2/10 (非常に不満)
Paul G.
2023 年 8 月 8 日
Disaster
Soon after arriving at this apartment, we discovered, among other flaws, that the refrigerator was not working. Having a working refrigerator is one of the main reasons we use short term rentals like this. We immediately notified the property manager, and after a while, the property manager told us that it was too late in the day for them to send anyone to fix the refrigerator, but that they would try to do so the next day. This was completely unacceptable to us, because it meant that we would be unable to prepare the next two meals in the apartment, as we had planned. We immediately left the premises and return the keys to the property manager, whose office was already closed for the day. We demanded a refund, but as of this date we have not yet received it. I placed most of the blame for this disaster on the property manager. I would counsel avoiding the property manager at all costs.
Paul G.
2023 年 7 月に 3 泊滞在