Had pleasant experience, staff was very friendly and helpful, they were very proactively suggesting best activities.
Somanath
2025 年 11 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
ARSENIO
2023 年 12 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great price for the hotel. We did have to walk to Kaani Palm for breakfast and dinner, probably because of low season.
ARSENIO
2023 年 11 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Sjors
2023 年 10 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay!
We were upgraded to Kaani Palm - given renovations of Village & Spa. Very friendly staff, high service levels and great dining opportunities.
Would recommend this hotel (and swimmingpool - infinity) to everybody.
Sjors
2023 年 10 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Chris
2025 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a fantastic stay at Kaani Palm Beach. Rooms are spacious, a/c works really well, good sized bathroom and a really comfortable large bed. The infinity pool on the roof is a great bonus with fantastic views, although it can get very warm in the afternoons. The Kaani sunbeds on part of bikini beach are free, and have an umbrella.
The main attribute for the hotel however, is the staff. We met so many lovely members of staff, that I can't remember them all, but I would like to mention Azmeem, one of the managers who helped us when we had a problem with the room. In the restaurant, Anisur, Try, Farouk, MD Alom and Omelette man Rana (apologies for any spelling mistakes) were all absolute stars, I would like to mention more, but my memory lets me down.
Would definitely love to come back to this hotel 💯
Chris
2025 年 3 月に 20 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Maciej
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
No contact with the hotel, very long response to e-mails (several days) despite paying the airport transfer fee, I had to look for a connection on my own. The photos in the offer do not reflect the actual condition of the hotel. Breakfast and dinner are provided in another facility approximately 300m away. The meals are the same every day. There is no clothes dryer in the room, high humidity makes it impossible to dry wet swimsuits.
Maciej
2023 年 12 月に 10 泊滞在
宿泊者限定の口コミ
6/10 (普通)
martin
2023 年 3 月 25 日
良かった点 : 清潔度、客室の快適度
Disappointed with Reception Staff
Hotel does not serve breakfast as advertised you have to go to Kaani Palm hotel which is a short walk away but there is a lot of building work going on outside the hotel and some renovation inside. Our room was cleaned every day to a high standard. The staff in the Palm restaurant were very friendly. My big complaint was the organisation at reception for boat trips and transfers. For some of the trips the boats were overcrowded and led to long delays leaving 90mins + late. The worst was the boat transfer back to the airport. We had booked and paid for our return trip and confirmed departure time only to be told 5mins before scheduled departure that the boat would not leave for another 2 hours. What made it worse was the receptionist then said that he had not told me the departure time which was the worst thing. Soon after my request to speak to the manager about the matter another boat was found for us !!!. It was very unprofessional the way it was dealt with.