マブア ホテル

「スタッフが　気がきかない。所々メンテナンスが必要。値段が安いので　許せる範囲だが　少し頑張れば　とてもいいに変わる。」

「I had stayed at this property a year before and there are constant improvements being made to the facilities and the area around it. The beds aren't the typical foam mattresses you can find elsewhere, they are nicely firm.」

「The best aspect is its fine location on the "Pebble Beach" (amazing crystal-clear ocean swimming) and clean pool, snuggled against a beautiful forest-mountain. We are a large family of 10 ; booked a family room rated "for 10"-- but were informed when arrived that our advertized cost was only good "for 5", so we had to pay DOUBLE that in cash. So BEWARE! The room was fine, great view of ocean and sunset... but WIFI too weak, useless; and water supply in bathroom was turned off at 9pm to 8am.」

「The r00m was not clean the cl0th closet was not clean and had not been clean in some time from topto bottom and there was no toilet set on the toilet in the first room and when i tolld them about it they moved me to another room and the toilet set there was was no good also overall i would not remain this hotel to any one i know and the room do not look like the picture they appetize」

「very out of date no spoons or frocks to eat when we order tack a ways shower works some times and air con too」

「Not a place to stay! Under construction and repair! No Internet, no TV, and most importantly no working toilet. Remove from your listing!」

「The hotel staff are all confused and unprofessional ! In the web site of the hotel, it says, checkin starts at 8 am (due to early arrivals of boats from the islands), but at 9:30 am we were told that the earliest check in would start at 2 pm! We also had two rooms reserved, but the front desk clerk told us that her paper work shows only one room! She had no computer to check the reservations from Expedia. We were forced to contact Expedia, ask them to send us two separate confirmations to show...

「First of all, we had a hard time finding the address as it was not the exact location as shown in the website. Secondly, i have been calling the number from the website to confirm the exact location and when i got an answer, the lady was so rude-until i asked if it was the hotel’s number, she suddenly changed her tone of voice(so much of customer service/etiquette), then she did not update her email to confirm we booked for 2 family rooms; and lastly, the rooms smelled/reeking of smoke, light...