施設からの眺望
利用可能日を確認

アルハンブラ ホテルの口コミ

3 out of 5
アルハンブラ ホテル
El Halfa Street Gezira El Bairat, West Bank, Luxor

口コミ

8.8

非常に良い

評価 10 - 59 件の口コミ中 33 件が非常に良い" "
評価 8 - 59 件の口コミ中 20 件が良い" "
評価 6 - 59 件の口コミ中 3 件が普通" "
評価 4 - 59 件の口コミ中 2 件が不満" "
評価 2 - 59 件の口コミ中 1 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

9.0/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

SHIGEHIRO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

GAKUTO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋は清潔で宿泊するには何も困りませんでした。wifiも少し弱いですが必要十分には機能してくれます。何よりもスタッフが皆親切で特にアハメドには色々と世話を焼いてもらいました。また是非泊まりたいと思います。
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とてもいいホテル
設備もサービスもかなり良かった。 徒歩圏内に美味いレストランも何件かあり、クリーニングもホテルから徒歩1分の場所で可で長期滞在も問題なさそう。
2020 年 1 月に 1 泊滞在
Aliからの返信 (投稿日 : 2020 年 1 月 24 日)
Dear Valued Guest, Thank you for choosing Alhambra Hotel Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Mohamed Ali General Manager

8/10 (良い)

MELANIE JULIE

良かった点 : 清潔度、施設のコンディションと設備
Quartier bruyant Personnel agréable
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Syed

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good hotel at reasonable price
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Nicholas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Súper gentil et professionnel. L’endroit est très calme et propre. On a reçu un service irréprochable. On pourrait bien retourner à cette hôtel dans un prochain voyage.
2024 年 2 月に 1 泊滞在

6/10 (普通)

Aidee

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
El personal es excelente, pero la limpieza es terrible, el baño muy sucio, se ve que nunca han lavado el inodoro, el lavabo y la tina, solo limpian el piso, las sábanas la verdad no quisimos revisar, no aceptan más que dólares, ni tarjeta, así que evalúen antes
2024 年 2 月に 3 泊滞在

8/10 (良い)

Rose

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very lovely staff, we asked them for lunch because we did not feel like going out to a restaurant and they made us a super delicious lunch for a cheap price. Super nice people! The neighborhood gives you a cultural feel where you can walk safely even in the evening and the location is very close to the nile.

4/10 (不満)

Nicola

気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

samanthas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place is nice and the staff amazing they helped me a lot, just if you don’t speak the language difficult to move if is not by taxi they will try to charge you crazy prices. But if you take a tour or you have a bike is handy as is close to the colossi and valley of queens
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

regis

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quietness and well located!
2023 年 11 月に 2 泊滞在

8/10 (良い)

Noushyravan

良かった点 : 清潔度、スタッフとサービス、設備とサービス
The hotel itself, is beautiful. I have stayed in a lot of hotels and as you cannot drink tap water, this hotel never offered any and when I asked, they wanted to charge me US$1 for it when you can buy 3 big bottles for that price. I got it free anyway but this needs to be rectified. It is good enough for the budget traveler. The hotel is located on the West Side, so same side of 2 major attractions. Before booking this hotel, make sure that the tour operator (who happens to be located on the East side) will in fact drop you back to your hotel
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Arin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is gorgeous!! We were picked up at the airport by Bakr and he was so polite and professional. He even took us on a quick local tour. We were constantly receiving incredible service. Coffee, breakfast, lunch, and dinner suggestions! I can not say enough good things about this property!
2023 年 10 月に 2 泊滞在

6/10 (普通)

Lilian

良かった点 : 清潔度、スタッフとサービス
Limpo
Razoável para um dia. Estava limpo.
2023 年 5 月に 1 泊滞在

8/10 (良い)

Alvin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cozy, laid back nice place
The place is at the WEST SIDE OF LUXOR, but we just need a sleeping place Bec we are out in about everyday to catch a tour. Mahmoud is very attentive to the guest and speaks good English.
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Balaji

