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Hôtel de l'Europe

3.0 star property
Art Deco hotel with a restaurant and a bar

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Photo gallery for Hôtel de l'Europe

Terrace/patio
Exterior
Double Room | Premium bedding, desk, blackout drapes, soundproofing
Lobby
Free toiletries, hair dryer, towels
In the heart of the city, Hôtel de l'Europe offers a charming retreat with a bar, restaurant, and garden. Unwind on the terrace or stay connected with in-room WiFi - guests appreciate this hotel's thoughtful amenities like free self parking and tour/ticket assistance.

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Breakfast available
  • Free WiFi

About the neighborhood

Map
69310, Rhone, Pierre-Benite, 67/69, Boulevard De L'europe

Getting around

  • Musée des Confluences Tram Stop - 5 min drive
  • Pierre-Benite Station - 11 min walk
  • Saint-Exupery Airport (LYS) - 27 min drive

About this property

Hôtel de l'Europe

Hotel in the city center
A terrace, a garden, and a bar are just a few of the amenities provided at Hôtel de l'Europe. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), a computer station, and smoke-free premises
  • Tour/ticket assistance, multilingual staff, and an elevator
Room features
All guestrooms at Hôtel de l'Europe boast comforts such as premium bedding, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LED TVs with satellite channels
  • On-request microwaves, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: EUR 8 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Microwave on request

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 11:30 PM) and Sunday - Sunday (7:00 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note that the hotel is closed every Sunday from noon to 6:30 PM. Guests arriving on Sunday must contact the property prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 12 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 8 per person
  • Rollaway bed fee: EUR 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de l'Europe Pierre-Benite
Hôtel de l'Europe Pierre-Benite
Hôtel l'Europe Pierre-Benite
l'Europe Pierre-Benite
Hôtel de l'Europe Hotel
Hôtel de l'Europe Pierre-Benite
Hôtel de l'Europe Hotel Pierre-Benite

Frequently asked questions

Is Hôtel de l'Europe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel de l'Europe?

Self parking is free at this property.

What time is check-in at Hôtel de l'Europe?

Check-in start time: noon; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel de l'Europe?

Check-out is at 11 AM.

Where is Hôtel de l'Europe located?

Located in the heart of Pierre-Benite, this hotel is 1.2 mi (2 km) from Lyon Sud Hospital and within 3 mi (5 km) of Lyon Aquarium and Musée des Confluences. Rhodia Operations and La Sucriere are also within 3 mi (5 km). Pierre-Benite Station is 11 minutes by foot and Irigny-Yvours Station is 20 minutes.

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Hôtel de l'Europe Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 48 reviews
Rating 8 - Good. 15 out of 48 reviews
Rating 6 - Okay. 10 out of 48 reviews
Rating 4 - Poor. 14 out of 48 reviews
Rating 2 - Terrible. 5 out of 48 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Pas accueillant du tout. Le réceptionniste fume à l'intérieur c'est horrible même pour un fumeur que je suis. La chambre était sale, des taches sur la table de chevet, de la poussière, des moisissures dans la salle de bain. Lit inconfortable, vieille literie, etc... Il est indiqué qu'il a été rénové mais ce n'en a pas l'air du tout....
Stayed 1 night in Dec 2019

4/10 Poor

stephanie

Liked: Room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ca va pour le prix

Stayed 1 night in Nov 2019

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Farda

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
C'est loin d'être à 3 étoiles, même si l'accueil est sympathique
Stayed 2 nights in Jun 2019

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities

A não repetir

Falta de higiene, sobretudo nos quartos
Stayed 1 night in Jun 2019

4/10 Poor

jean

Disliked: Cleanliness, property conditions & facilities, room comfort

Beaucoup de progrès à faire

Absence de climatisation une m'épouse en moins dans la sale de bain odeur de tabac dans le couloir bruits des autres chambres
Stayed 2 nights in Jun 2019

2/10 Terrible

Benoit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impossible d'y dormer, reception fermee Sans aucune instructions
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
La chambre était pas propre, il y avait des toiles d’araignée. Nous avons réservé pour deux mais il n’y avais qu’une serviette pour la douche, que un seul gel douche.
Stayed 1 night in Jun 2019

