A receptionist woman guessed what we needed properly and proposed the best way to solve the problems to enjoy our sight seeing. For example, on our return way to Cusco she arranged our taxi reservation from Ollantaytambo Cusco reasonably.
The view was amazing from our room.
They charged me $40 dollars for a late check out. We had 2 rooms. They said that we needed to pay for both rooms. Because if we payed for one room. only 2 people would be able to go in the room.
We booked with Expedia. It said free breakfast included. They also charged us for breakfast at the hotel.
Melecio
2021 年 11 月に 1 泊滞在
10/10 (非常に良い)
William
グループ旅行
2021 年 11 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Got bumped to another property due to water issues
Moved to a different hotel because of a plumbing issue at our intended accommodation. The new place, Hotel Jaya (owned by same company)was very nice. We were communicated of this change a day+ in advance & property officials met us at the train station to assist with our arrival.