Fenix Hotel Machupicchu

Property class: 3.5

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Close to Aguas Calientes Hot Springs, Fenix Hotel Machupicchu provides a free breakfast buffet, a free daily manager's reception, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Room

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

Room

Comfort Quadruple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Triple Room

Room

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Double Room

Room

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

Room

Comfort Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Machu Picchu, Fenix Hotel Machupicchu is in the mountains. Historic Sanctuary of Machu Picchu and Intipunku are local landmarks, and the area's natural beauty can be seen at Inca Trail and Huayna Picchu. Visit our Machu Picchu travel guide
Map
08681, Cuzco, Machu Picchu, 202 Ca. Wiracocha

What's nearby

  • Machu Picchu with surrounding mountains and mist.
    Historic Sanctuary of Machu Picchu
    1 min walk - 0.0 km
  • A sleeping dog on a paved street with people walking in the background.
    Manco Capac Square
    5 min walk - 0.5 km
  • A river flowing through a mountainous area with a bridge, buildings, and a paved walkway.
    Aguas Calientes Hot Springs
    7 min walk - 0.6 km
  • Pedro Quijada Berrocal Library
    5 min walk - 0.5 km
  • Butterfly Farm of Machu Picchu
    4 min drive - 1.9 km

Getting around

  • Machu Picchu Station
    3 min walk

Restaurants

  • Restaurant Amazonas
    2 min walk
  • Bar & Snack "Tortu's
    3 min walk
  • Inka Wasi
    3 min walk
  • El Mapi
    2 min walk
  • Restaurante Turistico Inti Pata
    2 min walk

About this property

Fenix Hotel Machupicchu

  • Hotel near Aguas Calientes Hot Springs
  • Take advantage of a free breakfast buffet, a free daily manager's reception, and a rooftop terrace at Fenix Hotel Machupicchu. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Smoke-free premises, a front-desk safe, and tour/ticket assistance
    • Luggage storage, an elevator, and local meal delivery service
    • A 24-hour front desk and coffee/tea in the lobby
  • Room features
  • All guestrooms are individually decorated, and include comforts such as premium bedding, in addition to thoughtful touches like free WiFi and printers.
  • Extra conveniences in all rooms include:
    • Egyptian cotton sheets and down comforters
    • Free toiletries and hair dryers
    • TVs with satellite channels
    • Heating, daily housekeeping, and printers

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
8.8 out of 10, Excellent, 1,001 reviews
The price is ￥16,607
￥16,607 total
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Frequently asked questions

Is Fenix Hotel Machupicchu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Fenix Hotel Machupicchu doesn't offer parking.

What time is check-in at Fenix Hotel Machupicchu?

Check-in start time: 11:00 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fenix Hotel Machupicchu?

Check-out is at 10:30 AM.

Where is Fenix Hotel Machupicchu located?

Situated in the mountains, this hotel is within a 10-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Manco Capac Square and Pedro Quijada Berrocal Library are also within 5 minutes. Machu Picchu Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fenix Hotel Machupicchu Reviews

7.8

Good

7.8

Cleanliness

7.6

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There very friendly nice people beautiful hotel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Fenix is amazing , Norma and her staff is fluent in English and Spanish . Value for your money , everything is walkable . Clean and safe.
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is seemingly still under construction. The queen bed was a double at best. The walls a paper thin and can hear everything. The room have windows above the door that allow light from the hall way to shine in. The staff is very attentive though.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our night before going to Machu Picchu. Norma and her team were super welcoming and helpful.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
The shower and bathroom in general were in very poor condition and not very safe, unfortunately.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Gracias por el buen trato
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las fotos que veas no son la realidad!

El cuarto fatal,en la regadera habia pelos,el wc sucio,el lavabo sucio!y hasta una curita en la regadera que algun huesped dejo tirada!que asco!las ventanas no estan selladas ni con silicon!por lo cual se escucha toso el ruido de la calle y adentro se escucha absolutamente todo...TODO!carisimo para lo que te ofrecen me eh quedado por ese precio en excelentes hoteles en otros paises,y con mucho mejor servicio que este,las recepcionista una amable y la otra de cara y cero servicial!se los juro que hasta un hotel de paso esta mil veces mas limpio!en vrd ahorrense la experiencia!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedaria novamente, sem dúvida alguma

Super limpo, bem localizado, com uma vista incrível para as montanhas (no local do café). Fácil acesso a toda a cidade. Uma pessoa foi nos pegar no desembarque do trem ( achei isso super atencioso). Preço justo e bem pertinho do embarque de ônibus para subir Machu Picchu. Com certeza indicarei esta Hospedagem.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien atendida en el hotel, guiada cuando consultaba y acompañada cuando lo necesite. Excelente condiciones del hotel, comodo y muy acogedor. Muchas gracias.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024