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ホテル プレジデンテ ルアンダの口コミ

4 out of 5
ホテル プレジデンテ ルアンダ
Largo 17 de Setembro 4, Luanda

口コミ

8.0

とても良い

評価 10 - 29 件の口コミ中 7 件が非常に良い" "
評価 8 - 29 件の口コミ中 15 件が良い" "
評価 6 - 29 件の口コミ中 5 件が普通" "
評価 4 - 29 件の口コミ中 2 件が不満" "
評価 2 - 29 件の口コミ中 0 件が非常に不満" "

8.4/10

清潔度

7.4/10

スタッフとサービス

7.0/10

設備とサービス

7.6/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Luiz

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great for a business trip
Comfortable room, nice breakfast, kind staff, restaurant and bar are good options for business meetings, good location.
2023 年 5 月に 2 泊滞在
Silvano Tavaresからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Luiz,Thank you for your outstanding review. It means a lot to us. Your appreciation is a reward we will share gladly. See you when you come back.

8/10 (良い)

Luis

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lack of enough personnel at the front desk to satisfy the high demand of clients.
2023 年 7 月に 4 泊滞在
Silvano Tavaresからの返信 (投稿日 : 2023 年 8 月 17 日)
Dear Mr. Luis, thank you for your comment.We will consider your important information to understand what particularly happened as we have anough personnel at the Front Desk.

8/10 (良い)

oluwadamilola

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really good stay. I liked the hotel a lot, would stay another time.
2023 年 5 月に 2 泊滞在
Silvano Tavares からの返信 (投稿日 : 2023 年 6 月 12 日)
Dear Oluwadamilola, Thank you for your kind review, that means a lot to us. It is our duty to improve everyday to provide memorable experiences. We hope to see you again soon

8/10 (良い)

oluwadamilola

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a great stay in a great location. Really nice stay

8/10 (良い)

oluwadamilola

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel.
2023 年 5 月に 2 泊滞在
Silvano Tavaresからの返信 (投稿日 : 2023 年 5 月 18 日)
Dear Oluwadamilola,Thank you for your kind review. Very appreciated. We will be looking for forward to welcoming you again.

8/10 (良い)

SPC

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在
Silvano Tavares からの返信 (投稿日 : 2023 年 5 月 10 日)
Dear Mr. Terblanche, Your feedback is highly appreciated. Thank you for staying with us. We hope to see you soon!

10/10 (非常に良い)

Smits

2023 年 4 月に 1 泊滞在
Silvano Tavares からの返信 (投稿日 : 2023 年 5 月 10 日)
Dear Mr. SmitsYour feedback is very important for us and it was highly appreciated. Thank you for your excellent review and mostly for staying with us. See you your next stay!

8/10 (良い)

Alexey

2023 年 3 月に 4 泊滞在
Silvano Tavares からの返信 (投稿日 : 2023 年 5 月 10 日)
Dear Mr. Alexey,Your feedback is very important to us. We greatly appreciate your good review. Thank you!We hope to see you again very soon

10/10 (非常に良い)

Renzo

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Business trip
Was a great business stay. The room is nice.
2022 年 7 月に 13 泊滞在
Direcção do Hotelからの返信 (投稿日 : 2022 年 7 月 25 日)
Dear Sir, thank you very much for your msg .and for choosing us we hope see you again in our Hotel . always available . Pleasure

6/10 (普通)

David

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
30 minutes wait is far too long !
It's difficult to find value for money in Luanda, this is definitely not one of those hotels. The bar/dinner service is exceptionally slow and they seem to ignore you for 20-30 minutes even before asking if you would like a drink, I left twice due to the excessive wait, even though there are more than enough staff on duty the service takes forever. Food quality probably cheap café standard at 5 star prices, I send one beef main back because it was like chewing on leather. The best thing would be to stick to the snack menu (Prego) and a cold beer.
2022 年 4 月に 12 泊滞在

8/10 (良い)

António Bernardo

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 4 泊滞在
Paulo Abreuからの返信 (投稿日 : 2022 年 1 月 24 日)
Dear Mr Antonio, we thank you for your kind review . It means a lot for our employees and property those kind of remarks.We hope that you had a pleasant stay and we are looking foward to having you back in the next oportunity, Best Regards, The management.