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a comfortable stay at Alhambra hotel. Host Abu Bakar was courteous and friendly. He drove us to West and East bank locations and helped with getting good vegetarian food in nearby locations. Hotel provided awesome falafel during breakfast. The hotel wifi was weak, which was a slight inconvenience. Overall, great stay at Luxor.
2023 年 1 月に 2 泊滞在
Abo bakrからの返信 (投稿日 : 2023 年 1 月 17 日)
Thank you sir very much And Hopefully to see you again And Always welcome to your sacred home

10/10 (非常に良い)

Steve

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quite and close to the main sites. Excellent value and location for the price. Easy airport transfer and easy to set up tours.
Bakrからの返信 (投稿日 : 2023 年 1 月 17 日)
Thank you sir and hopefully to see you again Always welcome

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A nice breather
Alhambra Hotel has a very unique and beautiful exterior that is reminiscent of a scene out of the Aladdin movie. It was pretty amazing. The interior is pretty outdated but it was clean and the multiple balconies in the unit were a plus. The almost never-ending hot water was wonderful. The star of this hotel by far was the staff. The owner and the main receptionist were extremely helpful. They truly went above and beyond to accommodate us with some special requests for our baby, our laundry needs, and our check-out time. Much thanks to these gentlemen. We recommend!
2022 年 11 月に 3 泊滞在
Bakrからの返信 (投稿日 : 2023 年 1 月 17 日)
Thank you sir Hopefully to see you again And Always welcome

8/10 (良い)

Dmitrii

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Отличный отдых вдвоём
В целом мы довольны проживанием. Очень удачно расположен вблизи от гробниц. Вкусный завтрак, компактный чистый номер. Не хватает чайника в номер, но чай приносят за отдельную плату. Было холодно (зима), кондиционер на обогрев не работал, но дали два запасных одеяла. Спать было комфортно. Прекрасный панорамный вид с крыши.
2022 年 1 月に 2 泊滞在
Bakr からの返信 (投稿日 : 2022 年 1 月 25 日)
Thanks And always welcome to your sacred home 🏡

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a wonderful hotel and staff! My family and I thoroughly loved our stay at Alhambra Hotel - great location, ambience, and an amazing customer service. And can't forget the breakfast made to order every morning. Abu Bakr the hotel Manager is an awesome person who took care of our needs going above and beyond, including making errands. We asked Alhambra to pick us up from Luxor airport which helped us avoid any hassles in a new place. The charge for transportation was extremely reasonable. Our whole experience in Luxor was pleasant and memorable; the stay at Alhambra was a big part of it. My family and I look forward to going back to Luxor again and we will definitely choose Alhambra Hotel for our stay.
2020 年 12 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Einfaches Hotel, aber mit gutem Preis-/Leistungsverhältnis. Saubere Zimmer. Gute, feste Matratzen und vernünftige Kopfkissen (selbst bei guten Hotels habe ich hier schon Reinfälle erlebt). Dusche etwas klein aber ausreichend. Probleme mit Heißwasser o.ä. hat es bei mir nicht gegeben. Handtuchwechsel jeden oder jeden 2.ten Tag. Fast alle Zimmer zum Innenhof, was aber kein Nachteil ist. So was findet man auch nicht in jedem Hotel, im Sommer bestimmt angenehm zum Sitzen. Schöne Dachterrasse. In einer ruhigen Seitenstraße gelegen, man kann dem Lärm des ägyptischen Alltags schnell entfliehen. Frühstück einfach aber ausreichend: Kleines Omelett, Falafel, Bohnen, ägyptisches Brot, Marmelade, Käse, etwas Tomate und Gurke, kleine Banane, Kaffee oder Tee. Leider kein Saft. Mohammed ist ein freundlicher Gastgeber, der sich gerne unterhält. Nur morgens braucht er ein wenig Zeit um „warmzulaufen“, also ein wenig Nachsicht üben 😊. Das ganze Personal ist superfreundlich. Nachts wacht ein freundlicher Nachtwächter über das Hotel. Ich würde wieder buchen.
2020 年 2 月に 7 泊滞在
Ali からの返信 (投稿日 : 2020 年 3 月 3 日)
Dear Valued Guest, Thank you for choosing Alhambra  Hotel Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Mohamed Ali General Manager

10/10 (非常に良い)

jeancarlo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
all very good, excellent service
2019 年 12 月に 4 泊滞在
Aliからの返信 (投稿日 : 2020 年 1 月 10 日)
Dear Valued Guest, Thank you for choosing Alhambra Hotel Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Mohamed Ali General Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Got off on the wrong foot, but made up for it
We got off on the wrong foot, but the staff made up for it over our entire stay. As soon as we got there, the staff was not very welcoming, we understand a little bit of Arabic so we could understand some of the negative things the staff were saying about us. We simply wanted good prices on daily cars to tour the local tour spots. We ordered our 4 nights through Hotels.com with breakfast included, but staff said breakfast was not included. Had to call Hotels.com to clear the issue. Turns out breakfast was included, but staff made it seem like they were doing us a favor by serving us breakfast, even though we had paid for it. There are many things for breakfast, but everything is cold. There was a hair in some of our food and the egg was slimy. This was like a cheap $17 hotel though, so what do you really expect? You get what you pay for. Across the street is the Cleopatra hotel, we inquired about their prices, which are similar to Alhambra, just a little more expensive, but they were very friendly and welcoming there, so we ate our meals there at Cleopatra. Alhambra staff did try to make up for this initial unwelcome feeling though, throughout the rest of our stay, and we were satisfied enough with our stay, but would not choose to go to this place again. Instead, we'd go to Cleopatra across the street. Additionally, we did not see any other people staying at this hotel. It is a huge hotel with many rooms, but we were the only ones there throughout 4 days.
2019 年 12 月に 4 泊滞在
Aliからの返信 (投稿日 : 2020 年 2 月 2 日)
Dear ... , Thank you for choosing Alhambra Hotel. I would like to sincerely thank you for sharing with us your feedback. I assure you that I and stuff of hotel were glad to see you and hope to see you again. We are very sad that you have some unpleasant experiences during stand in our hotel. Misunderstandings with additional services sometimes occur when booking. I send you a copy of your reservation with hotel.com the information we received. Perhaps the reason for the misunderstanding with breakfast was an error in the system. We always try to honestly and conscientiously perform all ordered and paid services of our guests. I hope that in the end you were satisfied with your visit to Luxor and enjoyed the beautiful nature and historical sights. Hotel manager

4/10 (不満)

Beronica

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Luxor trip
Hotels in the middle of a neighborhood. Nearest restaurant 10 minute walk from hotel. Double check your tour options.
2019 年 11 月に 3 泊滞在
Aliからの返信 (投稿日 : 2019 年 12 月 18 日)
Dear Valued Guest, Thank you for choosing Alhambra Hotel Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Mohamed Ali General Manager

10/10 (非常に良い)

Vaibhav、Netherlands

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel building is very beautiful, has a bit of Moorish feeling. The rooms are nicely decorated. The experience is this very different from staying in a modern hotel. The location is a very small village but it is 5 min walk to Nile where you can take a ferry to Luxor temple which takes 5 min as it's just across the river. There are nice restaurants nearby. It's very peaceful you can hear birds chirping in the morning. It has a nice terrace which offers a view of the valley of the kings looks really nice in the evening. The staff was extremely friendly. All this at a very good price.
2019 年 3 月に 1 泊滞在
Aliからの返信 (投稿日 : 2019 年 3 月 30 日)
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews Looking forward to welcome you again Best regards Hotel manage

8/10 (良い)

宿泊されたお客様

良かった点 : 施設のコンディションと設備
Good for the price.
Quit place, lovely small restaurant around. Wi-fi was bit horrible, and the shower doesn't allow warm water for 2 people, water is cold after less than 1 minute and very small. room wasn't cleaned daily, we also only received half a roll of toilet paper and had to go out an buy our own. we skipped breakfast after first day as it was only an egg and beans. also very cold at night - not enough blankets and aircon/heater unit didn't work. Overall not bad for the price! and easily accessible to the ferry jetty!
2018 年 12 月に 3 泊滞在
Aliからの返信 (投稿日 : 2019 年 2 月 22 日)
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews Looking forward to welcome you again Best regards Hotel manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A lovely experience in this charming hotel. Really felt worth the stay. Staff very professionnal and welcoming. I definitely recommand anyone on a trip to Luxor to stay in this hotel
2018 年 12 月に 2 泊滞在
Mohamed Aliからの返信 (投稿日 : 2019 年 1 月 12 日)
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

10/10 (非常に良い)

June

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The manager and the workers there are really helpful and kind 🤗
2018 年 12 月に 3 泊滞在
Mohamed Ali Hotel managerからの返信 (投稿日 : 2018 年 12 月 19 日)
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Your feedback has been passed to all the entire team members and were so happy to know that they made your holiday the most enjoyable and memorable stay. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews . Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

8/10 (良い)

May、Jeddah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place, friendly staff. Airport transfers were timely and at a good price. Staff made breakfast boxes for us when we were leaving early for tours or the airport.
2018 年 11 月に 3 泊滞在
Mahmoud からの返信 (投稿日 : 2018 年 11 月 28 日)
Dear May Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

8/10 (良い)

宿泊されたお客様

2018 年 11 月に 3 泊滞在
Aliからの返信 (投稿日 : 2018 年 11 月 14 日)
Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

8/10 (良い)

CHUN SHING

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 1 泊滞在
Aliからの返信 (投稿日 : 2018 年 10 月 30 日)
Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

8/10 (良い)

Jasmine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Charming hotel
Nice hotel. The manager was very friendly and helped us with a tour. For service, I would have rated higher however the staff did knock very loudly on our door when we had the flu. The manager was apologetic. But overall they were willing to help answer questions. The hotel has charm and was clean which is a priority.
2018 年 7 月に 1 泊滞在
Mohamed Aliからの返信 (投稿日 : 2018 年 8 月 14 日)
Dear Jasmine Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

8/10 (良い)

tommy、usa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful
Pros- everthing was winderful Cons needs elevator Had a wonderful time staff was very helpful
2018 年 4 月に 3 泊滞在
Mohamed Aliからの返信 (投稿日 : 2018 年 4 月 24 日)
Dear Tommy Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
Hotel is situated in a local neibourhood. Which is not very nice if you are thinking of walking around. Hotel itself looks OK from outside - rooms are spacious. Bed sheets were the worse possible as they were creating static electricity. Unless you don't use them of course.
2018 年 3 月に 1 泊滞在
Aliからの返信 (投稿日 : 2018 年 4 月 9 日)
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind Regards Mohamed Ali Hotel Manager

8/10 (良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Calidad-precio invatible.
Situado a 5min de la estación del ferry, en una zona tranquila y de camino a los monumentos a visitar. Muy buena atención. Instalaciones limpias, habitación amplia (tipo estudio) con nevera y aire acondiconado. Desayuno básico tipo egipcio.
Ali Hotel Managerからの返信 (投稿日 : 2018 年 4 月 2 日)
Dear Carlos Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

10/10 (非常に良い)

Gustavo、Buenos Aires

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente
Muy buen hotel, excelente atención, buen desayuno, posibilidad de contratar excursiones
2018 年 3 月に 2 泊滞在
Mohamed Ali Hotel Managerからの返信 (投稿日 : 2018 年 3 月 23 日)
Dear Gustavo Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

8/10 (良い)

宿泊されたお客様

Trip to Egypt
The hotel is just ok for the price. The staff is fine but the location is not very good as compared to other side of river. You need to ask the hotel staff to clean the room and change the sheets and towels. Overall, if you don’t mind little bit of surroundings and cleanness, the hotel is food for the price you pay.
2018 年 1 月に 3 泊滞在
Mohamed Ali Hotel Managerからの返信 (投稿日 : 2018 年 1 月 31 日)
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Your feedback has been passed to all the entire team members and were so happy to know that they made your holiday the most enjoyable and memorable stay. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews . Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
Trip to Luxor
The hotel is just ok for the price. The staff is fine but the location is not very good as compared to other side of river. You need to ask the hotel staff to clean the room and change the sheets and towels. Overall, if you don’t mind little bit of surroundings and cleanness, the hotel is food for the price you pay.
2018 年 1 月に 3 泊滞在
Mohamed Ali Hotel Managerからの返信 (投稿日 : 2018 年 1 月 31 日)
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Your feedback has been passed to all the entire team members and were so happy to know that they made your holiday the most enjoyable and memorable stay. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews . Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Feels like home
・unique & lovely looking apartments ・nice room with the great balcony ・the owner Mohamed was nice to pick us up at the airport himself ・the owner recommended best restaurant (wolf restaurant) and the driver (Ahmed)
2018 年 1 月に 2 泊滞在
Mohamed Aliからの返信 (投稿日 : 2018 年 1 月 9 日)
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Your feedback has been passed to all the entire team members and were so happy to know that they made your holiday the most enjoyable and memorable stay. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews . Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

