Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you very much for your excellent review and for choosing Le Royal Hotels & Resorts Luxembourg for your stay. It is a great pleasure to know that you enjoyed our hotel! Your satisfaction is our best reward ! We hope to welcome you back soon, Best Regards, Philippe Scheffer General Manager

Cher Client, Nous vous remercions pour cette excellente notation. Nous espérons avoir le plaisir de vous accueillir une prochaine fois à l'hôtel Le Royal Luxembourg. Merci et bien à vous, Philippe Scheffer Directeur général

Dear Guest, Many thanks for your excellent notation following your experience at Le Royal Hotels & Resort Luxembourg. We are thrilled that you had a pleasant time with us and especially enjoyed the comfort of our spacious room as well as the large variety of the breakfast buffet. Our Concierge team is member of the prestigious “Golden Keys” organization which strives a high level of knowledge and skills to make your stay unforgettable. We won’t miss the opportunity to share your great comment with all the team. Furthermore, we sincerely apologize for inconvenience encountered with the shower pressure. The situation has been addressed to our maintenance team, and the problem has been solved. Once more, thank you very much for taking the time to share your amazing comment with us. We look forward to welcoming you back soon, Kind Regards, Philippe Scheffer General Manager

Dear Guest, We are grateful for your excellent notation following your recent stay at Le Royal Hotels & Resorts Luxembourg. It is a great pleasure for us to know that you had such a good and pleasant stay with us and you were very satisfied with our customer service standards. At Le Royal Hotels & Resorts Luxembourg we feel a strong passion and commitment for delivering unforgettable experiences to our guests and make them feel at home. Once more, thank you for sharing your review, and we look forward to welcome you soon again. Kind Regards, Philippe Scheffer General Manager

Dear Guest, We would like to thank you for choosing Le Royal Luxembourg for your stay and for taking the time to leave such a positive comment. As you rightfully mentioned we are seconds away from Luxembourg’s park, in the city center and close to all the cultural and historical attractions. It was a pleasure to host you and we look forward to welcoming you back again in the very near future. Kind Regards, Philippe Scheffer General Manager

Dear Guest, Thank you for taking the time to share your experience regarding your last stay at Le Royal Hotels & Resorts – Luxembourg. I am delighted to read that you had a fantastic experience and that you enjoyed your stay. We do sincerely appreciate your lovely comments and recommendations. We are very sorry we could not host you longer this time. Thank you again for your recommendation and we are looking forward to welcome you when you return to Luxembourg. Best wishes, Philippe Scheffer General Manager

Dear Guest, What a pleasure to read your king words following your recent stay at Le Royal Hotel & Resort Luxembourg. Thank you for taking a moment to give us your feedback. We are delighted to read that you enjoyed the comfort of our renovated and spacious rooms, as well the central location of our property, close to the old town and all the tourist attractions of the city. As you mentioned, our breakfast buffet is absolutely a must do. We offer a large variety of fresh products as well as many choices of hot dishes made upon request. It would be our pleasure to welcome you back! Kind Regards Philippe Scheffer General Manager

Dear Guest, Thank you for your review following your recent stay at Le Royal Hotels & Resorts Luxembourg. It is a great pleasure for us to know that you had such a good and pleasant moment with us and you were very satisfied with our service overall. Your kind comments will be shared with our staff, as your satisfaction is our priority. Hoping to welcome you again soon, we wish you a lovely day. Philippe Scheffer General Manager

Dear Guest, Thank you for your review following your recent stay at Le Royal Hotels & Resorts Luxembourg. It is a great pleasure for us to know that you had such a good and pleasant stay with us and you were very satisfied with our service overall. Your satisfaction is our priority and our staff will be very pleased by your kind notation. Hoping to welcome you again soon, we wish you a lovely day. Philippe Scheffer General Manager

Dear Guest, Thank you for choosing to stay at Le Royal Luxembourg, and for sharing your experience with us. We are delighted to know that you enjoyed our central location as well as the comfort of our renovated rooms. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Philippe Scheffer General Manager

Dear Guest, We would like to sincerely thank you for staying with us and for taking the time to write such a positive review on your experience at Le Royal Hotels & Resorts Luxembourg. We are delighted to read that you enjoyed our gym and the decoration of our rooms which have been renovated in 2016. We offer complimentary entrance to our Health Club which includes a fitness room, a steam room, a sauna and a swimming pool. On behalf of the entire team, we are looking forward to welcoming you back to the hotel. With the warmest regards, Philippe Scheffer General Manager

Dear Guest, Thank you for your feedback about your recent stay at Le Royal Hotels & Resorts Luxembourg. Your feedback will help us to identify the areas that need immediate attention and improvement. Our aim is to ensure that all our guests have a positive and memorable experience and we want to make it right for you. Do not hesitate to contact us to give us more details.We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. It is a pleasure to know that you appreciated our high level of service and perfect location in the heart of Luxembourg city.We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We are really sorry for the inconvenience caused by the smell in your room. For information, all our rooms are non-smoking. Please accept our sincere apologies.We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest,On behalf of the entire Le Royal Team, I would like to thank you very much for your great review!We are delighted to acknowledge that you had such an excellent stay in our 5* Superior property.We hope to welcome you back soon,Sincerely,Cynthia BlaszczykExecutive Assistant

Dear Guest, Thank you for your kind notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We have taken good note of your remarks.We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Cher Client,Nous sommes navrés de constater que votre séjour à l'hôtel Le Royal ne vous ait pas du tout apporté satisfaction.La qualité de service étant un de nos points forts reconnus par les clients, nous sommes étonnés de votre remarque quant au personnel.Nous restons à votre disposition si vous souhaitez nous donner plus de détails quant à votre mécontentement.Merci et bien à vous,Cynthia BLASZCZYKAssistante de direction

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Cher Monsieur,Que de compliments ! Cela fait plaisir à lire !Nous vous remercions pour cet excellent retour et nous nous réjouissons de vous accueillir à nouveau prochainement.Merci et bien à vous,Cynthia BlaszczykAssistante de direction

Dear Guest,Thank you for taking the time to tell us about your stay at Le Royal Hotels & Resorts - Luxembourg. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies.At Le Royal Hotels & Resorts - Luxembourg, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore, your feedback is very important to us. In order to better address your concerns, we would be grateful if you could provide more specific details about the issues you encountered during your stay. Your feedback will help us to identify the areas that need immediate attention and improvement. Our aim is to ensure that all our guests have a positive and memorable experience and we want to make it right for you.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Cynthia BlaszczykExecutive Assistant

Dear Guest,Thank you very much for taking the time to share your kind notation following your recent stay in our hotel. At Le Royal Hotels & Resorts Luxembourg we feel a strong passion and commitment for delivering unforgettable experiences to our guests and make them feel at home.Your satisfaction is our best reward and our staff will be very delighted with your kind notation.We look forward to welcoming you back soon,Kind Regards,Cynthia BlaszczykExecutive Assistant

Cher Monsieur,Nous vous remercions pour l'excellente notation attribuée suite à votre récent séjour à l'hôtel Le Royal Luxembourg.Nous sommes ravis d'avoir répondu à vos attentes et espérons avoir le plaisir de vous accueillir à nouveau prochainement.Merci et bien à vous,Cynthia BlaszczykAssistante de direction

Cher Monsieur,Nous vous remercions pour cette très bonne notation suite à votre récent séjour dans notre établissement.Nous espérons que nous aurons le plaisir de vous accueillir à nouveau prochainement et que votre expérience vous apportera entière satisfaction.Merci et bien à vous,Cynthia BlaszczykAssistante de direction

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant