2/10 (非常に不満)
Julie
家族旅行
2024 年 6 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stick around till the end… The floors in the rooms are dingy and dirty with spots. Makes you not want to walk barefoot in them. The arms on the chair in the room were disgusting. The halls had crumbs and trash down them. There was long black hair in a wad on the bathroom floor and shower both days. Even after they came and put in new towels the next day, there was NEW wads of black hair on the bathroom floor. I have blonde hair. A washcloth had a bloodstain on it with a dried clot. The staff aren't friendly. None of the ever smile or greet you when you walk in. Barely look at you when you talk to them. They all seem unhappy or bothered, I can't tell which. There's nothing in the rooms to tell you when breakfast is. Phone in room can't connect to the front desk. Gives an error message so you can’t request anything. And here’s the best part… I went to wash my hands in the lobby bathroom before eating breakfast there. The women's bathroom was occupied for quite a while. Finally, an employee came out and went across the hall to the open kitchen to prepare food. I went into the bathroom after her. It smelled and the sink was bone dry as well as faucet where the water comes out. She didn't wash her hands after using the restroom and then went to prepare food! I told the front desk staff and he confronted her in front of me. She told me "I didn't do anything in there soooo....". I explained no matter what, she must wash her hands before leaving a bathroom. I’ll never be back.