Thank you for your kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back in future.Best regards,Emmanuel LALLEMAND, General Manager

この度のご宿泊ありがとうございます。 ルームサービスのお食事をお気に召していただけなかったことは大変残念です。お料理のどのような点にご満足いただけなかったのかを具体的にお聞かせいただけますと、改善に向けて対策を講じることができます。ご滞在中にご不便な点などございましたら、スタッフまでお申し出いただければ、出来る限りの対応をさせていただいております。 また、情報を提供し、あなたの帰りを修正するために、あなたの予約中に、あなたは私たちのレストランが閉鎖されたことを警告されました。 しかし、リヨンの中心部には、ホテルから数歩のところにたくさんのレストランがあり、あなたがリクエストをしたならあなたを収容することができました。 またのお越しをお待ちしております。

Dear Guest,Please accept our sincere thanks for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back on a future occasion. Best wishes,Emmanuel LALLEMAND, General Manager

Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes heureux que votre séjour ait été à la hauteur de vos attentes.Au plaisir de vous accueillir de nouveau très prochainement,Emmanuel LALLEMAND, Directeur général

Chère Madame,Nous sommes heureux d'apprendre que votre séjour a été à la hauteur de vos attentes et que notre équipe a contribué à rendre votre expérience mémorable.Nous espérons avoir la joie de vous revoir très prochainement parmi nous !Bien à vous,Emmanuel LALLEMAND, Directeur général

Cher Monsieur,Merci d'avoir pris le temps de rédiger ce retour très positif.Nous sommes ravis d'apprendre que vous avez passé un moment de qualité parmi nous et que la situation privilégiée de notre hôtel sur les hauteurs du Vieux Lyon vous a séduit.C'est par ailleurs avec le plus grand plaisir que nous faisons passer vos compliments à notre équipe qui vous en remercie chaleureusement.Il est également gratifiant de savoir que le confort de votre chambre et de sa literie a contribué à la réussite de votre séjour. Votre appréciation du parking disponible vient compléter ce tableau positif de votre visite.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Emmanuel LALLEMAND, Directeur général

Dear Sir,Thank you for your high rating.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on future occasions. Best wishes,Emmanuel LALLEMAND, General Manager

Cher Monsieur,Nous sommes ravis de savoir que notre hôtel a répondu à toutes vos attentes et que vous avez passé un agréable moment parmi nous.Au plaisir de vous accueillir pour une autre expérience de qualité.Emmanuel LALLEMAND, Directeur général

Chère Madame,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous revoir.Bien cordialement,Emmanuel LALLEMAND, Directeur général

Chère Madame,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes.Nous serions ravis de vous revoir parmi nous.Bien à vous,Emmanuel LALLEMAND, Directeur général

Cher Monsieur,Nous sommes ravis que vous ayez apprécié notre hôtel et son histoire.Merci de souligner le professionnalisme de notre équipe et la vue panoramique qu'offre notre position sur les hauteurs de Lyon.Au plaisir de vous revoir pour un séjour toujours de qualité,

Cher Monsieur,Nous sommes enchantés que vous ayez passé un magnifique séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Emmanuel LALLEMAND, Directeur général

Estimado Senor,Le agradecemos que nos dejara sus impresiones tras su paso por Hôtel Villa Florentine.Nos alegra saber que disfrutó de la ubicación cercana al Lyon antiguo y que pudo llegar a pie fácilmente. Apreciamos sus comentarios sobre la cercanía a la catedral y a las ruinas romanas de Lundunum. Entendemos que subir escaleras puede ser un inconveniente para algunos huéspedes, pero es parte del encanto de nuestra ubicación histórica.Nos complace enormemente que haya encontrado la limpieza de la habitación, las instalaciones, el estado del hotel y el servicio al 100%. Trabajamos arduamente para mantener nuestros estándares de calidad y su satisfacción es nuestra mayor recompensa.Siempre que vuelva nos tendrá a su total disposición para cuanto pueda necesitar. Saludos cordiales,

Dear Sir,Thank you for your high rating.We are delighted to hear that you appreciated our beautiful building and the excellent service provided by our staff. It's great to know that you found our location convenient, being within walking distance to both the old town and new areas.We look forward to welcoming you back for another memorable experience.Best wishes,

Dear Madam,Thank you very much for your kind review.We are thrilled to hear that you found our hotel to be friendly and professional. Our team takes great pride in providing exceptional service to our guests. It's fantastic to know that you appreciated the cleanliness of your room and the overall condition of the hotel.We look forward to welcoming you back on a future occasion. Best wishes,

Dear Madam,Thank you for sharing your opinion of your stay with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be a pleasure to welcome you back. Best wishes,Emmanuel LALLEMAND, General Manager

Dear Sir,Thank you for your high rating.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again soon for another enjoyable experience.Best wishes,Emmanuel LALLEMAND, General Manager

Dear Madam,Thank you for sharing this lovely review.We are thrilled to hear that you found your room and the views beautifu. It's also great to know that you enjoyed a peaceful day by the pool, taking a break from sightseeing. Your kind feedback about our cleanliness, hotel condition, service, and room comfort are truly appreciated.We look forward to welcoming you back. Best wishes,