10/10 (非常に良い)

HARRY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended
The hotel located on the Nile West Bank was an excellent choice for me. The owner and his friendly English speaking staff maintain the hotel in spotless condition. They made every effort to make my stay an enjoyable one. The ambiance was good and my room comfortable. There is a roof-top area in which to relax and enjoy the 360 degree view of the village and surrounding area. The hotel is less than a ten minute walk from the ferry. The ample breakfast was excellent and set one up for the day. The owner if required can arrange tours of the Luxor sites and for various sites up and down the river. I can highly recommend the hotel to anyone who wishes to have an enjoyable and relaxing stay on the west bank
2017 年 12 月に 3 泊滞在
Mohamed Aliからの返信 (投稿日 : 2018 年 1 月 7 日)
Dear Harry Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope to see you again in our Alhambra Hotel Luxor Egypt Best regards Mohamed Ali Hotel Manager

10/10 (非常に良い)

Gael、Paris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hôtel au grand calme!
Après un séjour compliqué au Caire et 10h30 éprouvantes de train, nous avons été chaleureusement accueilli à la gare par Mohamed qui nous attendait en voiture. Un thé offert dans la cours et quelques explications sur les "tours" proposés par l'hôtel nous décidons d'aller nous coucher. La chambre est simple mais possède tout le confort nécessaire. Ce n'est que le lendemain que nous avons réellement profité des services de l’hôtel en savourant le calme et le panorama de West Bank sur le toit-terrasse, face à la vallée des rois et une bière à la main. Le restaurant se trouve à 4-5 minutes à pied. La nourriture y est délicieuse et le patron très sympa. Vous pouvez faire le chemin seul sans crainte. L’hôtel propose une dizaine de "tours" à un prix très abordable. Vallée des rois, Karnak, musée, ballade, felucca, Montgolfière, et pleins d'autres (pas uniquement à Louxor d'ailleurs). Systématiquement un membre de l'équipe ou un taxi viendra vous chercher à l’hôtel si vous le souhaiter, vous déposera au site, et vous attendra pour rentrer à l’hôtel. Un hôtel vraiment agréable à 5 minutes de tous, et loin des milliers de touristes se trouvant sur Est Bank. Je recommande chaudement!
2017 年 12 月に 3 泊滞在
Mohamed Aliからの返信 (投稿日 : 2017 年 12 月 27 日)
Dear Gael, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope to see you again, Mohamed Ali Hotel Manager

10/10 (非常に良い)

CHIHCHIN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
路克索西岸值得信賴的旅館
非常整潔，老闆也很熱情，早餐豐富，但也許是受大環境影響，生意不好，我們特地訂了旅館推薦的行程，讓老闆多賺一點，以免旅館經營不易而無法繼續下去。
2017 年 11 月に 2 泊滞在
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Mohamed Ali Hotel Manager

10/10 (非常に良い)

Penny、San Francisco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful place!
This is a really nice hotel close to the Nile. It's a bit far from the monuments, but the staff is great about arranging rides to them.
2017 年 9 月に 1 泊滞在

10/10 (非常に良い)

Salah、Canada

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best quality on western bank and cheap!
I searched online for quite a while looking for a nice hotel on Luxor's west bank and came to the conclusion that Alhambra was it. This hotel is the cleanest and hands down the best hotel I stayed in during my 6 weeks in Egypt. The staff are very welcome and will bend over backwards to accomodate any of your requests. Honestly my stay in Egypt would have been so much more enjoyable if more hotels were like Alhambra. If you're looking for a very clean and nice place but are travelling on a budget, then you've found the place. You can bet that I will be back next summer!!
2017 年 8 月に 8 泊滞在
Mohamed Ali,からの返信 (投稿日 : 2017 年 8 月 27 日)
Dear,Salah, Thank you for your recent stay at our hotel and for your fantastic review on the TripAdvisor site.and Expedia, I am so happy to know that our team was so attentive to your needs. Your feedback has been passed to all the entire team members and were so happy to know that they made your holiday the most enjoyable and memorable stay. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews . Looking forward to welcome you again, Best regards, Mohamed Ali , Hotel manager,

