泊滞在
2/10 (非常に不満)
Patricia
家族旅行
2022 年 6 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were with a group renting 4 rooms. One party left in the middle of the night because of bed bugs. There were cobwebs, dirt and grimy corners. We won’t stay there again.
Patricia
2022 年 6 月に 2 泊滞在
2/10 (非常に不満)
Mike
家族旅行
2022 年 6 月 6 日
気になった点 : 清潔度
Bedbugs! Left after one night on a two night stay! Would like one night refund!
Mike
2022 年 6 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2021 年 12 月 12 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible Experience
We booked this hotel as it was small business with a pool along with affordable rates. Well after I booked and looked at the receipt I was charged $141 in mandatory fees. Hotels.com said they were the hotel fees, the hotel said they were Hotels.com fees. I still have not received ANY explanation in the fees even after repeated phone calls. Once we got to the hotel, the luggage cart had half inflated tires which made it difficult to use. There was no elevator too. The industrial ice maker was broken so they were using a residential counter top ice maker or they had to run to the local gas station for a bag. All vending machines were either broken or empty. The pool was closed, they stated because of covid. Once in the room when we put our bags in the bed we noticed some sort of stain/substance on the bed comforter. We did not undo the rest of the sheets. When we looked around more we saw numerous live lady bugs crawling around. There was splatter on the toilet seat. Someone's left over beer in the fridge. Pizza crust on the floor along with a part of a cigarette wrapper by the dresser. There were dead bugs in the light fixtures. A broken fake fingernail was found on the floor. So who knows when the floor was last vacuumed. For the heat/ac the plug in was missing a cover so any child or pet could have been shocked or worse. The tub had soap residue left on the tub shelf. Needless to stay we decided to leave and go to a chain hotel. With covid going on cleanliness should be #1!
宿泊されたお客様
2021 年 12 月に 2 泊滞在
6/10 (普通)
Stacy、Hudson
カップルで旅行, グループ旅行
2021 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Lady at desk was very nice and friendly. Hotel in renovation new owner. Needs updating bedding , furniture,
etc. Close enough to drive to New Ulm and Mankato.
Will stay again after it is finished renovating.
Stacy
2021 年 10 月に 3 泊滞在
10/10 (非常に良い)
George
家族旅行
2021 年 9 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
George
2021 年 9 月に 2 泊滞在
10/10 (非常に良い)
John
2021 年 8 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just a Saturday night escape and it was a true night of R & R in a very cool run with a great jetted tub.
John
2021 年 8 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行, 家族旅行
2021 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Hostess fantastic/bent over backwards to accommodate us
宿泊されたお客様
2021 年 6 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 3 月 8 日
宿泊されたお客様
2021 年 2 月に 3 泊滞在
10/10 (非常に良い)
Robert
2021 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
We enjoyed our stay!
The hotel waz a bit dated, but nice. Everything was clean and well maintained. The staff was friendly and helpful. We enjoyed our stay!
Robert
2021 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2020 年 9 月 14 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
The staff was amazing. Hotel is a little run down and could use some updating.
宿泊されたお客様
2020 年 9 月に 2 泊滞在
4/10 (不満)
Cindie
家族旅行
2020 年 6 月 15 日
気になった点 : スタッフとサービス、客室の快適度
Cindie
2020 年 6 月に 1 泊滞在
8/10 (良い)
Dion
家族旅行
2020 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good!
Was a little different during the pandemic but seemed to clean and said they were disinfecting room as cleaned.
Dion
2020 年 4 月に 1 泊滞在
8/10 (良い)
Eva、751 hwy 16 Siloam springs Arkansas
出張
2020 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Everything was fine. The only thing I didnt like is that the Jacuzzi was not working
Eva
2020 年 3 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2019 年 12 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very quiet room was clean and the bed was comfortable
宿泊されたお客様
2019 年 12 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 10 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient. Nice size room. Quiet. Able to control the room temperature.
宿泊されたお客様
2019 年 10 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 10 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a nice room, the windows were a little cloudy thou , I don't know if the whole hotel had the same problem.
宿泊されたお客様
2019 年 10 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
グループ旅行
2019 年 10 月 14 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Friendly front desk staff. Building in desperate need of repair. Housekeeping never showed up.
宿泊されたお客様
2019 年 10 月に 2 泊滞在
10/10 (非常に良い)
Serena、Glencoe mn
カップルで旅行
2019 年 10 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The management was amazing very nice will go back again
Serena
2019 年 10 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2019 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The season decor. The room was very nice. Staff was pleasant. There was no sign to identify motel. Thank goodness for google maps. Windows need replaced.
宿泊されたお客様
2019 年 9 月に 1 泊滞在
8/10 (良い)
David、Sioux Falls, SD
家族旅行
2019 年 9 月 24 日
良かった点 : 清潔度、スタッフとサービス
Strong smell of curry. Front office gal was fantastic and very caring. Awesome breakfast