Of all the many places I have stayed in the US, Hawaii and abroad this is the first time I have experienced 1 ply toilet paper, no complementary toiletries, or complementary coffee/tea/bottled water basket, no laundry detergent to complement the washer/dryer. A steep cleaning deposit but yet the customer is asked to do half the cleaning up before checking out. With all the added fees this stay turned out to be way more expensive for what it had to offer. To make this a true romantic getaway, which it could be - upgrade the bedding and get rid of the quite uncomfortable couch (although it did hold luggage quite nicely) that is up against a wall not facing the TV, so the end tables can be put in their proper locations. For the price paid the things that are missing is what a customer is expecting to find in order to have a true romantic getaway.