10/10 (非常に良い)

Edwin Carlos

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mr Edwin Carlos Ahumaraeze
Was a short trip because of the new wave
2021 年 11 月に 4 泊滞在
Paulo Abreuからの返信 (投稿日 : 2022 年 1 月 20 日)
Dear Sir , We hope that you are well . We hope that you had a pleasant stay at our premisses and look forward having you back. thank you for your review , it is very important for us to have your feedback for our daily improvement. We stay at your entire disposal , sincerely , the Management. Paulo Abreu

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
This property is tired with old fixtures and furniture. The staff is very accommodating and professional. They made my stay comfortable. main problem is that this hotel, like everything else in Angola is grossly over-priced. This hotel would be priced around $ 100 / night anywhere else in the world. The restaurant is good. Location is great.
2019 年 10 月に 4 泊滞在
Noemia Ciriloからの返信 (投稿日 : 2019 年 11 月 6 日)
Dear sir, We are happy that you have enjoyed your stay with us. And we hope to have you again soon wirh us. Regards

10/10 (非常に良い)

Fabien

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel overall
Much better experience than the last time. Service has its ups and downs, but most of the staff are genuinely trying to help. A few of the staff are completely uninterested in being helpful.
2019 年 6 月に 4 泊滞在
Ciriloからの返信 (投稿日 : 2019 年 6 月 10 日)
Dear Fabien, Thank you very much for your feddback. We are happy that you have enjoyed your stay with us. Hotel Presidente compromise it´s to do everything for our guest feel like they are at home. We wait and hope to have you again soon with us. Regards Hotel Presidente Team

8/10 (良い)

Fabien

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely room but plenty of room for improvement.
The Presidente has really made efforts to upgrade their rooms. I was unfortunately given a standard room upon checking-in, which was average, but the hotel finally managed to put me in the right room with kitchenette. The kitchenette was unfortunately completely empty. After requiring utensils, Simone brought me a kettle, a plate a fork and cooking utensils. I had to order room service to keep a glass and a cup for my tea. No tea/coffee facility was provided, no conditioner, no iron or ironing board either, which I find absolutely unacceptable for a hotel that caters to business travellers. Apart from that, the room was lovely, spacious, comfortable and had an amazing view over the port of Luanda
2019 年 5 月に 4 泊滞在
Ciriloからの返信 (投稿日 : 2019 年 5 月 27 日)
Dear sir, We are happy that you have enjoyed your stay with us. And we apologize for any inconvenient that we may have cause you, and we will improve for the future. We hope to have you again soon with us. Regards

8/10 (良い)

Marie-Josee

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Decent hotel but should be rated a 3 star.
The hotel was decent, but the room smelled like humidity. The gym was so humid and muggy, the mirrors and windows were fogging up. Was like working out in a sauna. But overall hotel was fine but overpriced for the quality of the rooms.
2019 年 4 月に 2 泊滞在
Ciriloからの返信 (投稿日 : 2019 年 4 月 25 日)
Dear Sir, We are happy that you have enjoyed your stay with us. We hope to have you again soon with us Regards

8/10 (良い)

Richard David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
hotel has the best view, clean but very expensive.
2018 年 5 月に 4 泊滞在
Sofia Fernandes からの返信 (投稿日 : 2018 年 7 月 19 日)
Dear Mr. Richard David Good morning and thank you for your review. We take in consideration all comments and I would like to explain that due to our occupancy and category of rooms, our rates increase. However, we do have discounted rates and for returned guest, we also make a discount on our rates. We hope to welcome you again and we will be glad to verify if any discount can be applied. Thank you for you time and preference. We remain at your entire disposal. With our best regards

10/10 (非常に良い)

Lucy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 3 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great, well situated hotel
The Presidente is a well-situated hotel next to Luanda's bay park. The The 8th floor bar and dining room have fabulous views of the bay, as do many of the rooms. Rooms are clean, well appointed and quiet. A very enjoyable stay. Staff is courteous and attentive. A great hotel for business or tourists. Would stay here again.
2018 年 3 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス
Horrendous service; decent hotel
Stay was comfortable enough for Luanda. Check-in service was horrendous and I the check-in desk refused initially to accept that my Hotels.com booking was prepaid; the manager trying to resolve the issue was offensive, insulting and rude (horrendous service from a manager of a $300 per night hotel). I will avoid the Presidente at all costs in future.
2017 年 6 月に 2 泊滞在

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel in Luanda
Stayed 4 nights on a business trip. Location as right on the waterfront, about 20 minutes from the airport, and close to the business district. The property is modern, clean, had fast free wi-fi, big selection of TV channels of various languages, great shower and all the amenities one expects from a modern hotel. The buffet breakfast was varied and good, and the 2 restaurants were really good. They also have an inside/outside bar on the 8th floor that has an amazing view of the city at night.

8/10 (良い)

Nicolas、Blaricum

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel
Hotel is good, well located. Comfortabel room. Pleasant and professional personel. Good restaurant and gym. Price on the high side (as is usually in Angola).

8/10 (良い)

Vasyl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good place to stay in Luanda
That's a really great hotel especially for business occasions.

4/10 (不満)

Denis、France

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Average
Very poor service - High price - Old rooms

4/10 (不満)

Ian

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

6/10 (普通)

gilberto

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス

8/10 (良い)

Christian

Very nice location, but problems with the Internet

6/10 (普通)

Lucky、Tennessee

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Experience
Air conditioning leaked water on the floor. There was no drain stopper in the bath tub and only one towel in the room.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
Surprised
Confortable, safe and very quite. Good restaurant, amazing City views.