Dear Client, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Hotel ibis budget Luzern Team

Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team

Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team

Good Day Thank you for your rating. We would really appreciate if you could tell us what we can do better next time. Kind regards

Thank you for choosing Ibis Budget Luzern City. We appreciate your feedback; it always helps us to improve. We understand that in Switzerland the hotel price is relatively higher than most of the countries, however, as in a high living cost country, our price is already the cheapest in Luzern City. Thank you for your understanding. The rental of hair dryer, adapter, umbrella and iron is Free of Charge in our hotel, the deposit that we request is only for guarantee, after you return the borrowed item(s), we will give you back the money. We are straightly following this rule since there are too many items that was not retuned in the past. We hope you understand our difficulty, and this service is free of charge as long as we receive back the borrowed item(s). We hope that you will choose Accor hotel again in the future and give us chance to provide you better service. Ibis Budget Luzern Cityをお選びいただきありがとうございます。 あなたのコメントに感謝します; 常に改善に役立ちます。 スイスでは、ホテルの価格が他の国のほとんどよりも高いことを理解していますが、生活費の高い国では、ルツェルン市ですでに最も安い価格です。 ご理解いただきありがとうございます。 ヘアドライヤー、アダプター、傘、アイロンのレンタルは当ホテルでは無料です。ご希望のデポジットは保証のためのものであり、借りたアイテムを返却した後、返金いたします。 過去に再調整されなかったアイテムが多すぎるため、このルールをまっすぐに順守しています。 弊社の難しさをご理解いただければ幸いです。借りたアイテムを返品する限り、このサービスは無料です。 今後、アコーホテルを再び選択し、より良いサービスを提供する機会を提供してください。 チームイビスバジェットルツェルンシティ

Dear Guset, Thank you for your review. We appreciate your honest opinion, which will help us to grow and develop and future. Thank you for choosing Ibis Budget in Lucerne Kind regards, Hotel Ibis Budget, Lucerne

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Ibis Budget, Lucerne

Liebe Christiane, Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir bedauern, dass die Zimmergröße und das Frühstück nicht Ihren Erwartungen entsprochen haben. Wir haben Ihre Anmerkungen zur Sauberkeit zur Kenntnis genommen und werden diese intern prüfen. Wären Sie so freundlich, uns unter H6782@accor.com zu schreiben, was genau Sie zum Frühstück erwartet haben, damit wir uns ein paar Notizen machen können? Wir freuen uns jedoch, dass Sie die zentrale Lage und das Preis-Leistungs-Verhältnis positiv hervorgehoben haben. Mit freundlichen Grüßen aus,Ibis budget Luzern City.

Dear Kartik, thank you for choosing ibis budget Luzern City for your family vacation. We are glad you found our hotel to be a decent place to stay at a reasonable price. We look forward to welcoming you again. Best regards, ibis budget Luzern City

Dear Joanna, thank you for your positive review! We are delighted to hear that you found our staff friendly and enjoyed the free city transit pass. Our compact rooms are indeed designed for short stays. We hope to welcome you back soon. Best regards, ibis budget Luzern City.

Dear Vasanthkumar,Thanks for your stay. We are sorry that the rooms did not met your expectations so as confirmed on the reservation. We try to provide all the room details on the website so as the customer can know which room they are exactly booking. Hope to receive you soon. Best regards, Ibis Budget Luzern team.