Dear Madam,Thank you for sharing this lovely review.We are thrilled to hear that you enjoyed the breathtaking views and our fantastic pool. It's always a pleasure to receive such positive feedback from our valued guests. We truly appreciate your recommendation and are delighted that you would love to stay with us again.We all look forward to welcoming you back in the future.Kind regards,

Dear Madam,Thank you for sharing this lovely review.We are pleased that we were able to meet your expectations.We look forward to welcoming you again.Best regards,Emmanuel LALLEMAND, General Manager

Dear Sir,Thanks for sharing your feedback.We regret that all your expectations were not met and would certainly like to learn more about that in a private message.We hope to welcome you back for another visit. All the best,Emmanuel LALLEMAND, General Manager

Dear Sir,Thank you for your high rating.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again on future occasions.Best wishes,Emmanuel LALLEMAND, General Manager

Dear Sir,Thank you for your high rating.We are delighted to hear that you found our location above Vieux-Lyon to be excellent, and that you enjoyed our rooms and service. Our team strives to provide a superb experience for all our guests, and it is always rewarding to receive such positive feedback.We look forward to seeing you again.Best wishes,

Dear Sir,Thank you for your high rating.We are pleased that we were able to meet your expectations.We hope to see you again in the future.Kind regards,Emmanuel LALLEMAND, General Manager

Dear Sir,Thank you for your high rating.It is a great pleasure to receive your kind comments and we are delighted that you had a great experience with us. We are glad we were able to help start your day off on the right foot with our tasty breakfast buffet.We look forward to welcoming you back in the future.Kind regards,Emmanuel LALLEMAND, General Manager

Dear Guest,Thanks so much for this review of your stay.We are delighted that you had a pleasant experience and appreciate your positive feedback. We understand how important a good night's rest is for our guests and we are glad to have met all your expectations.However, we are sorry that your dining experience didn't meet all your expectations. We welcome all feedback from our guests as it helps us to identify areas we can improve and will be reviewing your comment with the relevant manager. We have also noted your concern about our jacuzzi for consideration.We hope to see you again in the future. Best wishes,Emmanuel LALLEMAND, General Manager

Thank you for your kind review.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We look forward to welcoming you back. Best wishes,Emmanuel LALLEMAND, General Manager

Dear Madam,Thank you for sharing your opinion of your stay with us.It is a great pleasure to receive your kind comments, and we are delighted that you had a memorable experience with us. We appreciate your mention of the excellent service provided and that our high standards met with your approval. Our team is always prepared to go the extra mile to ensure the comfort of our guests.Thank you again; we hope to welcome you back soon.Kind regards,Emmanuel LALLEMAND, General Manager

亲爱的宾客您好！感谢您选择入住我们酒店，为服务是我们的荣幸！我们非常高兴为您的旅途增添愉快的回忆！我们非常感谢您对我们酒店整体服务的好评！为宾客提供优质舒心的居住环境，宾至如归的入住氛围是我们的工作宗旨和不懈的追求！我们将继续秉承温馨、关爱的服务理念，让您在这里感受到家一般的温暖。我们诚挚地期待您再次光临，祝您旅途愉快！Emmanuel LALLEMAND, General Manager

Dear Madam,Thank you for sharing this lovely review.We are thrilled to hear that our historic property, with its attention to detail and stunning views, has made your stay memorable. It's great to know that you enjoyed our restaurant and breakfast selections, as well as the luxurious bedding and bathtub. Our dedicated staff truly appreciates your kind words, and we are glad that their attentiveness and genuine care for our guests contributed to your perfect stay.We hope to see you again soon.Kind regards,

Dear Sir,Thank you for your high rating.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.It would be a pleasure to welcome you back on a future occasion. Best wishes,Emmanuel LALLEMAND, General Manager

Chère Madame,Nous nous réjouissons que votre séjour parmi nous ait été à la hauteur de vos attentes. Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous revoir parmi nous,Emmanuel LALLEMAND, Directeur général

Chère Madame,C'est un plaisir de lire que vous avez passé un excellent séjour dans notre établissement, idéalement situé en plein cœur de Lyon.Merci également d'avoir souligné la qualité de la restauration.Au plaisir de vous recevoir à nouveau,Emmanuel LALLEMAND, Directeur général

Dear Sir,Thank you for your high rating.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back. Best wishes,Emmanuel LALLEMAND, General Manager

Chère Madame,Nous sommes enchantés que vous ayez passé un agréable moment parmi nous et apprécié la qualité de notre cadre d'exception.C'est par ailleurs un plaisir de découvrir que le professionnalisme et la gentillesse de notre équipe ont contribué à la réussite de votre séjour.Nous leur transmettons vos compliments et vous en remercions.Ce serait un plaisir de vous revoir.Bien à vous,Emmanuel LALLEMAND, Directeur général

Dear Guest,Thank you for sharing your opinion of your stay with us.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back on a future occasion. Best wishes,Emmanuel LALLEMAND, General Manager

Dear Sir,Thank you for your high rating.We are pleased that we were able to meet your expectations.We look forward to welcoming you back in the future.Kind regards,Emmanuel LALLEMAND, General Manager

Chère Madame,Cher Monsieur,Merci pour votre gentil commentaire.Nous sommes enchantés que vous ayez passé un agréable séjour et que vous ayez apprécié la vue plaisante sur la ville.Au plaisir de vous revoir parmi nous. Bien à vous,Emmanuel LALLEMAND, Directeur général