Dear macaroni,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your visit and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
Dear ZONO,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your great impressions following your recent celebratory stay with us. It really means a lot to me and to the entire team.
We appreciate your kind comments and very much hope to celebrate more special occasions with you soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
外出後、部屋に戻ると必ず綺麗に片付いていてとても気持ちよく過ごせました。
宿泊されたお客様
2019 年 4 月に 3 泊滞在
Caseyからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
Dear Value Guest,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team.
Thanks again for your kind comments and patronage. We very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
Dear 綺麗な部屋,
Warm greetings from MGM MACAU!
Thank you for your time in writing review of our hotel! We are glad that you satisfied with the room. We very appreciate and noted about your constructive feedback about shuttle bus location. Takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests.
We very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 (非常に良い)
宿泊されたお客様
2018 年 9 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 9 月に 2 泊滞在
Casey Cheahからの返信 (投稿日 : 2018 年 11 月 19 日)
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
8/10 (良い)
宿泊されたお客様
2018 年 9 月 10 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 9 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2018 年 9 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 9 月に 1 泊滞在
10/10 (非常に良い)
Nao、Tokyo
2018 年 7 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice to stay there!!
One of the best hotel ever stayed, friendly staff, clean and great room, and nice service (^^)
Nao
2018 年 7 月に 1 泊滞在
Caseyからの返信 (投稿日 : 2018 年 7 月 30 日)
Dear Nao,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team.
Thanks again for your kind comments and patronage. We very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 (非常に良い)
宿泊されたお客様
2018 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 7 月に 2 泊滞在
Caseyからの返信 (投稿日 : 2018 年 7 月 27 日)
Dear Valued Guest,
Warm greetings from MGM MACAU!
Thanks for your great review and we are glad you had enjoyed your stay.
Hope to see you again soon
Best regards
Casey Cheah
Guest Experience Manager
10/10 (非常に良い)
宿泊されたお客様
2018 年 7 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 7 月に 2 泊滞在
Caseyからの返信 (投稿日 : 2018 年 7 月 10 日)
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 (非常に良い)
MASATAKA
2018 年 7 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
MASATAKA
2018 年 6 月に 2 泊滞在
Caseyからの返信 (投稿日 : 2018 年 7 月 10 日)
Dear MASATAKA,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
Dear せんむ,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team.
Thanks again for your kind comments and patronage. We very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
Dear Hiroshi,
Warm greetings from MGM!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team.
Moving forward, we will continue to maintain our high standards of service. If you get a chance, please ask for myself or the Manager on Duty upon your next visit to give us an opportunity to thank you personally.
We appreciate your kind comments and very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
It is always a pleasure to receive positive feedback from our guests, particularly when it is as positive as your experience was.
In future, we shall continue to maintain the high standard of our service. If you have a chance, please ask for myself or the manager on duty upon your next visit so that we may thank you personally.
Thank you again for your kindest comments and patronage. We very much look forward to serving you again soon.
It is always a pleasure to receive positive feedback from our guests, particularly when it is as positive as your experience was.
In future, we shall continue to maintain the high standard of our service. If you have a chance, please ask for myself or the manager on duty upon your next visit so that we may thank you personally.
Thank you again for your kindest comments and patronage. We very much look forward to serving you again soon.
It is always a pleasure to receive positive feedback from our guests, particularly when it is as positive as your experience was.
In future, we shall continue to maintain the high standard of our service. If you have a chance, please ask for myself or the manager on duty upon your next visit so that we may thank you personally.
Thank you again for your kindest comments and patronage. We very much look forward to serving you again soon.
It is always a pleasure to receive positive feedback from our guests, particularly when it is as positive as your experience was.
In future, we shall continue to maintain the high standard of our service. If you have a chance, please ask for myself or the manager on duty upon your next visit so that we may thank you personally.
Thank you again for your kindest comments and patronage. We very much look forward to serving you again soon.
It is always a pleasure to receive positive feedback from our guests, particularly when it is as positive as your experience was.
In future, we shall continue to maintain the high standard of our service. If you have a chance, please ask for myself or the manager on duty upon your next visit so that we may thank you personally.
Thank you again for your kindest comments and patronage. We very much look forward to serving you again soon.
Thank you for your comments in regards to your recent visit to our hotel. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest standards of quality and service to our valuable customers.
Please be assured that the issue highlighted was immediately attended to by the management and the specialist team of our hotel. Appropriate measures will surely be taken based on your evaluation.
Last but not least, we thank you once again for taking the time to fill out the comments.
Thank you for your comments in regards to your recent visit to our hotel. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest standards of quality and service to our valuable customers.
Please be assured that the issue highlighted was immediately attended to by the management and the specialist team of our hotel. Appropriate measures will surely be taken based on your evaluation.
Last but not least, we thank you once again for taking the time to fill out the comments.