8/10 (良い)

Ryan、California

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It is nice hotel
We have very good vocation when we stayed in Louxor, and happy lived in this hotel. The assistance was very nice and provide the any possible service as we requested.
2017 年 8 月に 1 泊滞在
Ali,からの返信 (投稿日 : 2017 年 8 月 20 日)
Regards From Alhambra Hotel luxor Egypt. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Thank u,

2/10 (非常に不満)

Jamie

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
No air, no wifi, no security
I was looking forward to checking in and checking out Luxor. Unfortunately, my short stay was one of my worst experiences during my trip to Egypt. My flight landed in Luxor around 11:15PM, and I made it to my hotel around 11:45PM after catching a cab and then taking the ferry over. Walking to the hotel feels a little sketch at night...it's very, very dark in the alleys on the way. But, I made it, and there was a man sleeping on the couch within the gate who immediately took me up to a room. Room #1- Air conditioner didn't work. He apologized and walked me upstairs to another room, where the air did turn on, but there was a twin bed (I paid for a double, but wasn't about to argue). The room was at least 85 deg F, and I was incredibly hot, but I just thought it would take some time to cool down. I hopped in a cold shower, and after, the room just felt hotter. The temp had not adjusted at all. I climbed on the bed to feel the air blowing out of the air conditioner, and it was just that: air, not cold air, just a fan. I checked my phone to connect to the "free wifi" and there were no wifi options. After waiting about another 20 min, I decided to walk down and ask for another room. No one in sight. All lights were off in the hotel, including hallways. I walked in and out of several guest rooms yelling "Hello!" with no answer. I packed my things to leave and upon walking out, the owner saw me leaving and basically berated me for arriving too late and said the air just needed "time.
2017 年 6 月に 2 泊滞在
I am sorry you were disappointed with your recent visit to Al Hambra, our guests comfort, safety and enjoyment are our No 1 priority. I would like to clarify some of the points raised. The hotel is situated on the West Bank, Luxor in a village some 5 minutes walk from the ferry. This is a quiet, peaceful and very safe area. You arrived, by ferry at 2am and as you would expect at this time most people are asleep. The streets are lite, but this is not a big city so you cannot expect the lighting to be the same. We changed your room as you said the aircon wasn’t working, you then said the aircon wasn't working in the 2nd room and left the hotel less than 30 minutes after your initial arrival. The nighttime temperature is 28 – 38 degrees at this time of the year, the air con needs time to cool the walls 10 – 15 minutes is not long enough. Free Wi -Fi is provided, but at no time did you mention it or ask for the password to enable you to use it. We hope you eventually enjoyed your stay in our beautiful historical city and experienced how friendly and helpful Egyptians are. Mohamed Ali, Hotel manager,

10/10 (非常に良い)

martine、montreal, canada

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Hotel services personnalisés, très beaux
the manager contacted us early, he was really professionnel and went out of his way to assist us. We were really happy to stay there.

10/10 (非常に良い)

Alexandre、São Paulo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely place to stay in Luxor
The hotel is a lovely place to stay at te West Bank in Luxor, a really quiet and peaceful area. The room was really comfortable and clean, the hotel is beautiful and well preserved, there is a rooftop where you can sit and relax while looking at the mountains and the Mortuary Temple of Hatshepsut. The staff was incredibly nice and helpful, you can arrange trips with the manager safely and with honest prices. I surely recommend this hotel for anyone wanting a nice experience in Luxor, it was my best at Egypt.

8/10 (良い)

Sealtiel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel and friendly staff
Manager very helpful and friendly. Nice hotel. Very clean and staff helps to coordinate tours and transportation. Staff try to help with everything they can.