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très déçu

Points negatifs : - confort trop modeste, plutot 2 etoiles - literie ancienne, matelas trop mou, pas de couette mais ancienne couverture - petit déjeuner médiocre : très peu de choix, fraicheur du pain douteuse, même à 8€ c’est décevant. - Propreté : pour la 2eme nuit, seul le lit a ete refait, serviettes non changes, poubelle non vide, sol non balayé. - le gérant a essayé d’être sympathique mais ca ne compense pas le manque de sérieux évident dans la gestion de cet établissement Points positifs : - parking privé fermé - calme des environs .... avec 10-15 nuits d’hôtels par mois, c’est le 3 etoiles le plus décevant de mes 6 derniers mois de déplacement. J’espère ne plus avoir à y retourner
Stayed 2 nights in Apr 2019

8/10 Good

Kim Ann

Liked: Cleanliness, room comfort

Road trip stopover off autoroute

Almost what was expected for a quick overnight stopover off the freeway before continuing on to our destination. Very clean, easy freeway access, secure parking, great restaurant walkable as recommended by reception, BUT NO working WIFI in rooms on any of our devices, & only 1 towel for 2 people.
Stayed 1 night in Apr 2019

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel confortable chambre spacieuse et tres Propre Petit déjeuner copieux et varié
Stayed 2 nights in Jan 2019

8/10 Good

MARIE CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel sympa

Hôtel sympa, bien situé
Stayed 1 night in Dec 2018

6/10 Okay

jp, 71600

Liked: Cleanliness, staff & service
personnel très sympa ,hotel calme mais une serviette pour 2
Stayed 2 nights in Nov 2018

6/10 Okay

Catherine

Liked: Cleanliness

Au calme, un peu vieillot

Très bon accueil du gérant de l'hôtel. Chambre au calme, reste vieillot dans la décoration. Salle de petit déjeuner petite par rapport au nombre de chambres, pas très agréable.
Stayed 2 nights in Oct 2018

8/10 Good

Nikolas

Liked: Cleanliness, staff & service, room comfort

One night stay...alright so far

From outside it doesn't look so nice...but the room was ok. I would compare this hotel with Campanile class. No fancy stuff...but similarly priced and the same advantages: Enough parkings, relatively quiet surrounding. And several restaurants in walking distance.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charmant et apaisant

Accueil parfait et très attentionné avec une qualité de service au top. Environnement exceptionnel dans un parc alliant nature/arbres d'exceptions et œuvres d'art contemporaines. Havre de paix et de sérénité dans une demeure (château) de très grand caractère
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service

Une nuit Hotel de l'Europe

Une nuit passée. Calme et confortable. Un peu vieillissant.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

À éviter à tout prix!!!

Arrivée très tard à cause de problème de traffic et...rejetée comme une malpropre au portail. L'individu que j'ai eu à l'interphone a été cynique et grossier et n'a jamais accepté de me laisser entrer. Je déconseille fortement cet hôtel !!! J'ai dû en trouver un autre en pleine nuit. Je demande à Hôtel.com de le déréférencer.

6/10 Okay

Verified traveler

Liked: Staff & service
Fêtes des Lumières

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es más un Hostal que un Hotel de tres estrellas

Decepcionante, Falta de atención, establecimiento mediocre que no corresponde con el precio, difícil comunicación con el único responsable que había en el establecimiento, que aunque se indicaba n un rótulo hablar Español e Inglés, pues ni idea, "lenguaje de signos" las habitaciones vamos a decir que el estado era tolerable, aunque en ningún caso aceptables para un Hotel que se califica como tres estrellas, estaría más próximo a un Hostal, lo que no está cerca de un hostal es el precio, que dado lo anteriormente expuesto es escandaloso. Lo único positivo de la experiencia es la ubicación, con parada deAutobus que te llevan al centro de Lyon con mucha facilidad, otro dato positivo es la existencia de aparcamiento que aunque al aire libre está dentro del recinto del establecimiento.

4/10 Poor

solenn, yvetot

Liked: Staff & service
Disliked: Cleanliness, room comfort

Hygiène insuffisante

Accueil sympathique de la part du gérant qui souhaite vraiment que le séjour se déroule bien... Hélas : odeur de tabac très forte dans le hall et la salle du petit déjeuner, couloirs sonores et surtout hygiène très insuffisante. Des toiles d'araignée dans tous les coins du plafond, des projections sur les miroirs, de la poussière épaisse sur la tête de lit... Le confort de la literie est aussi à revoir. Oreillers et traversins hors d'âges et que dire des couvertures en laine toutes feutrées ? Les serviettes dans la salle de bain sont aussi élimées. La Tv nécessite 2 télécommandes pour allumer la tnt.... Ça faisait pas mal d'années que je n'avais pas vu cela. Le petit déjeuner est très juste et ne rattrape pas l'impression d'ensemble désastreuse... Bref déconseillé...