It was evident upon arrival that this property was in need of help and poorly managed. The parking lot had garbage, the landscaping wasn’t maintained, trash can was overflowing, “Happy Holidays” sign was still in the entrance (in April), and the front glass was in serious need of cleaning. We stood at the desk for awhile before a lady appeared looking like she had just crawled out of bed. The entire property was dirty. When we got to our room it smelled moldy, phone didn’t work, fridge was hot, hair on toilet seat, mold in shower. Around every corner of the hotel it reeked of Fabuloso, yet nothing looked like it had been cleaned. We stayed two nights, and the floor of the elevator was never mopped. It had spills of sticky substance. The pool was cloudy, and the patio had bags of garbage covered in dirt they had been there so long. I ran around picking up trash just so that we could comfortably set out there. If you’re traveling to Lubbock, I would not recommend staying at this hotel. The photos online are decieving. There are a number of hotels in that area. Don’t make the same mistake we did, and stay at LaQuinta or Holiday Inn. I have NEVER in my 50 years seen a hotel property in more need of a deep clean and good management.